your last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry - marked with pictures), + ice bucket, + capsule coffee machine, + (+)very clean and nice. very comfortable bed and friendly staff. convenient room service. (-)restaurant and room service closes early and nearest decent restaurant was about 3 miles away (+)daily room service, fresh baked, warm cookies daily, and curtesy?s professional staff (+) this is nice hotel service as well as the room service (+)great staff, wonderful room service, perfect accommodations. (+) hotel on level floor was very nice and is open late, also they will deliver room service/ in room dinning (+)this place was really clean, i really loved the room service. it was really good (-)room service was late with breakfast, but problem was rectified.

the hotel was very clean with a clean pool and gym area

the gym and pool facilities were very small and under par.

we had a drink in the bar were the staff were really nice, then off to bed prior to heading to yosemite valley the next

the extremely helpful staff, the bar and the convenience to the airport plus parking

i used to stay there quite a bit, but since then, they switched to room service just every other day, no more breakfast buffet

the bed, vety comfortable & room service was excellent

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

checked in late and ordered room service

no room service no breakfast no parking

forget about room service, takes forever to get an answer

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the sheets and they didn t change them so we had to sleep on the dirty

room service :never attend phone room service

room service did a good job keeping the rooms clean

the grounds were messy & trash lying around every corner, room service trays line the halls

location and under the circumstances with covid19 they did pretty good, with the room service, did order and they bought it up very quickly, thank you

breakfast, room service

- room service closes at 10 pm

the breakfast, the commutation to the airport, and the room service.

clean property. friendly staff. good room service food.

the breakfast was great also

liked: amazing and huge breakfast, convenient parking, friendly staff, fun games room and nice gym, and proximity to the bart and the freeway

great location in san fran. room very clean breakfast was amazing to get your day going.

the gym was everything i needed

enjoyable, quiet, great location and a fantastic breakfast.

wifi was good and there wasn't too much noise from the el camino real

the bed & wifi

wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

some food and by midnight nobody was available to provide instructions on how to access the free wifi

room service was basic and more like bought in order than kitchen food.

nice and clean rooms and 24-hour room service

the hotel has great food and offers room service

convenience, very clean and comfortable hotel, reasonable room service prices and quality

instead, we were referred to the marketplace or room service

room was clean an excellent room service was really nice

safe in the room, wider selection for room service menu for those of us who have dietary

an app in the room to order room service food

they had food for sale

oks like it was handled by doordash or a similar service)

very clean, free room service every day, excellent free breakfast

everything was as described very clean and comfortable. they even have online room service.

because of the coronavirus, they had to shut down the gym and laundry rooms

hot breakfast, clean and comfortable room, super staff, and dependable airport shuttle will bring us

motel both inside and out, with well-appointed rooms that felt brand new and a really great breakfast selection

mel was so very nice and we also enjoyed the friendly room service robot

room service ie making beds, refreshing towels etc did not happen during stay

room service

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

breakfast was very basic

we were disappointed that there was no room service, and as we arrived very late, we had to drive out again to find a nearby mcdonald's,

would have been nice to have room service as an option, but that is still not available post-pandemic

room service menu was same as restaurant, which for dinner was limited

they stop serving food including room service at 11pm

a big hotel, but at 10pm the restaurant has closed and no room service available

+ daily room service / clean towels etc

the location was great and the room service was quick...

when we complained the manager told us that it was not his problem and tried to blame the poor wifi in the room

good wifi.

t what i was expecting for being on 16th&valencia) fast wifi

least everywhere we ve stayed you used to be able to get great food and drinks with room service, etc

the robot delivery for room service was pretty cool too

didn't try the robot room service, but it was cute

ordered breakfast buns and coffee via room service, and this was delivered via a small robot, which was nice, but due to the breakfast

room service robots were not working. worker strike involving roof top restaurant.

the room service pizza was excellent

bathroom lock broken. no room service for second day stay.

plus there is a restaurant in the hotel and 24 hour room service

room service food excellent

the room service and food was fabulous!

the room service staff

room service charges were over the moon and food quality was poor

my room service attendant was fantastic!! friendly and accommodating!! thx

the restaurant could not deliver room service, i had to go down from my room to pick up food.

the hallways always had dishes from room service for days. our shower curtain was dirty.

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service lady, & the friendly check-out clerk

we called the room service for the soap but it was never delivered

lounge seats needed in the pool, room service should be added

was perfect just when i ask the room service for extra towels she was really mean and

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

not too much options of food in the menu to order room service.

i liked the idea pad in the room for ordering room service

food for room service was very minimal, and bathroom counter is very tiny.

the meal options for room service were a bit limited.

00 each from room service and that was all we got were the 2 burgers