room service was great and made up for it

room service menu very limited and no light dishes as it comes from a restaurant nearby rather than

no room service, no food

with a really diverse display of art on the walls, and comfortable rooms with attentive daily room service

there is no room service

room service was exquisite

-the restaurant and room service close at 09:30 pm

room service and house keeping weren t the best

big room, bed is very comfortable, room service is fast however pricey

might have had used room service had there been some kind of menu or ordering description in our room

room service breakfast was excellent. location next to old montreal was very nice.

would have loved it if there was a room service option

get room service after 8:30pm

room service orders that should have been delivered in the room when we were outside were never

thing that would have put this hotel over the top into the excellent category would have been if room service were an option

room service was very limited and poor in options parking is too expensive

beautiful. food is restaurant and room service was excellent. superior staff always available

great location, quick room service for breakfast. friendly staff.

housekeeping, room service, quiet, generous room size

i didn't get to order room service this time around since it was not available due to covid, but from my previous visits,

location was amazing, staff was great and room service was very nice

minutes for tea, cheese

room service slow in busy weekend mornings

room service was prompt and the bed was very comfortable

disappointment was breakfast room service -late and toast & croissants were cold

no room service, minimal bathroom supplies

i enjoyed eating at the restaurant and ordering room service

room service was always on time

no room service with a bag of towels delivered to your door is quite poor

evening room service would have been a nice option

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

location, very cool space, good food even with room service on christmas day

room service food quality was superb! creme brulee and truffle macaroni, yum!

staff, both with the front desk and with room service, were very helpful and friendly

room service was good but quality of food so-so. not a great value/ $.

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service -

room service closes at 11pm! you can't order anything after that! not even a toothbrush

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a bit

everything ! restaurant food was bad , bad customer and room service

also, enjoyed their gym

room service for dinner

the food from room service not great either

room service was not recommended

limited room service menu.

the room service, restaurant, and bar were fantastic

room service was excellent and the room was always clean and ready for us

room service breakfast was delicious

we had two slices of delightful chocolate cake from room service, and the hotel and 'verses' staff were

excellent restaurant options with room service

at the front desk - room service - valet

ybe around 6 pm

no room service not food available except at bar no gluten free food

room service quality was not good - had to pick up because of low staffing and poor quality food

that room service closes early

no room service or proper buffet breakfast

hotel design and decor was great! room service was great! ;)

a special touch from room service when my daughter got fever

also no room service past 10h30 so no night snacks or even a soft drink

room service wasn't great

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

no room service after breakfast

the location was great and the breakfast too, room service as well. very nice hotel.

nice location, comfortable and well done rooms, windows crack open for fresh air at night, nice room service

the room service was disappointing, and the bed sheets were hard and rough

not much choice of food for room service

the night they lost my room service meal order. but they more than made up for it the next day.

room service is back on

room service until 22

100% room service quality

bar close time is so early, and there is no room service..!!

not a big problem, but there is no room service for breakfast.j

- good room service

room service front desk

we can preview it and easily place the order for room service

room service was quick

tried ordering room service, but had trouble getting through.

our trip to auberge du vieux port, everything was spot on; from the staff, to the room, location, room service

the mattress in room 308 sags. it should be changed. also, lack of room service.

thirsty no room service

loved the valet service, room service to help us with beds, water

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

room service only until 21

late check out) and vacuum wos even

could not get the phone to work to dial room service

no room service or concierge

room service was not done during our stay.

did not offer room service and the soap dish in the bathroom shower was broken.

no room service - or not that i could find info for room was a bit dark

limited hours of room service this again is quite annoying

the lack of room service options.

room service is not true room service and is available when the restaurant is open

room service came to the room a couple of times but didn't actually change the sheets

room service for dinner could be more flexible with their menu and offer different light options;

sometimes room service would come right to the door and not back away or the doormen were waiting in the

the staff were terrific, the room service from the restaurant excellent

room service breakfast was amazing

love the customer service these guys offered ; room service and the whole works was just amazing

room service was pretty good, much better than their buffet breakfast, which, if we decided to eat

regrettably, i forgot to leave a tip with room service

) so we can stay in a order room service and watch a movie

room service was every three days, not everyday

was not cleaned and there was no room service

sheets were too short, room service every three days

also room service ever three days is unhygienic

parking was not available, staff with no empathy , we called room service and nobody ever came.

comfy room and bed. room service.

