so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

had to go around the block to access parking from montreal

no pool, but excellent location for parking

cars that are obviously inoperable taking up space in the parking lot

big parking

parking late check in location

excellent and fast room service. very nice room and facilities.

dining room service and standards where excellent !

l loved room service as well

room service

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

idge, microwave, tv, wifi) were all exceptional

excellent parking; walking or running

good wifi signal

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

beautiful scenery and a pool.

breakfast anytime downstairs, situated in a calm neighbourhood, next to lakes, with ample parking right in front, very good wi-fi and nice personnel

i wish i were staying for more than one night as i didn't have the chance to enjoy the pool or the fabulous view

were in room 24 facing the parking lot

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

restaurant closed. no room service.

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

the facility had everything, room service was great and we really loved the room.

we ordered room service and the food was cold and expensive.

clean and comfortable room and place i m so happy to stay there my kids very happy really thankful for the management and

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

towels

they forgot the kids desserts and didn t do anything about it

the room is very clean. breakfast was good and kids love the food

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

our room service meal was cold, tasteless, and overpriced

room service was very fast, and my food arrived -hot and delicious

we ordered food from room service & it was really good

the bathroom had great amenities and the room service was excellent

restaurant does not have room service so we had to order takeout from the restaurant

the restaurant was closed due to being under renovation and due to covid and no room service available

no room service.

don t have room service

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

room service was not available

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

no room service for food at the middle of the night.

great room service when the restaurant is open

and did not get any call for room service either if required

also no room service offered so i had to leave room to pick up food

i had room service and the restaurant employees and staff at this hotel were on top of things

no room service

though they do not have a bell boy or room service they were kind enough to help us with our bags to the room that was nice of the staff

no room service not enough options to eat

od)

tv not working / request made to fix it but no one showed. no restaurant or room service.

no enough towels provided room service did not show up the next day.

there is no room service but it s very easy to order food in and the people at the reception will give you

no room service

bed was comfortable, room could ve been cleaner, room service poor

no room service on the weekends and the bar would not except cash

the room service was below our expectations

room service: fast and delivered by a courteous worker

lack of adequate room service

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

desk who were helpful but admitted they have limited cleaning staff and they could not promise a room service which is a disgrace for the money i spent for a 2 week stay, i had to go down to

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

free parking right beside the hotel

the pool was closed for some work. my grandchildren were disappointed.

restaurant was only room service and very limited even though advertised as

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

didn't like the room service as it was very unprofessional and delayed

disappointed that there was no room service and the tv channel selections very limited

they also asked if we wanted room service, to which i said yes, but room service never showed

rooms and a fantastic free breakfast

breakfast is the highlight of our stay

good breakfast, parking and silent place

also, so many mosquitoes inside the room and the parking area

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $350 for 2 people is a great price for

also, the hotel did not have room service available

room service was very fast and the area was quiet.

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

enjoyed pool and hot tub

the garden inn may have gotten a different rating but the service, the staff, the pool

room service came , cleaned the room , changed the towels won t change the bedsheets

the room service also excellent

room service

no room service until 11 on our 24hrs

room service was available

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

newly renovated, super friendly staff, room service was very quick.

room service would be great.

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

pool isn't that nice no breakfast buffet

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

kids like the swimming pool

the room service was prompt to come and clean up and left extra towels before we could ask

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

we had a lot of garbage that we hoped room service would clean but they didn t stop day

also were very pleased tbat the pool closes at 11pm gave us plenty of time to enjoy it even after the illumi tour

be aware, while free parking is available at montmorency metro, it fills up very early on weekdays

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

room service was exeptional

no room service on weekends

had ordered room service with the people i travelled with

free wifi, guest-laundry

room service is pretty good to provide neat bedding , towels and other necessities

didn't like receiving breakfast as room service and biting into my omelet with a huge twig and branch in it

also, room service

really missed having room service

sized comfortable rooms, friendliness of the staff, easy parking, 2 onsite restaurants, quick room service, convenient

room service was only available for dinner, and the restaurant that offered it was somewhat

she also didn't pass on our request for room service

no room service

no room service.

took a long time until somebody picked up the front desk phone when called from the room, and no room service

the room is clean and modern, the staff friendly and you have a parking place in front of your own room

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

large parking lot where you can leave your car right in front of your door

spa tub was very big, the jets worked perfectly

lots of construction and road contractors with big equipments use this place as they have a large parking for their equipment

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

missed room service

didn't get a room service, had some problems starting up air conditioning.

no restaurant or room service

room service was excellent location was really good breakfast selection was very nice

everything was excellent especially the room service and the room itself

heated toilets, room service, bath products

food on the room service was over priced for the quality of it, but the presentation was great

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

dio, kelly, the room service staff, the doormen, the housekeeping staff

a certain amount per day as security deposit on our stay and also forgot to charge one of the room service charges at the end of our stay which was charged randomly later on

room service menu was very limited especially if you stay for any period of time

best room service and staff

bathroom had separate shower and bath which i enjoyed, good facilities for making a tea or coffee room service was excellent fast and courteous

d nearly 24/7) -comfortable bed with

- bed extremely comfortable - room service excellent, food excellent

convenient for room service also

room service food was very disappointing

had roses placed in the room before we got there, place us on a high floor, and then at night, room service bought a free snack and a card signed by staff

room service was good

eb 9th 2023 breakfast)

i loved aya and michael

loved the room service as well

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

more comfortable seating in living/lounge area. greater variety menu for room service.

no breakfast or room service options from what i could tell

the view from the room. breakfast time very limited and i think no room service.

if not, there is room service, though with only one chair this can be challenging

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

room service is very exceptional

did not like not being able to get room service before 12:30am

no room service available no option for lunch if you are staying in

room very comfortable. room service prompt.

no late night room service

luckily the in building room service served excellent coffee

service, quick room service for coffee in the morning , beds are super comfortable and

room service was excellent and they went out of their way to

very reasonably priced room service

loved the size of the suite. the breakfast

room service order for breakfast on the door but not delivered

hours and lower prices for the restaurant and room service

price could be a little bit cheaper and room service could be offered later

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

i also placed a breakfast request for in-room service on my door the night before, as i had an early morning meeting and no one collected it

location was great, and so was the room service

room service was delayed

in room service menu limited but food and service excellent

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

room service was prompt and very good

slow room service. we waited about an hour to get food by the poolside.