to call the receptionist to order room service as no one answered the room service number also there wasn t and sockets or usb

we were extremely pleased with room service as well

n a very cold day) no obvious instructions for room service, mirror in room too low for standing, chair at dressing table too light and tips

staff were excellent . food in restaurant was lovely. room service was ok.

in lounge area of suite was tired and marked, areas of room needed more attention to cleaning, room service tray was unclean as were plates and cutlery

excellent food, we had room service each night because covid restrictions made it easier but the standard was really

no room service so no morning tea

this was the best room service experience i have ever had - excellent food and service

location, peace & quiet, staff welcome & service, lovely room, excellent room service

poached eggs were the best i ve had in my life - don t know how they did it we ordered room service too, which was great value for money and brilliant service

restaurant is convenient for breakfast, lunch and dinner , as well as room service

not very clean, room service not great at all

stayed for 2 days but our room was not serviced during the day and when asked we were told the room service staff had finished for the day

room service plates were left outside of rooms and not collected overnight and still lying there

no room service until the second day

had one room service meal, very nice

i didn t have a room service menu

room service was nit available after 8pm the reception staff said

room size food and staff all great. fab room service also very quick

breakfast was really good as was room service

room was quite dark

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

room service every day

quite slow but the young man serving was working on his own, serving non residents as well as room service

room service for the two day stay

no daily room service

room service didn't change the towels as requested when booking in

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

the room service wasn t daily

parking at the hotel

welcoming staff, fantastic breakfast and comfy bed

safe parking ,lovely view of the grounds from my room

breakfast was great, thoroughly enjoyed it not everyone caters for vegetarian breakfast

property is set away in a lovely peaceful location with ample parking

so grand felt spoilt room service was fab

room service was bang on.... and the staff could not do enough for you.

was excellent, pods were lovely and warm and comfortable, really enjoyed using the spa and gym, room service for breakfast was very handy, staff were very friendly and

the room service was excellent

there was a wedding and the kids were playing and adults screaming outside at high night hours not allowing us to rest properly

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

convenience of nearby parking

the bar downstairs was great and the locals really friendly

location was good, free wifi and fresh towels

there's no dedicated parking but we found street parking ok

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

we requested early check in & they were able to oblige

the selection of beers at the bar is very good as well

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we needed

we couldn't contact anyone to let them know that our order of porridge had been missed from our room service breakfast - the lack of in room phone may very well be covid 19 related

from the welcoming check in, the delicious room service dinner, the beautiful garden views of the hotel grounds and magnificent peacock and

with the restrictions room and ensuite fab breakfast was a bit cold but understandable as room service only evening meal was excellent well done great

room service,the breakfast was superb and the garden bistro served delicious food

excellent food, breakfast was superb

the bar was quite small for the event. felt there was always a long line to get served.

1 disabled parking place at bottom of a hill

it lacked atmosphere and the bar wasn t attended well

very nice room and setting. the parking and location were ideal for my work trip.

unique easy parking, immaculately clean

room service would be nice as got there too late for food

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

excellent location the service though out the hotel in the restaurant the bar and room service

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

returning to hotel bar closed and no room service on a saturday night cooked breakfast was in bainmaries with lids on with no room to

as there is nothing really to do in hotel exept the odd pint when we were back also there is no room service would off been nice to have and the house keepers didnt clean properly as i found alot

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service she only looked at my partner and answered my questions to him

no room service or any facilities

big duvet, so no fighting over it at night ;) the room service ladies were very nice and helpful, always smiling

staff was very professional, whether at the front desk, room service, or in the adjacent restaurant

room service excellent good big portions very quick service and delivery

excellent room service as we were shattered from doing 8 days on the nc 500 so just needed food quick which

room service tray could have had a better variety

room service was exceptional, food was lovely, staff couldn't do enough

the staff were very helpful as i was late checking and very tired and had room service .

wifi was also well-connected

my full scottish breakfast was served in the morning which was also very good

the rooms were comfortable and breakfast was great! staff were so lovely.

they did not provide a wifi password and it was not easy to find someone to ask

room service was very fast and the food for both breakfast and dinner was tremendous

room service for breakfast wasn't available

nner and breakfast) was quick, the menu offered an excellent choice and the food

we tried to call for room service and couldn t get through

the reception staff were fantastic. we had room service and the food was great and quick.

short distance to work. excellent room service. staff.

friendly and helpful staff, room service only meals but great value for money and very nice food

great parking

clean and comfortable, food good ,lovely bar relaxing environment, convient for visiting local

were really helpful, room was nice and clean, parking was good, location was good

we paid extra for room service breakfast, huge mistake

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service ever also bathroom was clean

ordered room service) and really top quality

loved the room service , the size of the room, and the layout. nice big bathroom, too.

room service prices a little expensive with 5 delivery on top otherwise nothing

the warm welcome to excellent service / room service too

illiant) food in bar was delicious

looked very plush and inviting on arrival and there was ample parking

good tv and wifi

or maybe a cask dark ale at the bar would be good

fantastic room service

room service was pretty poor

some sort of lunch or daytime room service would be good as there isn t much near by

the hotel said they couldn t offer room service as short staffed

also room service menu advised to dial 0 but no phone in

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

- please note there s a car park to the rear of the hotel as parking at the front is limited

am disabled and can't walk very far they made sure that my room was near the parking bay and had easy access

wifi didnt work

were friendly and food was lovely and the girl behind the bar put the fire on for me she was so

had room service clean and replenish complimentary tea/coffee everyday

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

residents bar and no room service despite the hotel website saying that this was available 24hrs a

i know we may be asking too much but it would have been amazing if we could have got room service

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

woken early by cleaner's and then room service for wrong room.

ordered a panini from room service and the quality of fillings is worth mentioning

room service was quick and food was delicious

very comfortable room. liked the room service for breakfast.

exceptional staff, clean rooms, great restaurant and room service with tasty food

we also ordered room service from the restaurant

ite, room service, staff, etc) was great

place, great bed, great bathroom, very nice food and room service

ways a nice treat at hotels that offer it) and this hit the

room service was excellent

i had a flat screen tv and room service for dinner

the friendly relaxed atmosphere of hotel and bar area

wifi is too slow and not stable.

breakfast plenty of choice and again staff excellent

great location, staff and breakfast

no room service once restaurant shuts

should have micro oven available in room or either at room service

we had room service continental breakfast, more than enough of it!

room service was closing early

room service as advertised, no daily cleaning service

room was good sized, bed was comfy, room service was great

they were keen to sort out room service etc but services weren t needed

no room service

a good selection of food to have in your room and it wasn't room service you had to collect

good location, friendly staff, very clean room and room services

excellent service, good parking, excellent room service.

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

everything was brilliant, room service ideal & delicious

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

i know it can get very busy but reception and room service need to take calls more often as we had to go down to reception to ask everything on