with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

desk who were helpful but admitted they have limited cleaning staff and they could not promise a room service which is a disgrace for the money i spent for a 2 week stay, i had to go down to

pool was not open.

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

beautiful scenery and a pool.

the pool

ght on the river), pool, fish pond, gardens, chairs at the side of the river, bar, breakfast

the outdoor pool near the river, the bathroom, the location

beautiful grounds with swimming pool and views over the st lawrence

had to go around the block to access parking from montreal

parking late check in location

big parking

no pool, but excellent location for parking

lots of parking in a lot around back, also at at cost

l loved room service as well

the restaurant was closed but room service was excellent

excellent and fast room service. very nice room and facilities.

room service

the restraint and room service were wonderful albeit a bit pricey for dinner

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

idge, microwave, tv, wifi) were all exceptional

the units are very clean and comfortable, good parking too

beyond this, the value for money, ambiance, and amenities

great location, convenient parking, comfy beds.

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

also no room service offered so i had to leave room to pick up food

i had room service and the restaurant employees and staff at this hotel were on top of things

no room service not enough options to eat

no luggage & room service

no room service

room service was prompt and very tasty; grilled cheese and salad

restaurant does not have room service so we had to order takeout from the restaurant

no room service. long walk if you have a room on the other side of the building.

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

no room service.

it's too bad they don't have a room service deal

no enough towels provided room service did not show up the next day.

would be nice to have a restaurant on site or room service

od)

it would have been nice if there was room service, but the food selection was

no room service on weekends??? this would be the perfect time to have room service...

the room service was below our expectations

no room service on the weekends and the bar would not except cash

i asked him to send room service to remove it, and he said that there was no room service

room service staff were friendly and clean the room really good.

room service was very fast and the area was quiet.

also, the hotel did not have room service available

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

enjoyed pool and hot tub

the pool should have more lighting at night.

room service

location near by the airport, huge room with comfortable bed and amazing food and fast room

room service was available

although there were many room service staff available that i personally seen but they do not want to support us or

no room service until 11 on our 24hrs

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

newly renovated, super friendly staff, room service was very quick.

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

room service would be great.

excellent rooms with kitchen

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

swimming pool was not functional first day there was a strange smell but it was resolved

pool isn't that nice no breakfast buffet

the pool and gym were nice and staff was very accommodating

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

really missed having room service

no room service available

room service is pretty good to provide neat bedding , towels and other necessities

restaurant and the hotel do not have a deal so there is no room service

there's no room service & housekeeping could be improved

no room service! a bit of miscommunication in the procedures

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

took a long time until somebody picked up the front desk phone when called from the room, and no room service

no room service

missed room service

room service took forever to get towels

room service is 10/10, they provided us everything we asked for

no restaurant or room service

didn't get a room service, had some problems starting up air conditioning.

room service menu was very limited especially if you stay for any period of time

montreal s best hotel: -beautiful room and premises -delicious room service menu including freshly pressed orange juice

d nearly 24/7) -comfortable bed with

room service food and staff were on point

we really enjoyed breakfast in the room and all the room service

food on the room service was over priced for the quality of it, but the presentation was great

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

dio, kelly, the room service staff, the doormen, the housekeeping staff

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou the don't

convenient for room service also

also took time for them to get room service tray which i also called in first thing in the morning

room service forgot our order one morning

room service was good

luckily the in building room service served excellent coffee

e. bar, room service, restaurant)

no late night room service

comfortable bed, large quiet room, good room service

great breakfast options and having room service option for

no breakfast or room service options from what i could tell

didn't like having to call room service to get a bucket of ice

excellent service from the footman to the front receptionist to the room service

might be wrong); but there are amazing meals 2

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

room service choices inflexible

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

i also placed a breakfast request for in-room service on my door the night before, as i had an early morning meeting and no one collected it

price could be a little bit cheaper and room service could be offered later

room service and staff

room service was quick

room service stopped by way to often.

everyone smiles and is so helpful i cannot forget the room service either

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

very reasonably priced room service

loved the size of the suite. the breakfast

the room service staff are not up to par.

room service and pool service

service, quick room service for coffee in the morning , beds are super comfortable and

location is good. room was clean. room service was good.

not much just wasn t clear about room service

the room service missed a day of cleaning

promptness on room service request

value for money. clean amenities. excellent location. regular room service.

room service was also perfect

hotel rooms, room service, staff--> all were pleasant, convenient, and made the stay

slow room service. we waited about an hour to get food by the poolside.

room service breakfasts were not great but then we did not order very much

also, food at the restaurant and room service was

location is pretty good. room service is awesome

they don t have room service

the room service food was average.

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

no room service

staff; room service and overall cooperativeness of all staff

room service was great

there was no on-site restaurant or room service.

room service breakfast would have been very welcomed but unfortunate wasn t available

room service never came one morning, so the hotel had the restaurant deliver it

bad communication, bad room service and not cooperative

room service food was awful for the price you pay

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

room service could work late hours.

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

view was amazing, room service was good, i enjoyed my stay

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

room service food was good and came in good time

no room service available after 10pm

no room service but there s a restaurant inside the hotel.

the room service was delicious

near everything nice place room service by the cleaner is insane! i recommend it

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over the town from the suite room was very

room service food was not as advertised, however, and that was disappointing

room service meals were not hot

) so we can stay in a order room service and watch a movie

love the customer service these guys offered ; room service and the whole works was just amazing

hotel has some wear and tear and room service wasn t available for some reason

heated pool, room service, cleanliness, overall vibe

i have is when my friend went to the dining room to het a menu to bring back to the room for room service

comfy room and bed. room service.

we had breakfast the next morning - lots of options and all delicious

excellent breakfast in the restaurant downstairs very comfortable rooms

great breakfast

although breakfast was great it took some time to be served.

everything else was up to the standards...room service, housekeeping, etc.

room service food ridiculously overpriced

very well equipped for charging all devices. outstanding options on tv and room service

room service not 24 hours

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

staff, amazing service, amazing room, amazing room service

room service is not true room service and is available when the restaurant is open

room service -kitchen close~11:00

the staff were terrific, the room service from the restaurant excellent

room service that said it was available all night long was unavailable when we ordered at 1130

the room service drinks were actually a decent price

that there is no breakfast room service

st ordered 2

room service took a long while to get

there is no room service for breakfast.

also no room service past 10h30 so no night snacks or even a soft drink

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

room service wasn't great

not even room service delivery

a special touch from room service when my daughter got fever

room service was not available on sunday. would have loved to get breakfast to my room.

room service was quick

- good room service

food room service was great

room service lady was excellent. the location was good

would have liked evening room service, perhaps expected with this type of hotel

so no room service, and restaurants closed

great room service and food

limited hours of room service this again is quite annoying

did not offer room service and the soap dish in the bathroom shower was broken.

room service closes at 11pm! you can't order anything after that! not even a toothbrush

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service -

everything ! restaurant food was bad , bad customer and room service

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a bit

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

wonderful room service

i wish there was room service breakfast.

there was no breakfast service to judge but the location, room size, cleanness and inside room service were amazing

the night they lost my room service meal order. but they more than made up for it the next day.

room service had limited hours but we did not have to use it

no room service on sundays

but there is no room service and the breakfast buffet is minimal

the room service food quality has room to be improved.

speak with, the team provided excellent restaurant suggestions, guidance with public transit, and room service

no room service or house cleaning due to covid but they asked us to call if we needed anything