room service was pricey and the quality not the best but the local takeaway are a few minute walk

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

there was no information sheets in the room around room service and all the usual stuff

room service did not clean cups, used to that at other hotels when stopping more than one night

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

he was also very helpful when we used room service

was quite noisy. room service was extremely slow.

i felt it was over priced and should have been under 10 and the coffee was poor room service light snacks was excellent, delicious chicken

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

being charged for a dinner when i only had pate room service

were exceedingly polite and helpful at reception, in the restaurant and during room service

we had room service dinner this time, food was great, arrived hot and was delicious

fantastic as always very good with our dog room service exceptional such friendly staff

at last, a hotel with a chef who prepares fresh meals for room service. well done.

selection of drinks on the room service menu - nit picking here though, we loved everything

no room service but you could order at the bar and take back to the room

there is no food or room service sold after 9pm

no room service, rooms are getting old, beds uncomfortable, shower curtain old fashioned

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

bad points - no room service you have to collect defeats the purpose of room service

no room service

no room service was hard with having a baby that slept at 7pm

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

no room service no wi fi no hot breakfast menu reception very un helpfull

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

room service fine

also, we had room service which was excellent and the waiter was impeccably turned out and courteous

everything location room service helpfulness everything

room service was great, i had pizza and chips was lovely.

room service dinner & breakfast were fabulous and the staff were helpful

no biscuits in room or room service offered

big comfy beds and room service is nice

no room service when we got back in around 2am so had to wait for an uber take away to deliver

had to wait for room service as they were very busy

tasted almost like a sponge cake, disappointed, with a pint of ale, the bill was 37 including room service of 5, i did expect a better quality meal

could not fault anything location was excellent bar staff were extremely friendly and helpful can't wait to go

the time we stepped through the door of the tontine we were made to feel very welcome, the bar food was excellent and good value for money, a full english breakfast was offered, this was

the place was clean and welcoming and a lovely bar to have a drink

i liked the bar which was lively and reasonably priced

the four fliytes of stairs to the room after being in the bar at night.

good selection at breakfast and supper yummy and excellent value

our room was out of range for the free wifi. we had to use the cloud instead.

better wifi reception throughout the property

the evening meal was worthy of a michelin star, and the breakfast was very good too

the lady sorting rooms out was lovely and was just as friendly at breakfast the next morning

room service as there was a function on and wanted some peace, was delivered promptly given how

receptionist when we checked was friendly and efficient and room service was quick

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they then added a charge

she showed me a menu for the evening, i said if there wasn't anything i liked on it, i will have room service, she said it's the same menu and the kitchen only does what's on the menu

no room service - but this was down to covid restrictions - not the fault of the hotel.

location/surroundings were spectacular. staff were friendly. room service menu was good.

had a fantasic time here all staff was friendly even the room service was really good

the spa facilities, the pretty location, comfortable and quiet

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

the spa was basic but really great added value

excellent breakfast

great location, excellent breakfast, and extremely helpful staff.

lack of parking at times

real fire in bar would of been nice and duvets insted of blankets

breakfast was fantastic and very allergen

room windows could be opened for fresh air and daily room service

peaceful and quiet area very comfy beds super staff in all areas plenty of parking a great base to visit family, play golf and walk up the wrekin breakfast was excellent a

bar had excellent range of draught beer

very nice hotel, superb staff, and well equipped bar and reastaurant. we ll come back!

the restaurant not surprisingly seemed to attract diners from miles around and the bar was pretty busy too

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

i ordered room service and nothing was too much trouble

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

almost wished i had eaten in the restaurant and

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

the tv was tiny and wifi kept dropping signal every few seconds

room service didn't clean room's only put clean towels in their was a large piece of food on the

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

had all our meals as room service and it was excellent

room service poor never cleaned once in 6 days

there was also plenty of free parking, which was a big bonus

i didn t use the wifi so can t

spa bath was lovely to relax in at the end of the day

warm and helpful welcome, comfortable room, and the breakfast basket was an unexpected

breakfast cooked to order and for the evening meal there was a good menu choice

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

the girl serving at the bar was lovely and greeted us with a smile as we walked in

a place to stay for the technology

helpful and made very welcome i love this place , food all home made at a very reasonable price bar friendly always feel comfortable will be back very

we had our evening meal and breakfast here and both were delicious

ample parking at back of premises

room service breakfast was excellent. arrived on time and delivered with a smile,

check in, large room with comfortable bed, room service was good with a good menu, ideally located for my work meeting and a quiet

charged for room service delivery

suite was excellent with good room service

great room service, very helpful staff, great breakfasts

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

very good breakfast hotel very clean and staff friendly and very helpful

great central location,on site car parking,clean room..staff absolutely brilliant

gorgeous breakfast

breakfast was delicious and they even offered room service for a small fee

there was ample, safe parking and the main access gates were always locked at night

breakfast was delicious ud83dude0b staff were all so lovely and helpful

was close to where i needed to be, the staff were very nice, the food was lovely, car parking.

super friendly and efficient staff very comfy bed no husband or kids present.

didn t require the room service in the end, however there was nothing in the room that showed how/where to order it if

was amazing, staff were great and the food we ordered through room service was

room service need more care about breakfast order.

ordered room service - food was cold when it arrived

i liked the fact you can have room service.

would have loved to have been able to order room service from our room

perhaps even a reduced late bar menu or room service

the staff and room service are excellent and they just want to help in any way they can.

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

breakfast was great and the restaurant outstanding

i wish i d had time for the spa, room service is excellent, we are fussy and this is the very best for a while in a long line of

room service was worth every penny

also room service stops at 11pm with last orders earlier

ro pay goading deposit that i was only made aware of on arrival for the room and also to book room

comfortable rooms excellent room service

had-room service which was very good, food and service - i was, however, surprised that reception had

room service excellent as well

room service for breakfast it was lovely, couldn t fault it or the service

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it was excellent

excellent food. glad to use room service for no extra cost.

stayed 3 nights no room service/cleaning

they helped me with my luggage to my room and arranged room service , which was equally impressive

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

great place close to town easy to find breakfast was exceptional. car parking was a bonus

no mention of free wifi,i should have asked.

lovely staff great breakfast clean room comfy bed

the only problem was wifi couldn't get it in room only in lounge.

loved the bar area and the olde world feel

no room service and no way of contacting reception - had to ring the outside number on my mobile phone

toilet flush,tv reception poor, room service took ages to answer and 3

safety measures were put in place with ample hand sanitizer and room service for breakfast

decent breakfast and efficient room service

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they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

had room service~ light meal was well presented and tastiy with much more on plate than expected

had to ring externally on mobile phone for this, as room service phone out of order

also no lead on phone so couldn t use phone to order room service

superb location is perfect breakfast is superior early check in for a reasonable fee

smell is horrible like very old closed toom for ages have to ask for room service twice

you are a hotel, you offer room service every day, not on demand

also no bar food , room service, housekeeping

bed very comfy. quiet room. fan provided. very good daily room service. helpful staff

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

i chose to get room service and the food was awful, chicken like old boots with a tiny wilted salad, very far away

nowhere to get a late night snack. room service finished at 11.

room service wasnt the easiest to navigate on the

clean, friendly, helpful staff. quiet room, timely with room service. overall good stay.

finally, room service was prompt, good value for money