was disappointed the pool was not heated and didn't use the beautiful pool for this reason

just the wifi was a bit weak - everything else was amazing!

wifi in the room but wasn t a big deal

wifi connection in the room was patchy and unable to sustain video calling.

well paced, kind staff, good parking

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

easy parking

nice view from room perfect bar and terras to finalize the day comfy big bed

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

no blindées si light enters room at 6am. no room service.

room service charged you around 12 dollars or so to bring the food to your room

one night we decided to order room service only to be told they did not have on the menu what we were ordering, when the menu was

room service staff missed flannels and hand towels and had to be reminded

breakfast, bed, room service

my staying, they were improving the wifi services and i was only able to connect in the first day

could not connect to any hotel's wifi with my iphone or macbook

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing outside

perfect room service

room service use very old produce, i was worried about the quality of the food

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable purée served piping hot

lovely room and amazing breakfast

fantastic gym

not charged dly room service

it would be nice if there were more options on the room service menu.

the breakfasts / in-room service were amazing

room service

they did not leave enough water to the rooms and when i asked to bring from room service once, they replied that they have only sparkling

the food is delicious, breakfast, snacks and evening meals are all memorable

just found the coffee at breakfast a little but soft, din`t loved it .

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

breakfast was very good

restaurant and breakfast are very good and reasonably priced

the room service due to the covid had an additional charge of 5 euros which i find a little excessive

i ordered room service twice

room service stolen money from wallet. many geys at the pool.

the room service menu is limited and often arrived cold and bland

rude staff, room service number didn't work, went to the restaurant to order food was turnt away and then told

room service

yes and excellent room service

get food at the restaurant because it was used by the conference, so i ended up having to order room service, because the bar was also very busy

room service and good food

the room service was lazy

room service could be more attentive to the details

the room service could not be ordered via the smart tv, which was a bit odd

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing all 5 night of

wonderful room service (a bit expensive

please add more options for room service

we ordered breakfast in the bedroom and got room service for all the meals

good breakfast

good breakfast

lot of items in the breakfast

we ordered breakfast in the bedroom and got room service for all the meals

excellent staff, varied breakfast with hot options, and good transport connections

the breakfast was varied and also included hot dishes

room, attentive staff, and a diverse breakfast including hot selections

and well-prepared breakfast, with hot options

only small breakfast bar but that was clear from the hotel description.

room service could have been better

ordered room service and i hate to say this but one of the worst caesar salads and then burgers i’ve ever

we also ordered food from the room service menu, which was reasonably priced

buffet was the only disappointment, too big a space, food wasn't great also room service charges

nice room with ocean view and clean, room service was excellent!!

una+jaccuzi+hammam), the magnificent swimming pool, as well as its superb place all around the pool the kindness of the hosts, their smile etc

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests that can purchase an

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes uncomfortable because, we

it s a clothing optional gay report with an amazing pool, sauna and steam room.

the staff are fantastic, loved the bar and service

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

comfortable, clean, equipped, nice, super breakfast.

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

the quality and variety of food for breakfast is great

room service was fast and fabulous

was perfect: the breakfast, the pool, the room service

was extraordinarily good: from room service to housekeeping

room service was excellent when you were too tired to go out

the room service and breakfast was great and the beds were soft

we ordered room service in the middle of the night and we got delicious toasts

exactly what we’re looking for, nice pool, helpful staff and kids friendly

exactly what we’re looking for, nice pool, helpful staff and kids friendly

the breakfast was excellent and the pool was great. our room had plenty of space.

although maybe when it is a little warmer to take advantage of the pool

the hotel rooms were clean and the room service was also good

excellent room service . reception and breakfast all friendly staff

clean and comfort . easy access to town centre. great breakfast

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending machines there is not much around the hotel but a ten-minute walk gets you to an

also a small bar fridge would be a nice touch

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

room service was good most nights and the outside space was also nice.

