restaurant was not open for room service, and i was not able to contact the front desk after i checked in

that were not available at the property such as room service, resteraunt and hot tub as described in the booking

never got room service...beds made/changed..new towels...had to get new towels at desk

you should be able to call room service for food/drink at least until 2am or

use later times for room service

not sure if anything went well from reception to room service to check out.

were informed that room service would not be provided on a daily basis

the only time i used room service- they used the same sheets and pillow cases instead clean ones

i requested room service and towels multiple times and nothing was ever cleaned or provided

there was no room service

the hotel different histories, we pass a rough night: music,screaming,fighting until 4 am, at 8am room service talking and

was told room service was open until midnight,however it was not

told me that room service took their phone off the hook because there is an event at the hotel

i ordered my food via room service

wonderful free breakfast. helpful staff. room service from good restaurant downstairs

great location, very clean rooms. comfortable beds. room service does a great job.

brought my dinner to me even though they technically didn t have room service

since we stayed for only 3 nights we did not use the room service

room service

room service was great

i think room service would make a killing at the location in newark

fair breakfast but no room service!.

the room service was actually an outside delivery place that was not convenient and very expensive

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

just wish there was room service!

sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

no room service

room service was terrible, staff wasn t friendly at all... terrible experience.. never again

no room service in our room and we have met other guests who complained about the same thing...

room services

staff, dscipline,pool

should have room service and more variety in the menu

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

room service dessert came with mold on it.

didn't like they you had to go down anytime you needed something there was no room service that seemed available

call room service they didn't have anyone to fix

room service manger in the floor changed it for us 3 times to give us chance to make our coffee but

no one is willing to answer any phone call especially when you call the room service number or manager

room service from restaurant downstairs which specifically stated on hotel menu and initerary, when

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

room service came knocked on my door then entered at 10:00 am

there is no room service and nothing to do anywhere near the

there is room service but no on-site restaurant

the room service offering was very good

room service menu in my room stated the prices for the items, yet when i called to place my order

clean rooms and good room service

no room service available even though there was a brochure that said otherwise.

room service, had to call back for missing items

the room was very clean and the little restaurant downstairs/room service was surprisingly good

top-notch clean rooms. room service and front desk are very friendly and helpful.

clean room. good location. good, affordable room service.

room charge fees for in room service

i ordered room service and expected better tasting food for the prices.

you have to pay 8 to have room service and bar price to high

the room service lady were rude when she told us to check out

very comfortable room location obviously fantastic for the airport very nice room service

restaurant room service

prices for room service were really high

think i may have gotten sick from the room service or the free breakfast

excellent food with room service

ld cereal/bagel/fruit) to grab - was confirmed 2x that we would get

proximity to the airport, late room service hours, and clean modern rooms was a nice fit.

great service and room service food was beyond great

room service very good

i ordered room service

the room service was very good food and service

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

breakfast was outstanding

it was very convenient because we got to take a shuttle from the venue to the hotel and vice versa

all was great. shame they have closed the pool.

lots of parking spaces

room service was not available during the day, this was not very good

at the hilton there were dirty dishes in the hallway on the floor and on a cart

wonderful bed and pillows. good onsite restaurant with room service available.

we had a very comfortable clean room, excellent room service

no room service

no restaurant or room service and expensive food delivery service

room service and take out service options presented were on the expensive size.

room service was bad

cleanliness, breakfast and room service

cost for value. looks really dated. no working room service when they dont have a restaurant

love that it has a bar in the lobby and room service

o and the room service for the restaurant was so friendly, funny and the food was delicious

i ordered room service and the wings and turkey club were delicious

room service was very good

good room service

charged someone else breakfast room service to my room in error

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

more food options after hours like room service on the weekend 24 hours

no room service

was a wonderful hotel from the warm cookies at check in, to great room service

could not call room service from my room because the phone was broke the whole time

keys also stopped working, and room service never answered the phone i was in a loop trying to get through between them and the

offer within the hotel for any type of late night room service/food/drink

i could order room service if i was hungry.

room service wasn't an option - if you needed something from reception, you had to go and get it

the room service food isn t up to par with the rest of the hotel

clean and spacious room and bathroom. great facilities. quick room service

back room service

room service was closed, not sure why

room service is extremely expensive.

the cops are just lurking around harassing people around the parking lot

parking is alright

parking!

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

room service did not pick up the phone

got our room service done daily), the staff was friendly and the hotel shuttle could take us to/from the

property was very clean, the room was super spacious&clean

room service was excellent

there is parking available, which is very convenient

clean, excellent gym and awesome breakfast

it even has an indoor pool

we only stayed overnight so we didn t experience the pool or restaurant, but we would stay here again

salt water pool

room service the cleaning lady was nice and loving

the room service

we ordered room service and receive the most awful food i ve paid for in a long time

there wasn't anywhere to get room service in the night

they have a limited room service menu with some pizzas, chicken burger and salad

there was more than one pack of regular coffee in the room and room service never re-filled our coffee bar and when i asked for coffee at front desk decaf was the

no information in the room if you could order room service

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

when i had room service the food was awesome too

the room service

breakfast location and room service

the room service was supposed to be every 3 days

well for starters - there is no room service. so you have to order out.

room service took 5days to empty our bins and provide fresh towels

the pull out sofa had no bedding, and the toilet didn t flush. no room service either