as there is nothing really to do in hotel exept the odd pint when we were back also there is no room service would off been nice to have and the house keepers didnt clean properly as i found alot

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service she only looked at my partner and answered my questions to him

and bar staff are always on the go with a smile and i can't believe the turn around the room service staff have to do

no room service or any facilities

two staff sitting in the bar area chatting late at night - refused to open the bar, then refused room service

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

excellent location the service though out the hotel in the restaurant the bar and room service

room service would be nice as got there too late for food

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

great bar to chill

the parking is big and easy to find

parking enormous car park

it lacked atmosphere and the bar wasn t attended well

the bar was quite small for the event. felt there was always a long line to get served.

we tried to call for room service and couldn t get through

could have had a better choice on room service menu.

room service was very fast and the food for both breakfast and dinner was tremendous

comfy bed decent room service

room service

room service was exceptional, food was lovely, staff couldn't do enough

room service excellent good big portions very quick service and delivery

nothing i didn't like really but if there was anything at all it was that there wasn't a daily room service from housekeeping but of course due to covid that's why but i do have to say nothing

the service from staff was exceptional from reception, to breakfast room to room service.

excellent room service as we were shattered from doing 8 days on the nc 500 so just needed food quick which

friendly and helpful staff, room service only meals but great value for money and very nice food

short distance to work. excellent room service. staff.

the breakfast and bar staff were lovely, and the eton mess was to die for

breakfasts bar food

fault this hotel, friendly staff, bar food excellent

bed and pillows lovely pool, spa and gym breakfast and dinner were very good, along with dining room

room service dinner. the pool!

the food was amazing

room, 2am room service, excellent breakfast

we paid extra for room service breakfast, huge mistake

the staff were very helpful as i was late checking and very tired and had room service .

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

a lot of noise at evening time due to rooms being located over bar area and main road.

of feee parking

i will be back bar staff ask really friendly as well which helps a lot see you all

room service for the two day stay

50 extra for room service so had that every morning comfortable bed and nice

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

no room service. free wifi only in public areas.

excellent english breakfast.great room service.

was impressed by the quality of the room service and location, would definitely recommend this to anyone looking for accommodation in

room was quite dark

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

room size food and staff all great. fab room service also very quick

room service was also fabulous

room service was nit available after 8pm the reception staff said

they even had room service, which is helpful

a minor issue but we didn't have a 'do not disturb' sign in our room or a room service menu

m not

parking at the hotel

parking was easy right in front of the hotel booking was easy

a fabulous stay and outstanding breakfast and food

position for my visit plenty parking nice welcome from the staff

the room service was excellent

was excellent, pods were lovely and warm and comfortable, really enjoyed using the spa and gym, room service for breakfast was very handy, staff were very friendly and

so grand felt spoilt room service was fab

room service was bang on.... and the staff could not do enough for you.

environment, spa facilities, food, bed, parking, staff : all great.

stayed for 2 days but our room was not serviced during the day and when asked we were told the room service staff had finished for the day

4

room service plates were left outside of rooms and not collected overnight and still lying there

staff were great. room service was spot on. food was delicious!

asked the girl at the bar if room service was on all night she said

clean, comfortable and friendly good value for money, free parking wad a bonus, would stay again

bar was great for the football and the staff and clientelle in bar were very accommodating

hotel perfect staff wonderfull done everything we asked for in booking so accomadating bar staff lovely felt like this was my local at home people so nice and welcoming i really didnt

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very cheap and you have nice staff you can speak to we will definitely come back here if we

it was easy to find and there was plenty of street parking outside

to call for room service and found the phone line plug was out from connection , i went down to reception and

size , great bed

no room service during my stay

the staff were very helpfull and friendly including the room service ladies

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

small variety of meals on room service

i had room service and the food was absolutely delicious, quick and still very much hot, unlike other

we ordered room service our order was wrong and it was sorted instantly

the room service could have more choice.

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

room service was quick and food was delicious

exceptional staff, clean rooms, great restaurant and room service with tasty food

very comfortable room. liked the room service for breakfast.

woken early by cleaner's and then room service for wrong room.

ordered a panini from room service and the quality of fillings is worth mentioning

the warm welcome to excellent service / room service too

free wifi

good tv and wifi

was an excellent hotel: the room was large with sofas and there was a spa bath with television

spa bath is good

room service menu not in the room

room service would have been an added bonus

we changed our breakfast to room service and it was amazing

room service was poor, ordered a pizza and drink it was delivered in a pizza box without napkins,

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant or bar area

we were extremely pleased with room service as well

staff were excellent . food in restaurant was lovely. room service was ok.

in lounge area of suite was tired and marked, areas of room needed more attention to cleaning, room service tray was unclean as were plates and cutlery

room service options were unhealthy

who order room service leave the trays outside their door on the corridor

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

the beer garden and the inside of the bar were really welcoming

quirky old building with lovely bar and restaurant. lovely bedrooms.

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we needed

we didnt have any kids with us but there were lots of board games and books in the bar area

i wanted room service was told no room service but one of my traveling friends got room service

room service hardly had any of the stuff on the menu, ordered a ham sandwich the ham was like the

room service only available till 9pm

room service was done, when clearly not asked

i had room service and it was very prompt and i was well catered for

room service menu so couldn t stick to my veganuary pledge and eat vegan

24 hour room service - food fresh and delicious

was good and the food served in the hotel is great also

always good comfortable clean usually have room service meal at night which is very good but restaurant is good anyway breakfast has lots of

lovely room great view of lake ,used room service was excellent

room service was available but there was a 3

room service was excellent, staff friendly and helpful

staff were great, room service for dinner and the decor was really on the mark

breakfast ordered by room service

the bathroom was well stocked with toiletries and the room service was fast with hot delicious food

either restaurant or room service

no room service

room service due to staff sicknrss

shortages meant not a favourable option for room service

be good if they did room service

this was the best room service experience i have ever had - excellent food and service

no room service so no morning tea

food good and excellent room service

information about room service, no kettle, squeaky cold tap and wardrobe doors

location, peace & quiet, staff welcome & service, lovely room, excellent room service

paid for breakfast but 10am was too late, to have it

very close to everything staff lovely plus late check out

the breakfast served in the bistro attached to the hotel was delicious and so much choice

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

asked if we could have room service & was told no

the phone in the room was dead so i was unable to contact room service in this way

room service

room service was good

location and restuarant. room service available.comfy bed. room was heated.