much except that we saw people parking in the car park and walking into town - which is not ideal

limited car park space when brew house busy but no problems parking within walking distance.

room in a great location no noise from the bar below great bar and staff overall it was perfect

whole experience from walking through a bar that was buzzing to the staff and the room - immaculate

rooms and bar were really tip top and stylish

quality of room service food was first rate

was perfect room/room service/breakfast the only thing that stopped me giving highest score was the heat in the

room service a1

restaurant quality food available on room service basis from the hotel

the room service food was absolutely delicious and the staff were super friendly and professional

no compliantly bottles of water in the room, no mini bar, no room service food options ?

i tried to call down for room service, given i was working and didn t want to stop, but no-one answered the phone

seeing as i wasn't well,we had room service, the staff was very helpful

no one on reception, no room service called many times no answer

the breakfast choice and room service was excellent as were the staff.

as a lone traveller, the use of room service was a real benefit to me

nice and loved being able to take hot snack to the room with even the offer to deliver them as room service

kids friendly property

building in rural setting, has ev charging for 4 cars which you can book by ringing hotel

excellent bar service, comfy bed, super breakfast staff and delicious food.

the non dinner reservation and room service breakfast

our request for room service for breakfast was also not made

room service was available if needed

bar area lots of comfortable seating to relax in, location - good access to m-way and to stafford

large parking area

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

very friendly staff. breakfast

clean, restaurant and bar looked nice although after a long day with two young children we chose room service instead which was good, quick and easy

food, especially with 24hr room service

covid secure very clean and comfortable room lovely staff and really efficient room service allowed our lovely pet cat to stay too would definitely

no room service menu

room very noisy refused room service at 8.30pm

room service menu not in room information booklet

you have room service which takes roughly 5 minutes to reach your room

bed and slept like a log great sized rooms and breakfast was more than enough great free car parking always

'okay', but the toiletries provided were mean and inadequate

to dislike really big if i was going to be really picky, a full buffet style breakfast like they do at hoarcross hall would be nice

meal and breakfast which was included was fabulous

nice location, good spa facilities, big room, big bed.

staff were abrupt, no hot drinks before 0830. breakfast lady server rude

excellent food. glad to use room service for no extra cost.

had-room service which was very good, food and service - i was, however, surprised that reception had

is beautiful, the hotel is beautiful, staff are excellent, ordered food through room service, food was fantastic and arrived quickly

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it was excellent

room service for breakfast it was lovely, couldn t fault it or the service

good & clean, the bar was spacious with a couple of nice beers on, the evening meal was all v

the restaurant, lounge and bar area were very pleasant with a good open feeling yet still individual

comfortable beds, clean rooms, huge parking space, professional staff, very good breakfast selection

there was ample parking and easy access

location next to a golf course

food was great room service was prompt

room service and excellent staff

room was clean and comfortable and there was room service and had evening meal brought up to my room

room service staff were excellent

well stocked bar and room service

no room service, keep people out of your room and good one way system

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

i stayed there for 6 days,no room service came to my room

quite dated...bar wasn t open and no room service was available

24 hour room service was not 24

room service was excellent and warm milk was sent for little child with us

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service after hours we received a pizza which i can only describe as chicago town

great location helpful staff comfy night great room service

nice clean hotel, with good room service and atmosphere

we were given discount as our food had arrived late for room service & we had the children one child being one years old

no room service. beds left unmade and cups not cleaned or replaced

room service was good food and reasonably priced, excellent choice too

decent size room; comfy bed; room service; dinner. nice staff

no room service as advertised on their website

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

almost wished i had eaten in the restaurant and

i ordered room service and nothing was too much trouble

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

breakfast lots of options to choice from very tasty room very clean & tidy very nice

as having wifi and tv, didn't get either

wifi doesn't work, password not correct window do not close

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

no wifi password given

the breakfast was excellent also the evening meal. all well presented and enjoyed.

perhaps the bar being open but that would be due to not many guests being there

good wifi and a large

good breakfast and secure parking.

on site parking was good

size room, room service food quality was excellent, warm and friendly staff at reception and breakfast room

room service meal was piping hot and good

room service did not clean cups, used to that at other hotels when stopping more than one night

room service and bar menu were good

00 charge for room service which is very affordable

the lady at reception was brilliant and arranged for late night room service with a sandwich

- i ordered room service

quality of the room service food for the amount it cost

room service food was awful, we did explain our dilemma and they very kindly took it all off the

room service was great

no room service when we got back in around 2am so had to wait for an uber take away to deliver

