hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

no room service on weekends

room service was exeptional

had ordered room service with the people i travelled with

convenient location. good pool. always clean up your room based on your time.

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the room service was prompt to come and clean up and left extra towels before we could ask

we had a lot of garbage that we hoped room service would clean but they didn t stop day

they allow pets, they have breakfast, clean, and has pool

the only thing i will add is not having a good wifi connection and the tv was not working

large parking lot where you can leave your car right in front of your door

very grateful for free parking right in front of the room

the room is clean and modern, the staff friendly and you have a parking place in front of your own room

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

good breakfast, parking and silent place

breakfast, location and staff are absolutely great. we loved it

very clean,very good breakfast

one story unit with parking

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $350 for 2 people is a great price for

room service would be great.

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

newly renovated, super friendly staff, room service was very quick.

you have or want to try a membership), kitchen well equipped with a large refrigerator

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

kids like the swimming pool

my kids liked the swimming pool

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

the pool and gym were nice and staff was very accommodating

no room service on weekends??? this would be the perfect time to have room service...

i asked him to send room service to remove it, and he said that there was no room service

no room service on the weekends and the bar would not except cash

lack of adequate room service

room service staff were friendly and clean the room really good.

no room service until 11 on our 24hrs

room service came , cleaned the room , changed the towels won t change the bedsheets

although there were many room service staff available that i personally seen but they do not want to support us or

the room service also excellent

location near by the airport, huge room with comfortable bed and amazing food and fast room

room service was very delayed when asked to bring requested items

restaurant and the hotel do not have a deal so there is no room service

no room service available

there's no room service & housekeeping could be improved

also, room service

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

also, the hotel did not have room service available

room service was very fast and the area was quiet.

via rail shuttle. i accidentally double booked and they were great about helping me out.

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

i have asked for room service

hotel far from down town,the room not clean for three days of my staying in hotel i call the room service to send house keeping to clean it but am surprise when they said due to covid-19 s

room service clean and refresh the room every 3 days only

no room service at all 3

room service only comes after the 3rd day of your stay, i was there for a total of 5 nights and

no room service

room service was only available for dinner, and the restaurant that offered it was somewhat

no room service! a bit of miscommunication in the procedures

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

room service was very bad

restaurant was only room service and very limited even though advertised as

didn't like the room service as it was very unprofessional and delayed

pamphlets of any kind to let us know about any services eg room service or pool hours etc

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

ups, towel ) you have to go get it yourself at the reception

there is no room service anything you need

the amenities were not that great. there was no room service in the middle of the night.

bad room service not enought towels shampoo

staff unprofessional staff

if the room service can be available all night, that would be great.

we ordered food from room service & it was really good

staff, beautiful and comfortable rooms the price was a little high as their was no amenities or room service due to the pandemic but they quickly directed new to some great restaurants that

food,, could be improved,, particularly the room service an quality, variety

also when i got my room service order, the bread was a bit dry and the fries were a medium temperature

there is no room service but it s very easy to order food in and the people at the reception will give you

no enough towels provided room service did not show up the next day.

no room service

would be nice to have a restaurant on site or room service

it would have been nice if there was room service, but the food selection was

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

no room service. long walk if you have a room on the other side of the building.

room service was prompt and very tasty; grilled cheese and salad

restaurant does not have room service so we had to order takeout from the restaurant

room service

breakfast was great

clean and comfortable room and place i m so happy to stay there my kids very happy really thankful for the management and

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

bar service was good

they forgot the kids desserts and didn t do anything about it

long wait for room service

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

17% service charge for room service

room service was not available

and did not get any call for room service either if required

no room service not enough options to eat

no one entered the room, no room service, nothing

no room service and kitchen closed but understandable because of covid restrictions

though they do not have a bell boy or room service they were kind enough to help us with our bags to the room that was nice of the staff

i had room service and the restaurant employees and staff at this hotel were on top of things

have asked for room service which request wasn't fulfilled so i was a little disappointed however it was a good

they should be clear up front about what guests should expect e.g. room service: no

the room service staff needed to be more helpful

my ice box there was an empty wrapper of a breakfast bar

beds were not comfortable wifi was not good, was very

the facility had everything, room service was great and we really loved the room.

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service because they do not provide room service on a daily basis unless you ask for it

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

we ordered room service and the food was cold and expensive.

confusing room service buttons

me owners) via room service and it is really worth trying

room service from the magnificent restaurant downstairs was a highlight of our stay

you can order food from the restaurant below

the resto was wonderful and room service

didn t like you d to arrange room service 24 hours in advance - it s much more convenient if you re able to turn the sign on

when we came, he looked like he was not aware of that, but he promptly called room service guy to get it to our room

not 4 star, no room service for kitchen after 11 pm, not near shopping mall or convenience

i was told i could ask for room service, i requested every day which didn t happen, i then realised i had to ask daily for

did not like that this hotel does not offer room service, and you had to go down to pick up

was not very clean and the room service people will not clean very well during your stay

last but not least, the room service

cleanliness and daily room service

lobby modern and chic, though chlorine odor from its spa/pool permeated a lot

we were 5 and happy to finally find real nice beds, with a flashy bathroom and good kitchenette

but there is no room service and the breakfast buffet is minimal

room service is very efficient and all of the staff are very friendly

no room service or house cleaning due to covid but they asked us to call if we needed anything

no room service on sundays

speak with, the team provided excellent restaurant suggestions, guidance with public transit, and room service

room service was excellent location was really good breakfast selection was very nice

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

didn't get a room service, had some problems starting up air conditioning.

room service took forever to get towels

no restaurant or room service

dio, kelly, the room service staff, the doormen, the housekeeping staff

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

everything was excellent especially the room service and the room itself

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

i loved aya and michael

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

room service was great

eb 9th 2023 breakfast)

very reasonably priced room service

room service and pool service

service, quick room service for coffee in the morning , beds are super comfortable and

room service was excellent and they went out of their way to

room service was good and efficient

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

room service was prompt and very good

hotel rooms, room service, staff--> all were pleasant, convenient, and made the stay

also, food at the restaurant and room service was

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

room service could work late hours.

bad communication, bad room service and not cooperative

the staff are all super friendly, reception, room service, cleaning staff

everything else was up to the standards...room service, housekeeping, etc.

very well equipped for charging all devices. outstanding options on tv and room service

room service was not good

due to covid the restaurant was closed but one could order room service on weekend and they also had a good assortment of food by the front desk to take to

food through in room service as only warm

room service breakfast would have been very welcomed but unfortunate wasn t available

and room service for breakfast exceeded expectations

room service never came one morning, so the hotel had the restaurant deliver it

there was no on-site restaurant or room service.

room service menu was very limited especially if you stay for any period of time

the room service choice and quality was ok ish, not as good as i know from other four seasons

bathroom had separate shower and bath which i enjoyed, good facilities for making a tea or coffee room service was excellent fast and courteous

we really enjoyed breakfast in the room and all the room service

d nearly 24/7) -comfortable bed with

might be wrong); but there are amazing meals 2

excellent service from the footman to the front receptionist to the room service

didn't like having to call room service to get a bucket of ice

the service was top notch, whether at the front desk or room service or the valet

room service is very exceptional

st ordered 2

room service took a long while to get

the room service drinks were actually a decent price

that there is no breakfast room service

there is no room service for breakfast.