did not care for the breakfasts that are included each morning- they ran out of coffee, milk and cereal bowls and i was

towels

the room is very clean. breakfast was good and kids love the food

couldn t fit my 2 kids and my husband and myself in that bed

airport shuttle was right on time

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service because they do not provide room service on a daily basis unless you ask for it

the facility had everything, room service was great and we really loved the room.

restaurant closed. no room service.

room service: fast and delivered by a courteous worker

room service staff were friendly and clean the room really good.

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

no room service on the weekends and the bar would not except cash

the room service was below our expectations

our room service meal was cold, tasteless, and overpriced

we ordered food from room service & it was really good

there was no room service/ facilities open due to the covid situation

the bathroom had great amenities and the room service was excellent

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

i was told the log sheet stated i refused room service which is not true

no room service. long walk if you have a room on the other side of the building.

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

restaurant does not have room service so we had to order takeout from the restaurant

ich for a four star hotel was surprising)

tv not working / request made to fix it but no one showed. no restaurant or room service.

od)

it would have been nice if there was room service, but the food selection was

no room service

there is no room service but it s very easy to order food in and the people at the reception will give you

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

otherwise, room service came to clean our room when it was asked as we stayed for 2 nights/3 days and it was

no restaurant or room service

room service was not clear as wanted to order to my room but was not sure how too

great room service when the restaurant is open

also no room service offered so i had to leave room to pick up food

no luggage & room service

though they do not have a bell boy or room service they were kind enough to help us with our bags to the room that was nice of the staff

no room service

no one entered the room, no room service, nothing

didn't like the room service as it was very unprofessional and delayed

restaurant was only room service and very limited even though advertised as

disappointed that there was no room service and the tv channel selections very limited

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

room service was very bad

also, the hotel did not have room service available

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

room service was very fast and the area was quiet.

free shuttle to airport is a plus

fitness is small but ok and clean

comfortable, good parking in front of room, clean and friendly staff.

parking, simple checkin and checkout. good value for the money and quiet location

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

location. nice property. parking.

it has a large parking lot and easy access to your room

room service would be great.

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

newly renovated, super friendly staff, room service was very quick.

i didn't like the fact that breakfast finished so early. but everything else was otherwise good.

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

swimming pool was not functional first day there was a strange smell but it was resolved

kids like the swimming pool

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

my kids liked the swimming pool

room service

room service was available

place was great, customer service was excellent, room service people was great

although there were many room service staff available that i personally seen but they do not want to support us or

location near by the airport, huge room with comfortable bed and amazing food and fast room

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the room service was prompt to come and clean up and left extra towels before we could ask

we had a lot of garbage that we hoped room service would clean but they didn t stop day

parking and lots of it although a bit far its close to a highway

time and effort wasted setting up the free wifi breakfast in a bag is not what i was looking for

the breakfast is also fantastic with various choices

breakfast was a treat with a nice selection

good breakfast, parking and silent place

very clean,very good breakfast

good breakfast, parking and silent place

had ordered room service with the people i travelled with

room service was exeptional

no room service on weekends

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

pool and restaurant were unavailable due to repairs.

room service was very delayed when asked to bring requested items

restaurant and the hotel do not have a deal so there is no room service

room service is pretty good to provide neat bedding , towels and other necessities

didn't like receiving breakfast as room service and biting into my omelet with a huge twig and branch in it

also, room service

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

no room service.

room service was only available for dinner, and the restaurant that offered it was somewhat

no room service! a bit of miscommunication in the procedures

took a long time until somebody picked up the front desk phone when called from the room, and no room service

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

reasonable daily rates; easy access to the room; plenty of parking; centrally located.

parking is no problem either

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

early noise from guys starting their equipment in the parking lot at 5 am.

smart tv is a plus with the free wifi

the chef delivered my room service and was kind and generous, more than made up for the situation

the restraint and room service were wonderful albeit a bit pricey for dinner

the restaurant was closed but room service was excellent

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

excellent and fast room service. very nice room and facilities.

missed room service

no restaurant or room service

room service took forever to get towels

room service was excellent location was really good breakfast selection was very nice

room service is 10/10, they provided us everything we asked for

breakfeast was good. room service very nice

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

food on the room service was over priced for the quality of it, but the presentation was great

heated toilets, room service, bath products

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

a certain amount per day as security deposit on our stay and also forgot to charge one of the room service charges at the end of our stay which was charged randomly later on

montreal s best hotel: -beautiful room and premises -delicious room service menu including freshly pressed orange juice

we really enjoyed breakfast in the room and all the room service

room service food and staff were on point

room service menu was very limited especially if you stay for any period of time

i loved aya and michael

room service stopped by way to often.

room service was great

more comfortable seating in living/lounge area. greater variety menu for room service.

ebruary 8, 2023 dinner) as well as excellent the room service

om service) was fantastic. great location.

loved the size of the suite. the breakfast

room service was good and efficient

room service and pool service

delay with delivering my morning room service order. but staff fixed the problem in 20 minutes

i was disappointed when my room service order was incorrect one night

room service food was very disappointing

also took time for them to get room service tray which i also called in first thing in the morning

room service forgot our order one morning

convenient for room service also

no breakfast or room service options from what i could tell

there is no room service in the evenings/night

ybe with a qr code of some sort on the room desk

excellent service from the footman to the front receptionist to the room service

the service was top notch, whether at the front desk or room service or the valet

slow room service. we waited about an hour to get food by the poolside.

room service was also perfect

the room service food was excellent but overpriced for what it was

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

room service was prompt and very good

no room service available no option for lunch if you are staying in

did not like not being able to get room service before 12:30am

no late night room service

everything closer very early in the hotel

e. bar, room service, restaurant)

i also placed a breakfast request for in-room service on my door the night before, as i had an early morning meeting and no one collected it

hours and lower prices for the restaurant and room service

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

restaurant / bar could be open throughout the day for refreshments & an in room service menu

room service food was great

no room service.

staff is really good with the room service

location is good. room was clean. room service was good.

promptness on room service request

the room service missed a day of cleaning

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

bad communication, bad room service and not cooperative

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

for room service didn't match resturant

room service never came one morning, so the hotel had the restaurant deliver it

and room service for breakfast exceeded expectations

staff; room service and overall cooperativeness of all staff

room service breakfast would have been very welcomed but unfortunate wasn t available

room service 10/10

they don t have room service

have difficulty scanning- was able to order room service dinner with some trouble

great location and room service. spacious bathroom

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

parking was in an enclosed courtyard

location good, easy parking, you get what you pay for

parking late check in location

cars that are obviously inoperable taking up space in the parking lot

lots of parking in a lot around back, also at at cost