very clean hotel with cute little robot delivering room service!

room service menu tried to order some dinner on the room service menu, but they asked a lot of

relay the robot. i will be back. have waited hours in the past for room service.

the room service was not provided for the entire stay

parking was slightly difficult.

fast room service, nice bathroom

parking is very tight

loved the breakfast. the overall cleanliness and the room itself were outstanding

no light in the parking lots

pool and bath tub

they got room service with meals (need extra payment) and free breakfast (no warm food included)

nice that they had a little gym and laundry too

wifi drops off at times.

wifi was also solid

breakfast was very good and the menu changed every day

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

the bar downstairs is nice and somis the pool

the gym had everything i needed and the bar was good as well

gym was way too cold

central location quiet comfortable bed nice gym

room service for 3 of 6 nights, therefore cockroaches coming in, no fresh towels, reception no help

room service and a restaurant next door that serves breakfast and lunch

microwave, no fridge, no coffee, no continental breakfast, lied about room service, dirty, no elevator

parking lot clean

had a laundry facilities and staff is friendly

art from some slightly stale pastries at the bar), nor was there any room service or catering available during the day

issues - this is a $600 per night hotel, yet no breakfast to speak of now, no room service, no lunch in the hotel, no coffee 11 am if one wants it, just an evening bar service

was no breakfast service

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

room service breakfast was excellent, large portions, and arrived piping hot

soft bed, free snacks, free parking

poor parking

thing that was a little inconvenient was the traffice on el camino at 8:00 am to get out of the parking lot but that was not the hotels fault

rooms are too small and the parking is on a hill

the parking area is a little steaper.

room service was every other day and sadly a pijama and a few personal towels was lost during the

didn t like the fact that there was no room service until i called for clean towels on my fourth day

i call for room service they took hours at least 7 hours, just to bring my family and me some towels

buffet, news paper, the coffee, room service was quick, the kitchen fully stock, nice painting in the lobby, and friendly staff

drained pool in the summer

i might have said the need to use room service for breakfast, but there was no special room service addon

limited common space and amenities. ice only available through room service.

good room service breakfast the next morning

ly a tip built in)

class of hotel should have a breakfast option aside from room service

good location and good wifi

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel experiences i

the wifi was great and the amenities were great

room service was great! food was good and the service was awesome.

clean room, clean bathroom, room service was good. it had all the necessary amenities.

bed was comfortable and the room was clean and pleasant. room service was good, too.

room service included upcharges for delivery and

t also looked as good as it tasted

room service every other day was fine

very clean and spacious. central location. good breakfast. nice laundry room.

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain and no one was

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the central location

location, clean, quiet, great room layout, great breakfast

out 80mbit/s).

lovely kitchenette the gentleman at check in was so friendly, helpful & smiley pool

the pool was closed at the end of sept. i was charged $149 per day which is high for a motel.

liked that there was a fridge, microwave as well as a kitchen sink

plates, utensils, cups for the kitchenette area would have been nice

no room service, no breakfast included

no regular room service in a 4 star hotel even paying too much for the hotel

room service very good

room service does not visit rooms unless requested, which is fine during covid

room service member provided excellent service upon a special request

day, my kids wanted to go to the pool but it was dirty

the pool area was easy to access and fun to use

wifi signal is very weak, almost so you can't use it.

lobby has a nice little bar for a quick

some men were yelling around the pool deck at 9pm at night.

food availability in their restaurant, no room service, which is understandable due to covid 19

extremely limited considering the price with service hours of bar, room service etc very short

did not have breakfast. room service nice. helpful staff. location great.

someone came in our room unrequested!!! no room service or maintenance needed!

cleanliness, room service and staff

amenities

the price of room service breakfast.. i opted to walk down to hobee's instead.

crowave, mini fridge, tv, hair dryer, safe, and more), complimentary snacks, great room service

additionally, restaurants and convenience stores nearby, and room service capabilities from a local restaurant, for those not wanting to leave the comfort of

wifi was not stable

room service was excellent

also, room service was fast

ordered room service for dinner and breakfast and we received our order very quickly in 15/20 min and

room service delivered in to go containers

room had everything we could think of needing, i love that there is no service charge added to room service and it is extremely fast

bed, location, quiet, room service

also we called for room service for extra towels and never got the towels

this is trivial but i ordered room service and the oatmeal was runny and barely warm.

no room service available

information/instructions in room, phone didn t work so had to go to lobby to ask questions, no room service, breakfast wasn t included even though they had a restaurant with a breakfast buffet

the parking was tight to say the least, but manageable

tight parking

the parking lot is small under the building due to the pole

parking was tricky

location for what i needed, room was well designed and laundry was very inexpensive

there was only one person making rounds of room service and when they were on a break, well than that s just too bad

the room service,they diddn't clean the room 3 times in 10 days

t clean), only got room service if asked

had the crispy chicken salad via room service and they were

sn't told and no signs i saw), location not great but acceptable, mostly

we really wanted room service for breakfast but it was buffet only.

how can you not offer even room service to hotel guests

restaurant/ bar closed early in the evening. no room service for food.

and air conditioning system; can also kept cutting out; tv set-up; lack of room

things to note: during our stay they didnt offer room service or lunch and dinner service

had stains all over, and the shower wasn t always properly cleaned

room service was a bite high

room service could be improved

nsidering i requested room service for everyday)

food was awesome though and room service is prompt

room service was fast and food was good

eaning)

staff was great and your room service was spectacular

between san francisco city and palo alto, so i can easily visit my friends from both sides), good room service and environment

also no room service available

lounge seats needed in the pool, room service should be added

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

i called room service and took them two hours to come by and provide the needed amenities

free buffet breakfast, the best! excellent room service

we called the room service for the soap but it was never delivered

quiet with solid wifi

breakfast was good

breakfast snack

since we have unlimited data on our cell phone, we did not read the small piece of a paper for wifi connection and the checkout time

i really enjoyed the breakfast

the restaurant could not deliver room service, i had to go down from my room to pick up food.

my room service attendant was fantastic!! friendly and accommodating!! thx

room service was prompt

room service charges were over the moon and food quality was poor

use keeping) was friendly and helpful