would be nice to have a restaurant on site or room service

it would have been nice if there was room service, but the food selection was

no room service

no enough towels provided room service did not show up the next day.

tv not working / request made to fix it but no one showed. no restaurant or room service.

place of pickup) for the breakfast

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

and did not get any call for room service either if required

great room service when the restaurant is open

no room service for food at the middle of the night.

ich for a four star hotel was surprising)

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

restaurant does not have room service so we had to order takeout from the restaurant

the restaurant was closed due to being under renovation and due to covid and no room service available

i was told the log sheet stated i refused room service which is not true

i had room service and the restaurant employees and staff at this hotel were on top of things

no luggage & room service

no one entered the room, no room service, nothing

no room service and kitchen closed but understandable because of covid restrictions

though they do not have a bell boy or room service they were kind enough to help us with our bags to the room that was nice of the staff

didn't like the room service as it was very unprofessional and delayed

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

restaurant was only room service and very limited even though advertised as

room service was very bad

pamphlets of any kind to let us know about any services eg room service or pool hours etc

also when i got my room service order, the bread was a bit dry and the fries were a medium temperature

there was no room service/ facilities open due to the covid situation

the breakfast room service. the staff person was really great though.

room service was very fast, and my food arrived -hot and delicious

we ordered food from room service & it was really good

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

also, the hotel did not have room service available

room service was very fast and the area was quiet.

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

lack of adequate room service

no room service on weekends??? this would be the perfect time to have room service...

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

bed was comfortable, room could ve been cleaner, room service poor

i asked him to send room service to remove it, and he said that there was no room service

room service

the room service also excellent

although there were many room service staff available that i personally seen but they do not want to support us or

place was great, customer service was excellent, room service people was great

room service came , cleaned the room , changed the towels won t change the bedsheets

room service would be great.

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

newly renovated, super friendly staff, room service was very quick.

gym need some love and tlc and missing basic equipment

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

that's usually what kids like

kids like the swimming pool

my kids liked the swimming pool

swimming pool closed

couldn’t fit my 2 kids and my husband and myself in that bed

breakfast was great

clean and convenient. we appreciated the shuttle and friendly staff.

after check in we went to tour old montreal and during this time the kids only had light snacks

couldn t fit my 2 kids and my husband and myself in that bed

restaurant closed. no room service.

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

the facility had everything, room service was great and we really loved the room.

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service because they do not provide room service on a daily basis unless you ask for it

restaurant and the hotel do not have a deal so there is no room service

room service is pretty good to provide neat bedding , towels and other necessities

sized comfortable rooms, friendliness of the staff, easy parking, 2 onsite restaurants, quick room service, convenient

no room service available

room service was very delayed when asked to bring requested items

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

she also didn't pass on our request for room service

no room service.

no room service

room service was only available for dinner, and the restaurant that offered it was somewhat

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the room service was prompt to come and clean up and left extra towels before we could ask

we had a lot of garbage that we hoped room service would clean but they didn t stop day

breakfast was okay.

lack of parking lot

cute clean, affordable lots of parking space and a very nice man at reception

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

no wifi

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

i prefer a smaller location where i can park and walk in, elevators and moving stuff from a large parking lot can be a pain

missed room service

room service took forever to get towels

didn't get a room service, had some problems starting up air conditioning.

room service was excellent location was really good breakfast selection was very nice

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

room service was exeptional

had ordered room service with the people i travelled with

no room service on weekends

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

drunk people partying all night next door, about thirty kids playing hockey in the hallway late at night

dio, kelly, the room service staff, the doormen, the housekeeping staff

food on the room service was over priced for the quality of it, but the presentation was great

breakfeast was good. room service very nice

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

everything was excellent especially the room service and the room itself

montreal s best hotel: -beautiful room and premises -delicious room service menu including freshly pressed orange juice

best room service and staff

room service menu was very limited especially if you stay for any period of time

we really enjoyed breakfast in the room and all the room service

a certain amount per day as security deposit on our stay and also forgot to charge one of the room service charges at the end of our stay which was charged randomly later on

room service was good

also took time for them to get room service tray which i also called in first thing in the morning

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou the don't

room service food was very disappointing

room service forgot our order one morning

room service was quick

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

room service was great

more comfortable seating in living/lounge area. greater variety menu for room service.

i loved aya and michael

didn't like having to call room service to get a bucket of ice

there is no room service in the evenings/night

room service is very exceptional

ybe with a qr code of some sort on the room desk

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

room service and pool service

delay with delivering my morning room service order. but staff fixed the problem in 20 minutes

very reasonably priced room service

room service order for breakfast on the door but not delivered

om service) was fantastic. great location.

luckily the in building room service served excellent coffee

no room service available no option for lunch if you are staying in

room very comfortable. room service prompt.

did not like not being able to get room service before 12:30am

great breakfast options and having room service option for

room service choices inflexible

location was great, and so was the room service

a little issue with the hotel phone when trying to call for room service, but it s nothing too serious

price could be a little bit cheaper and room service could be offered later

room service food was great

room service breakfasts were not great but then we did not order very much

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

room service was delayed

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

room service was also perfect

location is good. room was clean. room service was good.

due to the pandemic, room service had been halted

room service was great

the room service missed a day of cleaning

value for money. clean amenities. excellent location. regular room service.

no room service

and room service for breakfast exceeded expectations

food through in room service as only warm

staff; room service and overall cooperativeness of all staff

room service never came one morning, so the hotel had the restaurant deliver it

they don t have room service

room service

room service 10/10

no room service

the room service food was average.

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

bad communication, bad room service and not cooperative

room service could work late hours.

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

room service food was awful for the price you pay

no room service available after 10pm

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

no room service.

every time we wanted to have second cup, we had to call room service asking for more cups

was wonderful except our room service waiter saturday night

room service meals were not hot

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over the town from the suite room was very

the toiletries are amazing. great room service.

room service food was not as advertised, however, and that was disappointing

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

plenty of parking and staff was wonderful

early noise from guys starting their equipment in the parking lot at 5 am.

smart tv is a plus with the free wifi

comfy room and bed. room service.

think) at 10:30 when we just wanted to come back to hotel for a

on site restaurant was delicious - included breakfast - delicious♥️ can’t wait to come

we also tried a gym room, which was very well equipped

the room was excellent, the location very central, good gym

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

very well equipped for charging all devices. outstanding options on tv and room service

getting a room service menu

room services will spread bed with the dirty linen eventhough we opted for room service every other

the staff are all super friendly, reception, room service, cleaning staff

) so we can stay in a order room service and watch a movie

room service breakfast was amazing

hotel has some wear and tear and room service wasn t available for some reason

love the customer service these guys offered ; room service and the whole works was just amazing

heated pool, room service, cleanliness, overall vibe

room service that said it was available all night long was unavailable when we ordered at 1130

room service is not true room service and is available when the restaurant is open

room service

staff, amazing service, amazing room, amazing room service

room service for dinner could be more flexible with their menu and offer different light options;

good breakfast, parking and silent place

lots of parking spaces, away from the city. good breakfast selection. nice staff.

lots of parking spaces, away from the city. good breakfast selection. nice staff.

entrance directly from the parking

breakfast is the highlight of our stay

st ordered 2

location and room service

room service took a long while to get

there is no room service for breakfast.

the room service drinks were actually a decent price