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

no landlines in the room to call the reception desk and room service was 5 charge

also, there was no second chair, which made eating after ordering room service difficult

big comfy beds and room service is nice

restaurant was very good, room service prompt and food still hot.

room service dinner & breakfast were fabulous and the staff were helpful

room service fine

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

across the road and many other choices for food depending on what you fancy, despite all this room service is amazing

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

no room service no wi fi no hot breakfast menu reception very un helpfull

no room service was hard with having a baby that slept at 7pm

no room service

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

there is no room service available and the telephone in the room had speed dial numbers which did not work, the

bad points - no room service you have to collect defeats the purpose of room service

no room service although the reception did say they would bring to the room as i have walking

there is no food or room service sold after 9pm

no room service but you could order at the bar and take back to the room

of convenient on site parking, also good bar and restaurant

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

very efficient, room service due to covid-19 was excellent

the room service phone in our room didn't work so we popped downstairs to let them know and they said

no 24 hour room service . sandwiches available instead.

for money, good rooms, great views, good food, good room service, seamless check in and check out, polite and helpful staff

had room service in the evening and the food was very good, the service was quick and efficient and the

you got a choice of room service

i would have preferred breakfast as room service being a solo traveller

the food was delicious & the staff were very accommodating re: room service & dietary requirements

the rooms, interior and the room service was amazing

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

only nit picking if anything modern families reliance on good wifi

the kids loved the breakfast room

good, but most of all the staff on our stay where fantastic friendly welcoming great with the kids liked it so much we have booked already our stay again thanks again

breakfeast was ample and very tasty, the room in which it was served was a wonder to the kids

helpful staff and plenty car parking

free parking too

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

i didn t use the wifi so can t

quirky small hotel with little bar, good parking and a lovely hostess

the music from the bar that was below our room was quite loud, but did stop at 11pm

very prompt with room service,very nice staff,lovely hotel nice grounds.

otherwise, one may end up having to do with room service once the restaurant closes at 9

an early breakfast and thought we'd have to order continental room service on top

no response from reception for room service or assistance

room service charges were eye watering

room service didn't clean room's only put clean towels in their was a large piece of food on the

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

had all our meals as room service and it was excellent

room service poor never cleaned once in 6 days

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

40pm bring told they were too busy and we couldn t order food or even room service

the room service meals were delicious too

he was also very helpful when we used room service

being charged for a dinner when i only had pate room service

breakfadt cold on delivery of room service no toast. limited evening menu that was repetitive

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

room service tried to unlock the door whilst me and my partner were in bed, which was such an

a shame there is no option for room service being brought to your room

they charge for room service on top of the food.

had a pizza late on the sunday night from the room service menu was lovely

no room service

from room service was gorgeous

40am, the breakfast room service

also the staff at breakfast were

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

needs to be a curtain on the back door to stop anybody looking into the kitchen and lounge through the plain glass

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and entertainment departments

like hotal becoz they have apatment feel like home my kids very happy evething is very nice clean

house so excellent size, close to the hotel but fair away enough to not be noisy at all and the kids loved playing in the front garden/paved area

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

room windows could be opened for fresh air and daily room service

the whole place is beautifully maintained, cosy in the bar area with a huge open fire, and lovely in the dining room

plenty of parking

quiet location. lovely staff. delicious food. very clean, comfortable room. easy parking.

the restaurant not surprisingly seemed to attract diners from miles around and the bar was pretty busy too

fantastic as always very good with our dog room service exceptional such friendly staff

advertised 24 hour room service, but told us that it wasn't available because v fest was on

the room service food was amazing

selection of drinks on the room service menu - nit picking here though, we loved everything

were exceedingly polite and helpful at reception, in the restaurant and during room service

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

pleasant staff, central location, the soup and room service

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

the food, we wanted an early night so got room service for dinner and food was bland

room service was a nice touch

had a fantasic time here all staff was friendly even the room service was really good

location/surroundings were spectacular. staff were friendly. room service menu was good.

the spa facilities, the pretty location, comfortable and quiet

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

i didn't try the pool/spa facilities but it they looked good

i liked the bar which was lively and reasonably priced

the four fliytes of stairs to the room after being in the bar at night.

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

the bar is traditional and and loved the atmosphere

the place was clean and welcoming and a lovely bar to have a drink

wifi was pants

it was very drafty in the bar because of very poor weather

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful and uncluttered and everything you could want in the room is in it's right place

breakfast was also good

bar staff very friendly and knowledgeable about drinks etc