excellent and fast room service. very nice room and facilities.

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

dining room service and standards where excellent !

room service

the restraint and room service were wonderful albeit a bit pricey for dinner

parking late check in location

cars that are obviously inoperable taking up space in the parking lot

ice on walks and parking lot. no coffee

big parking

had to go around the block to access parking from montreal

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

idge, microwave, tv, wifi) were all exceptional

excellent parking; walking or running

good wifi signal

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

beautiful scenery and a pool.

breakfast anytime downstairs, situated in a calm neighbourhood, next to lakes, with ample parking right in front, very good wi-fi and nice personnel

i wish i were staying for more than one night as i didn't have the chance to enjoy the pool or the fabulous view

were in room 24 facing the parking lot

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

desk who were helpful but admitted they have limited cleaning staff and they could not promise a room service which is a disgrace for the money i spent for a 2 week stay, i had to go down to

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

hours on the pool and gym could be longer or the gym at least be self - service

location, room comfort and cleanliness. staff great. free parking.

no room service on weekends??? this would be the perfect time to have room service...

the room service was below our expectations

room service staff were friendly and clean the room really good.

lack of adequate room service

room service: fast and delivered by a courteous worker

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

room service was prompt and very tasty; grilled cheese and salad

room service

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

i was told the log sheet stated i refused room service which is not true

od)

no enough towels provided room service did not show up the next day.

it's too bad they don't have a room service deal

no room service

it would have been nice if there was room service, but the food selection was

no room service not enough options to eat

i had room service and the restaurant employees and staff at this hotel were on top of things

also no room service offered so i had to leave room to pick up food

no luggage & room service

no room service

room service was very fast and the area was quiet.

also, the hotel did not have room service available

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

enjoyed pool and hot tub

the pool should have more lighting at night.

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

newly renovated, super friendly staff, room service was very quick.

room service would be great.

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

and night good wifi and tvs shower was good, just the right temperature fitness and pool were great staff were friendly facilities look new and clean overall services were

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

kids like the swimming pool

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

restaurant and swimming pool

swimming pool closed

place was great, customer service was excellent, room service people was great

no room service until 11 on our 24hrs

room service came , cleaned the room , changed the towels won t change the bedsheets

the room service also excellent

room service

there was present both inside and in the parking area located at the back of the property

lights at all at the parking lot

the driveway and parking was not plowed

friendly staff , good parking !

were very uncomfortable and parking was not clearly marked

parking in mud, not in concrete

there were loads of families and kids during our stay so the pool area was a disaster

are a english speaking family) lots of parking easy check-in and

not property s fault due to covid only a boxed breakfast.

clean good breakfast and receptions very helpful

room service was very delayed when asked to bring requested items

really missed having room service

room service is pretty good to provide neat bedding , towels and other necessities

no room service available

there's no room service & housekeeping could be improved

day for 4 days we needed to tell front desk to have the room serviced

she also didn't pass on our request for room service

took a long time until somebody picked up the front desk phone when called from the room, and no room service

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

no room service

the entrance to room was convenient. it was clean. the pool was great. it was quiet.

pool was amazing

pool was clean and easy to access

we liked the swimming pool a lot. so nice during a hot afternoon

i did not have time to use the pool, it was a very warm day.

was spacious and well kept , the spa bath was cute

great location and easy parking. very clean and the management was accommodating.

room was very clean and big room lots a space i love the spa in my bedroom and nice relaxing place outside a little swing and a nice

only thing i would say is that we were looking forward to the spa bath which unfortunately wasn't working

wifi was good, free parking, hot tub was nice.

room service was excellent location was really good breakfast selection was very nice

didn't get a room service, had some problems starting up air conditioning.

missed room service

room service is 10/10, they provided us everything we asked for

no restaurant or room service

dirty floor tiles, stained sheets, room service done every three days, no fan in the overheated washroom so with shower on it was a

i have asked for room service

service staff was unable to provide room service and said that if i needed the room service, i had to call them to get it

hotel far from down town,the room not clean for three days of my staying in hotel i call the room service to send house keeping to clean it but am surprise when they said due to covid-19 s

room service only comes after the 3rd day of your stay, i was there for a total of 5 nights and

food on the room service was over priced for the quality of it, but the presentation was great

heated toilets, room service, bath products

everything was excellent especially the room service and the room itself

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

room service stopped by way to often.

room service was quick

everyone smiles and is so helpful i cannot forget the room service either

loved the room service as well

ebruary 8, 2023 dinner) as well as excellent the room service

room service food and staff were on point

we really enjoyed breakfast in the room and all the room service

d nearly 24/7) -comfortable bed with

room service menu was very limited especially if you stay for any period of time

the room service choice and quality was ok ish, not as good as i know from other four seasons

very reasonably priced room service

the room service staff are not up to par.

service, quick room service for coffee in the morning , beds are super comfortable and

room service was good and efficient

room service was excellent too

room service was good

room service food was very disappointing

convenient for room service also

i was disappointed when my room service order was incorrect one night

- bed extremely comfortable - room service excellent, food excellent

excellent service from the footman to the front receptionist to the room service

no breakfast or room service options from what i could tell

might be wrong); but there are amazing meals 2

the service was top notch, whether at the front desk or room service or the valet

there is no room service in the evenings/night

room service breakfasts were not great but then we did not order very much

also, food at the restaurant and room service was

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

in room service menu limited but food and service excellent

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

comfortable bed, large quiet room, good room service

no room service available no option for lunch if you are staying in

e. bar, room service, restaurant)

luckily the in building room service served excellent coffee

great breakfast options and having room service option for

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

room service choices inflexible

the room service was amazing as well

price could be a little bit cheaper and room service could be offered later

location was great, and so was the room service

promptness on room service request

not much just wasn t clear about room service

room service was great

water bottles in room or room service available but it is fine and doesn't make a lot of

location is good. room was clean. room service was good.

room service could work late hours.

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

bad communication, bad room service and not cooperative

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

food through in room service as only warm

room service breakfast would have been very welcomed but unfortunate wasn t available

staff was very nice. comfortable bed. great location. decent room service.

room service was great

no room service

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

room service 10/10

great location and room service. spacious bathroom

room service

no room service

room service food ridiculously overpriced

room service was not good

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

room service not 24 hours

the staff are all super friendly, reception, room service, cleaning staff

comfy room and bed. room service.

bar and restaurant were closed

the gym was clean, updated and just needed better

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

staff friendly and helpfull good breakfast clean wifi

the room service was delicious

near everything nice place room service by the cleaner is insane! i recommend it

was wonderful except our room service waiter saturday night

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over the town from the suite room was very

the toiletries are amazing. great room service.

view was amazing, room service was good, i enjoyed my stay

no room service but there s a restaurant inside the hotel.

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

room service food was good and came in good time

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

that there is no breakfast room service

nice hotel, good stuff, beautiful restaurant and in room service

room service took a long while to get

location and room service

the room service drinks were actually a decent price