didn t like the fact that there was no room service until i called for clean towels on my fourth day

room service was every other day and sadly a pijama and a few personal towels was lost during the

buffet, news paper, the coffee, room service was quick, the kitchen fully stock, nice painting in the lobby, and friendly staff

i call for room service they took hours at least 7 hours, just to bring my family and me some towels

pool wasn t very warm

microwave, no fridge, no coffee, no continental breakfast, lied about room service, dirty, no elevator

room service for 3 of 6 nights, therefore cockroaches coming in, no fresh towels, reception no help

room service and a restaurant next door that serves breakfast and lunch

close proximity of parking to room door.

hardwood flooring so i didn't need to worry about my dog messing the carpet

soft bed, free snacks, free parking

parking was nice plenty of room site was really clean

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

thing that was a little inconvenient was the traffice on el camino at 8:00 am to get out of the parking lot but that was not the hotels fault

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

the gym had everything i needed and the bar was good as well

the amenities

the bar downstairs is nice and somis the pool

central location quiet comfortable bed nice gym

room service every other day was fine

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the central location

the kitchen set up

breakfast is really good, and it will be refreshed from time to time.

decent free breakfast

also bringing actual room service back would be

room service very good

no room service, no breakfast included

no regular room service in a 4 star hotel even paying too much for the hotel

did not like having to review the room service menu on the tv; it was quite cumbersome

the bed had hair all over the sheets and the wifi never works!

wifi should be free for a regular guest not only for hilton members ud83dude22

wifi signal is very weak, almost so you can't use it.

wifi ok plugs in room didn t work front desk not friendly pillows were awful

staffs, good breakfasts(pay), free parking, coffee machine in the room, and a good quality of amenities and soaps (+)staff was friendly. no parking fees. easy access to stores, restaurants and freeways (+) clean and parking lot well lit for coming back later at night (+)interior design, new furniture, very quiet room, free parking (*) also, free parking (+)safe neighborhood, clean room, free parking. (+)great location, ample parking, clean (-)was a little high, but it was still good value, especially with the free airport shuttle, free parking, and clean, comfortable rooms (*)easy check in - check out process and best thing is the free parking, you can park anywhere (+) i also really appreciated that parking was free

location for what i needed, room was well designed and laundry was very inexpensive

parking was tricky

there was plenty of parking close to our room, which was great

free parking

tight parking

room service until we requested one

sn't told and no signs i saw), location not great but acceptable, mostly

had the crispy chicken salad via room service and they were

need menus in rooms for the room service

for soap bar but got shoe scrub instead - comforters were too old and saggy - paid parking - no room

very clean hotel with cute little robot delivering room service!

room service menu tried to order some dinner on the room service menu, but they asked a lot of

the room service was not provided for the entire stay

relay the robot. i will be back. have waited hours in the past for room service.

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

fast room service, nice bathroom

the pool area needs redoing, pebbles hard to walk on and coming off, bottom of pool looks like needed

no light in the parking lots

also the partiers took over the handicap parking and did not have

the courtyard with the swimming pool and gazebo was very nice and the room spacious

they got room service with meals (need extra payment) and free breakfast (no warm food included)

wifi was also solid

and relaxed atmosphere, good breakfast, large room

guest wifi didn t work

excellent breakfast.

room service always found time to clean my room even though i usually asked not to be disturbed

eaning)

no room service

also no room service available

the room service could make it easier

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

was perfect just when i ask the room service for extra towels she was really mean and

i called room service and took them two hours to come by and provide the needed amenities

lounge seats needed in the pool, room service should be added

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service lady, & the friendly check-out clerk

the hallways always had dishes from room service for days. our shower curtain was dirty.

the restaurant could not deliver room service, i had to go down from my room to pick up food.

my room service attendant was fantastic!! friendly and accommodating!! thx

room service was prompt

room service charges were over the moon and food quality was poor

great location, above average gym. room service was good

room service prices were a trifle high. wifi service was a little sporatic.

the room service and food was fabulous!

the room service pizza was excellent

room service food excellent

room service was good starbucks on the premises was an added

we were disappointed that there was no room service, and as we arrived very late, we had to drive out again to find a nearby mcdonald's,

called room service twice for extra pillow and blankets didn't receive any

beds were old and worn out. no room service

would have been nice to have room service as an option, but that is still not available post-pandemic

mel was so very nice and we also enjoyed the friendly room service robot

room service

room service ie making beds, refreshing towels etc did not happen during stay

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

would be nice if shuttle to airport were every 25-30 minutes instead of every 45 minutes

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

was no breakfast service

spa and room service are professional and efficient

issues - this is a $600 per night hotel, yet no breakfast to speak of now, no room service, no lunch in the hotel, no coffee 11 am if one wants it, just an evening bar service

room service breakfast was excellent, large portions, and arrived piping hot

good room service breakfast the next morning

very tasty and healthy room service

class of hotel should have a breakfast option aside from room service

ice is only available through room service

breakfast option in house other than room service would have been nice, but honestly there were a lot of options within walking distance

good location and good wifi

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel experiences i

the wifi was great and the amenities were great

in staff need to be trained , 50% of the time they were not customer friendly , house keeping & room service staff were

could order room service food but no restaurant

bed was comfortable and the room was clean and pleasant. room service was good, too.

t also looked as good as it tasted

clean room, clean bathroom, room service was good. it had all the necessary amenities.

was great - the food options weren t the most extravagant for room service but still enjoyed

room service was basic and more like bought in order than kitchen food.

large room, very comfortable bed, great room service, very clean, easy to and from airport

instead, we were referred to the marketplace or room service

we had perfect food/drinks from the guaranteed 20 minute room service

very clean, free room service every day, excellent free breakfast

everything was as described very clean and comfortable. they even have online room service.

no house keeping altho confirmed to do at check in wifi is unstable

my stay was mid-week so i didn't experience any issues with the free parking or noise

parking right outside the room

safe in the room, wider selection for room service menu for those of us who have dietary

they allow dogs on premises there is no room service or place to eat on praises

oks like it was handled by doordash or a similar service)

the room service

room service delay. took twice as long to deliver than told.

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

wifi

the wifi block some of the websites

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the bed & wifi

we did not consider this a problem, but one other caveat i'd give is that you do not eat breakfast at the b&b

the breakfast was great

wifi was a bit slow in spots.

excellent breakfast

since parking near the inn is so easy to find, walking downtown was simply a matter of leaving my room

good wifi

easy parking

you need a bigger trash can in the room/kitchen

wifi was good - 30mbps down/6mbps up - and reliable

big rooms with kitchen area