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

room service needs to be professionalized.

view from the room and roof top bar

views of the bridge and lisbon, very helpful and friendly staff, delicious breakfast, and wifi worked well for video calls around the property

it’s also same place you get to enjoy a lovely breakfast

the breakfast did not meet our expectations. the rest of the hotel keeps a higher standard.

we have a 5 year old and 7 year old kids, so the location made it very easy to walk and see everything

we came back in the evening after room service to more pastries, each evening

our room was on street level (arch room) and we could sit on the balcony having room service cocktails whilst watching the buzz of the square

staff were excellent extremely helpful breakfast was superb fantastic bed

multi-course breakfast on a beautiful terrace with cooked-to-order eggs as you like

the staff were superb and the food available at the rooftop bar and restaurant was excellent, the daily complimentary cake was a very nice touch

nice kitchen area to put my own food

there is also a shared kitchen

the room is very comfortable , the wifi works perfect

good wifi and nice kitchenette facilities

room was beautiful. kitchen facilities in common area if needed. quite outdoor deck available.

super location, friendly staff and fab pool/bar area. we will definitely be back!

late birds has an amazing garden with pool in the middle of lisbon

amazing rooms, lovely helpful staff, great pool and amazing location

the bar area is lovely to just lounge around in or chat with the staff and other guests

we loved the back garden with the pool

room service every day

good breakfast, friendly staff, good location in the old town, many eating options around, good wifi speed

28e just a few meters from hotel, nearby have many eatery, supermarket, laundry shop

the wifi didn't work in the room. breakfast wasn't great. microwave didn't work.

location, staff, wifi

breakfast and room service is brilliant

the hotel staff - at the reception, in the hotel restaurant, room service, concierge services have a service awareness of the highest level, professional and

want daily breakfast, all you can enjoy lobby snacks (fruit, candy, water, ice cream), daily free room service snack and lobby wine tasting

the hotel also offers a 24/7 room service (that i personally checked a few times in the middle of the night)

time-saving room service orders from fine restaurant the night before flying home

staff were delightful. especially room service and front desk.

exceptional staff and room service. beautiful view

early breakfast not an option in the restaurant, who be good to get room service before 7h30 am

gym could be bigger

the gym should have disinfecting wipes to wipe down equipment when done.

the room service rate is a bit too much, in my opinion

check-in, nice traditional big rooms, great room service and stafaf, clean and cosy spa

room service was good value and excellent food and wine

breakfast was cold and unappetising when i ordered room service

the greatest experience room service food was not good

room service was slow at times but didnt bother us, nothing else was an issue we loved

no response on room service but it wasn’t too big of a deal

nice room … excellent room

bed and pillows were very soft, would prefer it if they were firm room service had few choices though prices were good the location was good, but i still think epic

room service,

for the hefty price no room service

the room service wasn't that good

for the hefty price no room service

the bathroom was too small! no room service.

the room service changed the bathroom towels, without a request from our side, everyday

room service - breakfast

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

nice but fairly basic for the rate i was paying at £250 per night and no mini bar or

it was nice to have a laundry machine

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome treat and the breakfast

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service at 8am, also the door wouldn’t closed properly unless you put the lock on or slammed

no room service, poor mini bar and unfriendly service.

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service at 8am, also the door wouldn’t closed properly unless you put the lock on or slammed

no gym, no room service, bad mini bar selections, not well designed rooftop bar

room service doesn't work

the breakfast was good and the room service was very good.

they tend to forget daily room service

liked the prompt room service , quietness, staff very good and breakfast good variety

no room service either

reception was impressive and receptionist were very friendly room service staff kept our rooms tidy

also the breakfast served wonderfully with very good choice was 5 star

location excellent! breakfast excellent

staff were very helpful and the hotel was very clean ud83dudc4c, the breakfast was lovely with a few different choices ud83dude0b delicious

breakfast was outstanding. staff was friendly and helpful.