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

better choice's for breakfast. warm food also please!

great breakfast

great location near to train station. not far from the airport. friendly staff great breakfast

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

the manager did my laundry as a courtesy. he went above and beyond for me.

room service food was not as advertised, however, and that was disappointing

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over the town from the suite room was very

eakfast) exceeded my

room service

the toiletries are amazing. great room service.

nice staff except for one person who seemed annoyed when i called for a room service that was only available as of 15 min later

there is no room service for breakfast.

that there is no breakfast room service

room service took a long while to get

the room service drinks were actually a decent price

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

there was no room service and after 10pm the kitchen was closed at lloyds the restaurant

no room service available after 10pm

room service and was very happy with the food, service and politeness

every time we wanted to have second cup, we had to call room service asking for more cups

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

walking distance to everything. excellent room service, nice room.

the staff are all super friendly, reception, room service, cleaning staff

getting a room service menu

room service food ridiculously overpriced

room service 10/10

location is pretty good. room service is awesome

have difficulty scanning- was able to order room service dinner with some trouble

great location and room service. spacious bathroom

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

staff; room service and overall cooperativeness of all staff

no room service

for room service didn't match resturant

there was no on-site restaurant or room service.

food through in room service as only warm

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

room service food was awful for the price you pay

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

no ice machines or ice buckets available. if you wanted ice you had to call room service.

room service is very efficient and all of the staff are very friendly

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was

no room service or house cleaning due to covid but they asked us to call if we needed anything

that could be better is that there are no ice machines so you have to order a bucket of ice from room service, but it's free

no room service.

location is good. room was clean. room service was good.

promptness on room service request

the room service missed a day of cleaning

water bottles in room or room service available but it is fine and doesn't make a lot of

room service lady gave me 2 extra pillows upon arrival the price was more than expected and the

dirty bath tub when we arrived . i asked for room service but it still did not get cleaned up .

i tipped room service and housekeeper. price is fair but don't expect quality facility.

the window did not deter the noise from the street, it did not appear to be fully closed, room service was sorely lacking

the breakfast in room service is very efficient

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

location was great, and so was the room service

restaurant / bar could be open throughout the day for refreshments & an in room service menu

price could be a little bit cheaper and room service could be offered later

the room service food was excellent but overpriced for what it was

slow room service. we waited about an hour to get food by the poolside.

room service breakfasts were not great but then we did not order very much

also, food at the restaurant and room service was

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

no restaurant on site and no room service

room service wasn't done as requested

staff was accommodating, room service was also good

nothing, it wasn't even room service till we walked down and ask for also air-condition was trouble we even told them for

no room service and no complimentary water

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

might be wrong); but there are amazing meals 2

ybe with a qr code of some sort on the room desk

room service is very exceptional

loved the size of the suite. the breakfast

very reasonably priced room service

room service was excellent too

room service order for breakfast on the door but not delivered

service, quick room service for coffee in the morning , beds are super comfortable and

poor rooms, stinky, zero room service, rude receptionists and what not

state that they have room service and a restaurant and a bar and they have none of those

was late, and veey limited options, walls where nor clean wall paper was peeling off room service where so outdated parking was over

we even asked them that we don t want room service but still we realized they came in thr

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk told me this should only happen every

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

great location! staff is very friendly, wifi works perfectly.

poor wifi connection

of soap), no air conditioning , no wake-up service and very poor wifi

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received the key card

i stayed for 3 nights once and there was no room service or room

no daily room service for making beds, cleaning rooms.

very clean, efficient room service

the breakfast was also outstanding everything was fresh, delicious, and constantly replenished

e. bar, room service, restaurant)

had an uncomfortable moment w room service - order arrived & a couple

great breakfast options and having room service option for

no late night room service

room very comfortable. room service prompt.

room service and staff

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

room service was great

ebruary 8, 2023 dinner) as well as excellent the room service

room service was quick

room service was good

room service forgot our order one morning

had roses placed in the room before we got there, place us on a high floor, and then at night, room service bought a free snack and a card signed by staff

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

also took time for them to get room service tray which i also called in first thing in the morning