also bringing actual room service back would be

room service very good

there was no room service

no room service, no breakfast included

room service does not visit rooms unless requested, which is fine during covid

just wish the pool & jacuzzi were open later than 10pm.

also, we could hear a lot of noise from the pool/hot tub

t a little small), friendly and helpful staff, great location close to the airport and some

also to set up free wifi was complicated and intermittent

that it had on-site bar and restaurant

room service every other day was fine

location near san mateo; very roomy suite with a full kitchen, comfortable bed, living room with good tv and good bathroom

the staff was wonderful. the kitchen in the room was fully stocked. weekend breakfast was great.

breakfast was amazing

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

didn t like the fact that there was no room service until i called for clean towels on my fourth day

i call for room service they took hours at least 7 hours, just to bring my family and me some towels

buffet, news paper, the coffee, room service was quick, the kitchen fully stock, nice painting in the lobby, and friendly staff

room service was every other day and sadly a pijama and a few personal towels was lost during the

ally a lot) of animal droppings. i saw a live raccoon. wifi unstable and not much signal

the parking was tight to say the least, but manageable

location for what i needed, room was well designed and laundry was very inexpensive

the parking lot is small under the building due to the pole

parking was tricky

parking is too small

room service for 3 of 6 nights, therefore cockroaches coming in, no fresh towels, reception no help

microwave, no fridge, no coffee, no continental breakfast, lied about room service, dirty, no elevator

room service and a restaurant next door that serves breakfast and lunch

pool

pool warmer

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

poor parking

rooms are too small and the parking is on a hill

very close to restaurants, groceries, banks, and laundry mat

need menus in rooms for the room service

room service until we requested one

had the crispy chicken salad via room service and they were

for soap bar but got shoe scrub instead - comforters were too old and saggy - paid parking - no room

t clean), only got room service if asked

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (-)food and bar closed way to early (+)rooms, everything is clean, the staff is attentive and friendly, bar and restaurant are a cut above many hotels (+)meals at the bar are always great (+)location, the hotel had its own restaurant & bar (*) the bar downstairs is nice and somis the pool (+)relax, binge watch my shows peace and quiet i feel safe coming to this hotel alone friendly staff bar always has a game on good drinks good food great service

gym was way too cold

central location quiet comfortable bed nice gym

the bar downstairs is nice and somis the pool

no room service

room service was great, staff was friendly and amazing room with view

room service was fast and food was good

the room service could make it easier

staff was great and your room service was spectacular

was perfect just when i ask the room service for extra towels she was really mean and

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service lady, & the friendly check-out clerk

i called room service and took them two hours to come by and provide the needed amenities

free buffet breakfast, the best! excellent room service

room service was great and prompt

my room service attendant was fantastic!! friendly and accommodating!! thx

the hallways always had dishes from room service for days. our shower curtain was dirty.

room service charges were over the moon and food quality was poor

room service was prompt

plus there is a restaurant in the hotel and 24 hour room service

the room service and food was fabulous!

we enjoyed the pool and room service

room service prices were a trifle high. wifi service was a little sporatic.

one picked up our room service tray, it was still there outside the door when we left in the morning

room service was good starbucks on the premises was an added

would have been nice to have room service as an option, but that is still not available post-pandemic

a big hotel, but at 10pm the restaurant has closed and no room service available

not much in terms of food or room service

called room service twice for extra pillow and blankets didn't receive any

mel was so very nice and we also enjoyed the friendly room service robot

room service

room service ie making beds, refreshing towels etc did not happen during stay

breakfast staff very friendly and helpful

clean, good water pressure in shower, thick towels, good breakfast with hot & cold options, gym, and great location

very clean hotel with cute little robot delivering room service!

the room service was not provided for the entire stay

room service menu tried to order some dinner on the room service menu, but they asked a lot of

relay the robot. i will be back. have waited hours in the past for room service.

super clean, great breakfast, awesome host, superb room.

fast room service, nice bathroom

wifi never worked even though it was connected

pool was clean, room was clean, and the bed was comfortable

people at the front desk were nice and helpful. the breakfast food served was very good.

very bad wifi. breakfast is not good.

room service was basic and more like bought in order than kitchen food.

the room service, internet and the view of the airport is amazing

large room, very comfortable bed, great room service, very clean, easy to and from airport

nice and clean rooms and 24-hour room service

convenience, very clean and comfortable hotel, reasonable room service prices and quality

they got room service with meals (need extra payment) and free breakfast (no warm food included)

the wifi connection, the noisy neighborhood

it exceeded in the very nice new shower, spacious room

they gave sn awesome breakfast

nice that they had a little gym and laundry too

very clean, free room service every day, excellent free breakfast

everything was as described very clean and comfortable. they even have online room service.

the breakfast area was packed. good and bad lol.

my stay was mid-week so i didn't experience any issues with the free parking or noise

good breakfast with good coffee. location to airport terrific. good security.

an app in the room to order room service food

oks like it was handled by doordash or a similar service)

that i called for room service and they had someone outside within seconds, staff is super nice

the room service

room was clean an excellent room service was really nice

wifi was good and there wasn't too much noise from the el camino real

wifi

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the bed & wifi

the room service is perfect, and the room is big and clean

- room service closes at 10 pm

clean property. friendly staff. good room service food.

was no lunch facilitiies availabale as a snack bar or room service

lunch or room service available until after 530pm

would be nice if room service was open later.

no room service

the restaurant was closed. no room service. couldn t get a decent coffee in the morning.

checked in late and ordered room service

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

i called front desk that our room was never had room service done

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the sheets and they didn t change them so we had to sleep on the dirty

room service :never attend phone room service

room service did a good job keeping the rooms clean

forget about room service, takes forever to get an answer