the outdoor pool near the river, the bathroom, the location

it was a super humid day, and the pool was fantastic

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

were in room 24 facing the parking lot

the drive from montreal was easy, plenty of parking

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

wifi in our room 107

comfortable, good parking in front of room, clean and friendly staff.

the wifi was not reliable. really needed this to do an exam on line, so this was stressful

cute clean, affordable lots of parking space and a very nice man at reception

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

parking late check in location

cars that are obviously inoperable taking up space in the parking lot

parking was in an enclosed courtyard

lots of parking in a lot around back, also at at cost

ice on walks and parking lot. no coffee

the chef delivered my room service and was kind and generous, more than made up for the situation

l loved room service as well

room service

the restaurant was closed but room service was excellent

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

restaurant closed. no room service.

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

the facility had everything, room service was great and we really loved the room.

we ordered room service and the food was cold and expensive.

clean and comfortable room and place i m so happy to stay there my kids very happy really thankful for the management and

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

towels

they forgot the kids desserts and didn t do anything about it

the room is very clean. breakfast was good and kids love the food

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

our room service meal was cold, tasteless, and overpriced

room service was very fast, and my food arrived -hot and delicious

we ordered food from room service & it was really good

the bathroom had great amenities and the room service was excellent

no room service not enough options to eat

though they do not have a bell boy or room service they were kind enough to help us with our bags to the room that was nice of the staff

also no room service offered so i had to leave room to pick up food

no room service

no one entered the room, no room service, nothing

place of pickup) for the breakfast

great room service when the restaurant is open

no room service for food at the middle of the night.

room service was not clear as wanted to order to my room but was not sure how too

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

ich for a four star hotel was surprising)

no room service.

room service was prompt and very tasty; grilled cheese and salad

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

don t have room service

od)

tv not working / request made to fix it but no one showed. no restaurant or room service.

no enough towels provided room service did not show up the next day.

there is no room service but it s very easy to order food in and the people at the reception will give you

no room service

didn't like the room service as it was very unprofessional and delayed

restaurant was only room service and very limited even though advertised as

pamphlets of any kind to let us know about any services eg room service or pool hours etc

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

they also asked if we wanted room service, to which i said yes, but room service never showed

desk who were helpful but admitted they have limited cleaning staff and they could not promise a room service which is a disgrace for the money i spent for a 2 week stay, i had to go down to

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

free parking right beside the hotel

location, very functional gym and decently sized

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

bed was comfortable, room could ve been cleaner, room service poor

lack of adequate room service

room service staff were friendly and clean the room really good.

i asked him to send room service to remove it, and he said that there was no room service

the room service was below our expectations

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

also, the hotel did not have room service available

room service was very fast and the area was quiet.

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

least it is for international flights

room service

room service came , cleaned the room , changed the towels won t change the bedsheets

no room service until 11 on our 24hrs

room service was available

location near by the airport, huge room with comfortable bed and amazing food and fast room

room service would be great.

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

newly renovated, super friendly staff, room service was very quick.

great for long staying. shuttle to work and the airport is great advantage

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

kids like the swimming pool

the pool and gym were nice and staff was very accommodating

there weren't enough towels in the pool

close to airport. comfortable bed. clean room. good food. good gym. good internet.

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

no room service! a bit of miscommunication in the procedures

room service was only available for dinner, and the restaurant that offered it was somewhat

no room service.

she also didn't pass on our request for room service

room service is pretty good to provide neat bedding , towels and other necessities

sized comfortable rooms, friendliness of the staff, easy parking, 2 onsite restaurants, quick room service, convenient

really missed having room service

restaurant and the hotel do not have a deal so there is no room service

no room service available

breakfast was good, and staff were very friendly & helpful. parking was good.

lots of parking spaces, away from the city. good breakfast selection. nice staff.

one story unit with parking

also, so many mosquitoes inside the room and the parking area

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $350 for 2 people is a great price for

we had a lot of garbage that we hoped room service would clean but they didn t stop day

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the room service was prompt to come and clean up and left extra towels before we could ask

bed vet comfy, breakfast very extensive, room very large

better access from parking lot.

room service was exeptional

no room service on weekends

had ordered room service with the people i travelled with

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

drunk people partying all night next door, about thirty kids playing hockey in the hallway late at night

no restaurant or room service

didn't get a room service, had some problems starting up air conditioning.

room service took forever to get towels

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

room service is 10/10, they provided us everything we asked for

no room service available no option for lunch if you are staying in

e. bar, room service, restaurant)

no late night room service

great breakfast options and having room service option for

room very comfortable. room service prompt.

room service menu was very limited especially if you stay for any period of time

d nearly 24/7) -comfortable bed with

we really enjoyed breakfast in the room and all the room service

montreal s best hotel: -beautiful room and premises -delicious room service menu including freshly pressed orange juice

best room service and staff

convenient for room service also

room service food was very disappointing

- bed extremely comfortable - room service excellent, food excellent

also took time for them to get room service tray which i also called in first thing in the morning

had roses placed in the room before we got there, place us on a high floor, and then at night, room service bought a free snack and a card signed by staff

room service, cleaning staff was very efficient and helpful

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

food on the room service was over priced for the quality of it, but the presentation was great

everything was excellent especially the room service and the room itself

breakfeast was good. room service very nice

price could be a little bit cheaper and room service could be offered later

restaurant / bar could be open throughout the day for refreshments & an in room service menu

room service choices inflexible

i also placed a breakfast request for in-room service on my door the night before, as i had an early morning meeting and no one collected it

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

there is no room service in the evenings/night

the view from the room. breakfast time very limited and i think no room service.

if not, there is room service, though with only one chair this can be challenging

no breakfast or room service options from what i could tell

ybe with a qr code of some sort on the room desk

the room service missed a day of cleaning

location is good. room was clean. room service was good.

not much just wasn t clear about room service

due to the pandemic, room service had been halted

staff is really good with the room service

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

room service was great

eb 9th 2023 breakfast)

room service and staff

i loved aya and michael

the room service staff are not up to par.

loved the size of the suite. the breakfast

room service was good and efficient

room service order for breakfast on the door but not delivered

room service was excellent and they went out of their way to

the room service food was average.

no room service

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

location is pretty good. room service is awesome

room service

the room service food was excellent but overpriced for what it was

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

slow room service. we waited about an hour to get food by the poolside.

room service was delayed

in room service menu limited but food and service excellent

room service never came one morning, so the hotel had the restaurant deliver it

staff; room service and overall cooperativeness of all staff

staff was very nice. comfortable bed. great location. decent room service.

for room service didn't match resturant

there was no on-site restaurant or room service.

bad communication, bad room service and not cooperative

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

room service could work late hours.

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

no room service.

room service and was very happy with the food, service and politeness

every time we wanted to have second cup, we had to call room service asking for more cups

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

view was amazing, room service was good, i enjoyed my stay