room service ie making beds, refreshing towels etc did not happen during stay

mel was so very nice and we also enjoyed the friendly room service robot

room service

she didn't provide information on free wifi for members or any perks associated

comp breakfast and we got an early check in and shuttle to

not much in terms of food or room service

room service menu was same as restaurant, which for dinner was limited

full room service

a big hotel, but at 10pm the restaurant has closed and no room service available

room service was good starbucks on the premises was an added

large room, very comfortable bed, great room service, very clean, easy to and from airport

was great - the food options weren t the most extravagant for room service but still enjoyed

nice and clean rooms and 24-hour room service

we had perfect food/drinks from the guaranteed 20 minute room service

convenience, very clean and comfortable hotel, reasonable room service prices and quality

everything was as described very clean and comfortable. they even have online room service.

very clean, free room service every day, excellent free breakfast

my stay was mid-week so i didn't experience any issues with the free parking or noise

great breakfast. kids loved the waffle maker

we needed ice machine, microwave, fridge, good wifi

the room service

oks like it was handled by doordash or a similar service)

was hungry) that could be microwaved in the room, and also a room service menu

room was clean an excellent room service was really nice

room service delay. took twice as long to deliver than told.

the room service and food was fabulous!

we enjoyed the pool and room service

room service food excellent

room service prices were a trifle high. wifi service was a little sporatic.

great location, above average gym. room service was good

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

the wifi block some of the websites

wifi was good and there wasn't too much noise from the el camino real

some food and by midnight nobody was available to provide instructions on how to access the free wifi

room service was prompt

use keeping) was friendly and helpful

my room service attendant was fantastic!! friendly and accommodating!! thx

the room service staff

the restaurant could not deliver room service, i had to go down from my room to pick up food.

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service lady, & the friendly check-out clerk

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

i called room service and took them two hours to come by and provide the needed amenities

lounge seats needed in the pool, room service should be added

we called the room service for the soap but it was never delivered

room service always found time to clean my room even though i usually asked not to be disturbed

no room service

i loved the service at the bar, plus room service was very timely as well.

the room service could make it easier

between san francisco city and palo alto, so i can easily visit my friends from both sides), good room service and environment

the kitchen was being renovated so not able to have room service but that wasn't reallyy a problem

the breakfast, the commutation to the airport, and the room service.

was no lunch facilitiies availabale as a snack bar or room service

location and under the circumstances with covid19 they did pretty good, with the room service, did order and they bought it up very quickly, thank you

the room service is perfect, and the room is big and clean

the room service,they diddn't clean the room 3 times in 10 days

sn't told and no signs i saw), location not great but acceptable, mostly

for soap bar but got shoe scrub instead - comforters were too old and saggy - paid parking - no room

room service until we requested one

had the crispy chicken salad via room service and they were

parking is too small

tight parking

location for what i needed, room was well designed and laundry was very inexpensive

the parking was tight to say the least, but manageable

the parking lot is small under the building due to the pole

forget about room service, takes forever to get an answer

room service :never attend phone room service

i called front desk that our room was never had room service done

room service did a good job keeping the rooms clean

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the sheets and they didn t change them so we had to sleep on the dirty

checked in late and ordered room service

would be nice if room service was open later.

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

no room service

no room service no breakfast no parking

your last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry - marked with pictures), + ice bucket, + capsule coffee machine, + (+)very clean and nice. very comfortable bed and friendly staff. convenient room service. (-)restaurant and room service closes early and nearest decent restaurant was about 3 miles away (+)daily room service, fresh baked, warm cookies daily, and curtesy?s professional staff (+) this is nice hotel service as well as the room service (+)great staff, wonderful room service, perfect accommodations. (+) hotel on level floor was very nice and is open late, also they will deliver room service/ in room dinning (+)this place was really clean, i really loved the room service. it was really good (-)room service was late with breakfast, but problem was rectified.

pool is nice as well as the gym

great location/staff/gym, close to coffee/food, very quiet, easy access to the city, phenomenal

the extremely helpful staff, the bar and the convenience to the airport plus parking

the staff provided my requested early check in with a short wait

wifi should be free for a regular guest not only for hilton members ud83dude22

wifi was little slow but manageable and you can do your work

the pool area was easy to access and fun to use

was a little noisy at times with kids running up and down the hallway

was a little noisy at times with kids running up and down the hallway

room service every other day was fine

kitchen and breakfast

kitchen area was perfect.

breakfast is really good, and it will be refreshed from time to time.

we had a nice studio room with a full kitchen

room service member provided excellent service upon a special request

i also didn't like that they don't offer room service

there was no room service

room service very good

no room service, no breakfast included

appointed, modern design, full kitchen, comfortable accommodations with parking right next to the front door

the architecture was sharp, and the parking space was an added bonus

parking , view was nice but not ocean view

location to the ocean, coffee, food was wonderful. and parking was great!

beautiful finishings and well equipped kitchen

parking was nice plenty of room site was really clean

they have the parking ground that you can use

rooms are too small and the parking is on a hill

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

very close to restaurants, groceries, banks, and laundry mat

my daughter was sick, so they provided us with a late check out so she could rest, even

location. breakfast. nice rooms. friendly staff.

nice place. clean room and good breakfast.

breakfast was good

the breakfast was great also

room service was every other day and sadly a pijama and a few personal towels was lost during the

didn t like the fact that there was no room service until i called for clean towels on my fourth day

i call for room service they took hours at least 7 hours, just to bring my family and me some towels

buffet, news paper, the coffee, room service was quick, the kitchen fully stock, nice painting in the lobby, and friendly staff

rooms seemed more like a small apartment, fully furnished with a small kitchen

microwave, no fridge, no coffee, no continental breakfast, lied about room service, dirty, no elevator

room service and a restaurant next door that serves breakfast and lunch

room service for 3 of 6 nights, therefore cockroaches coming in, no fresh towels, reception no help

the vending area was nice and there were laundry facilities onsite.

the pool

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

great pool

room service option the big gym

the gym had everything i needed and the bar was good as well

imming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service)