wonderful staff, wonderful breakfast, rooms a bit dated but immaculately clean and comfortable

maid room service was inconsistent; towels, coffee, creamer were not properly replenished

room service offering limited

room service was prompt and polite

and friendly staff at the reception with a special mention for the restaurant manager diogo great spa as

the bar wand bar staff are really good fun

booked our pcr test to travel for us (lovely lady at the desk) and the bar staff made a pizza for room service beyond the designated hours

we could not fault room service at all

you can also eat up at the rooftop bar or request room service

the stuff was always so kind and helpful with anything we needed, room super clean and beautiful, room service quick and always available - all perfect

room service was delicious, especially the 'better than a burger' - one of the best burgers i've

coffee machine in the room - we were ‘allowed 3 coffees’ between us from room service each day and no ironing facilities in the room

really, only hiccup is that for food and restaurant services, only room service seems to be

reception are extremely helpful and i have to also say a special thanks to the girls who provided room service polite and friendly

a suite - and it was similar to a mini apartment, great comfortable beds - large bathrooms and room service was great

we called room service and the food is of high quality and inexpensive

had high expectations but unfortunately i got disappointed with the room service options and the malfunction of the air conditioning

looked for from a boutique hotel — exquisite ambient, professional and caring staff, thoughtful room service and decorations, delicious breakfast and convenient location

good room service menu and surprisingly good burger

there are few choices in the room service menu.

hotel, from one side very nice view at city, good breakfast, nice people, very clean, room service food is very

proximity to the beach, breakfast, comfort, ocean view, room service.

it s a beautiful property with a fantastic breakfast provided

wifi reception was close to zero.

also, the lower level parking is too hard to get into and almost impossible to get out of if there are other cars around

t it was out of

one weird incident where i was sleeping and the room service came into my room even though i put the „do not disturb“- sign on the door handle

quite poor selection for the breakfast and room service waltzed in to clean the room despite the

i left the room service form for breakfast outside the room as required before 2 am, but didn't get my

for example, no mini bar or room service

beds were not so comfortable, the hotel was clean but room service did not clean our room very good every day they just did the beds

no room service, we left at 7am and breakfast started at 7

room service great too

there is no food room service

, room cleanliness , poor in room service

a bit expensive. no room service

excellent from front desk to kitchen to room service

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

we enjoyed breakfast, great soalhiero wine, cheese, and a homey stylish ambiance

some reason they charged me 25 euros for the mini bar despite me not using it

breakfast was excellent, and the setting was gorgeous

we had someone knock saying they were delivering room service, when we didn’t order any

room service was prompt, friendly, and delicious

our experience of the room service was not very good at all

took too long for the room service to bring my hot tea

late night room service (on arrival) was good and not as expensive as i expected

room service was very good! doormen were very nice and the spa was lovely!

room service was also excellent

food was amazing. room service was amazing ud83dude0d

i had room service and ordered the chicken, i can honestly say it was the best meal of my holiday, i only

i used many of the services within the hotel (spa, rooftop bar, lounge, room service) and don't have a bad thing to say

room service food was really average (really average) and i was disappointed in the bathroom- the

service at breakfast, in the restaurant and room service was excellent

room service menu was a bit lacking and quite expensive

they did call back one time, i had to walk to the restaurant to order room service

when i asked the room service for water they were atrociously slow (30mins

and the room service menu is the same thing

hotel staff and room service were impeccable

it was easy to order on room service

compensation was only in an offer for 10% off room service and no room service fees

breakfast was very good

hot food at breakfast. bar

food - ok - some of the hot breakfast items were cold maybe use a bainmarie or lids fresh water every day was a nice touch

a great breakfast and very quiet (good soundproof) we loved it and recommend 100%

only available on phones not other devises tv service limited - couldn’t watch the world cup bar was more like a

) breakfast was plentiful with all the options you would expect and the staff were polite and

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

the family suite was nice for our family of 5, as 3 of us stayed upstairs and 2 kids slept on the pull-out sofa downstairs

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

they offered 2 rooms for 6 people, my kids had to sleep on the floor, because they didn’t have extra beds as they should had

however, this won't work for small kids

it says there is room service available but there are no menus in the rooms

we didn't like they had room service for dinner

there was no room service, there weren’t many amenities - a gym

daily room service, and very good

room service came every day and gave us clean towels