room service for 3 days

room service later than 9pm

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

there was nothing in room to help us eg: menus room service nothing

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

room was lovely, very comfortable for myself and two kids

rarity in the new forest apparently)

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

very good wifi connection

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

room was fine, and it was good to have daily room service

room service closed quite early.

would of like room service, but the restaurant and the breakfast was super !!

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

that we could use the restaurant room service bar even though we were in the apartments

room service and staff were very pleasant

was amazing, loved having room service with a smile

nice seeing the same empty room service trays outside of doors after 24hrs a separate recycling bin in kitchen would be

beds were very comfortable and the room service excellent enjoyed the dinners, saturday night was exceptional with the service quick

duty manager & the fact that the phones in the room didn't work for room service

my only concern was that my room service trays arrived uncovered

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

it is entirely unsuited to invalid customers

location great. lovely old hotel. outdoor pool a real bonus

eakfast in the restaurant

room service breakfast was very well priced - works out the same as dining in the restaurant

we had room service from the on-site thai restaurant which was excellent

room service breakfast was tiny and not worth the money we paid for it

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

room service was slightly sloppy but barely worth mentioning - all was lovely!

the room service tablet is a good idea, if they actually stick to it

room service - tapas only on offer, absolutely nothing else

room service and cleaning was not up to scratch

however when we got there we were told that dinner was fully booked and we couldn't even have room service

we stayed for 2 nights but the room service wasn t great, as in topping up the tea/milk etc, generally room wasn t tidied up

the family room could have been cleaner in some areas

throom) and when asked for additional room service during our stay, unfortunately this wasn't carried out

room service exceptional food in the drift adjacent to the hotel was excellent and very well

to book a table for dinner even though the pub affiliated with the hotel was not busy and room service was not available even though we had been told it would be

with a 3 charge on top for room service

we had a young baby so got mostly room service in the evening so was really good to have great food

very poor room service

half empty,we had a room up 3 flights of stairs which is not ideal with a dog and there was no room service menu or do not disturb sign in room even though

we had considered room service, but the menu was limited once we saw it on arrival

the rooms, the location, the helpful desk and room service staff, the outside space.

of secure wifi

able to do an early check in

wifi was great and there was a desk in my room to work at

we had cocktails in the bar before dinner which were excellent then a delicious evening meal

room service and in-room breakfast very poor

room service and staff were very friendly

i should add that on contacting room service they were very quick to bring a fresh towel to the room

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good room service, good location, big and clean room.

i completely understand if you don't do room service but she should at least try to understand what had happened already

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

housekeeping was thorough, and the room service was prompt and polite

every morning being woken up by room service, not nice.

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

we stayed 7 nights and got no room service

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

i also had room service and that was really nice too

the pizza on room service wasn t very good

treated well upgraded room with extras had room service excellent

6 to have room service each time

the room service details were lovely

the bar was good too and the room service pizza was a real treat

we stayed in the junior suite and the service was incredible, from the complimentary wine, to the room service, to the most comfiest bed we ve ever stayed in, the stay was exceptional and we will

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch; funny that i have been using electric

friendly staff, spacious room, great room service, warm and welcoming

which was a good thing as it prevented me ordering room service at 22:39 when i should have been asleep

we had room service and the food was excellent..

a great overnight stay room was very clean and comfortable and room service was quick and easy

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

hotel was easy to find, ample parking and in the delightful village of beaulieu

abuse of disabled parking space.

parking was sometimes a challenge in the small parking area at the back of the hotel.

need to bring your own car to be able to use spa facilities in sister hotel

expensive room service

didn't use room service but looked good woth some options available 24hrs

in our luggage the room cleaning not really good if we asked for anything from the front desk or room service we had to go bring it by ourselves

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

asked for room service breakfast and eventually given this at extra cost

even room service was excellent

poor wifi

wifi not very good.

bed was comfortable and the view from the windows was great large car park and free wifi the receptionist was very

i really couldn t fault it. fabulous mini break! room service option would be nice :)

no room service available any time

room service aswell as we arrived late, they really took in consideration of the allergies we had

location and locals in the bar in the evening. very friendly and welcoming

the wifi was disappointingly slow and sometimes non existent

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

room service choice

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what we wanted from the main menue up to

sometimes slow waits to call reception / order room service

room service could of been a bit better

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

we arrived late and there was no restaurant or room service.

we had room service which was amazing and the breakfast was great

i arrived at 10pm and was told there was no room service available.

i was able to have supper delivered as room service

whole place, excellent staff, the two young ladies behind the bar friday evening, a credit to the business

only minor negative is :, after parking my car under the trees in the car park overnight , more than once now , there are quite a

it s under trees in the main so do expect bird poo on the carud83dude02ud83dudc26ud83eudeb6 the breakfast was superb

staff car park was good off the road close to town centre spotlessly clean in bar area and rooms nice outside area food was excellent and reasonably priced breakfast good value

disk service and hotel management arrangements gym or club i was happy with hotel staff and room service

no room service, this was

some really new hi-tec stuff going on in the room were your able pay for & order food & drink for room service plus lot's more from the google gismo

i would have liked room service to have been more flexible and longer

comfy bed, like the gadgets within the room, free wi fi, room service was great

toiletries in the bathroom and a good room service menu

room service was prompt and of high quality

no room service menu available in the room which was the same case on my last visit.

the room service menu stops at 9

limited choise on the room service menu

no room service and the restaurant is in a building round the corner so you get wet if it s raining

there wee some room service available i could have

room service

room service was not available due to a function

lack of room service

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

ved the idea of room service meals designed especially for dogs)

very dog friendly

the room service staff came into the room twice before the checkout time

there was no room service facility

room service was out of order.

it has a bathtub and offers room service.

second the room service just took forever after ordered and paid

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

great location but the hotel and bar was under refurbishment and it was no meet or greet

only stayed one night so just got room service in the evening

room was spacious very clean tea coffee biscuits filled everyday room service did a great job

the hotel also offered room service which we did not expect

hotel provided a ground floor room i did notice they have a disabled lift for upper floors nice bar area and lounge for afternoon tea evening meal was very good and very good service breakfast

plenty of parking

good food, had room service and was very impressed by size of portion and quality, would def stay here again

have to pay a service charge for room service if you order from your room, but if you order at the bar to your room you don t pay

had to order a room service evening meal - it was rapid, beautifully cooked and presented, tasty, so good

great service and a good room service..

room service food presentation rather poor.

lots of good free parking and excellent wifi

nothing - wifi a bit iffy but not their fault!

the wifi was slow