like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

room service was great dinner was outstanding! room was clean

breakfast was scrumptious room service

though on this occasion i had room service both nights, the food is still spot on, freshly cooked, and you get plenty of it)

ordered room service but they forgot the bread

either restaurant or room service

be good if they did room service

no room service

room service due to staff sicknrss

shortages meant not a favourable option for room service

was awful, short staffed, misinformation around breakfast service and room service

asked if we could have room service & was told no

the phone in the room was dead so i was unable to contact room service in this way

room service

location and restuarant. room service available.comfy bed. room was heated.

i ordered room service in the evening and all the food was perfect

we changed our breakfast to room service and it was amazing

room service was poor, ordered a pizza and drink it was delivered in a pizza box without napkins,

arrived later at night and there was still room service available however it was only sandwiches

get information on breakfast times, no information or room service, no information on pool/ spa opening and closing times

staff were great, room service for dinner and the decor was really on the mark

order room service chips. quiet steep at 7+ for a handful of them with a dip

free room service for breakfast definite bonus

breakfast ordered by room service

room service was available but there was a 3

o extra cleaning for covid) our room also didn t have a hairdryer or phone for room service

all food including room service was of a very good standard and i will definitely stay here again

in 10 minutes

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

central location,room service,nice and clean and comfortable

ordered room service next night and was charged 3

room service is awful

mins) and was lovely and reasonably priced

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

breakfast, had room service for an evening meal with no surcharge, excellent

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

very accommodating of late check out request

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

i had room service and the food was absolutely delicious, quick and still very much hot, unlike other

room service fast and efficient food was excellent... staff were very nice

room was tastefully decorated and comfortable. excellent shower and also quick room service.

the room service could have more choice.

the room service was prompt and staff were helpful and very polite

staff excellent service in restaurant from gary. room service from girls was awesome.

staff very helpful used room service good food especially the haddock reasonable prices.

room service menu limited for children

no room service

room service available

ordered room service and it didn't happen

room service was very quick and served hot too

stains on the bedroom carpet ! no answer when called reception or room service !

room service was on the expensive side.

room service could be improved

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

was great, room service and some staff very helpful

great room

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

room service was efficient and quick - nothing was too much trouble

we ordered room service, we really enjoyed that

to get room service for sandwiches told no

lift for disabled guests, room size, room service efficient, breakfast

one issue is it states 24 hr room service but kitchen shuts at 9pm

room service menu is exceptional

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

room service was quick and food was delicious

exceptional staff, clean rooms, great restaurant and room service with tasty food

ordered a panini from room service and the quality of fillings is worth mentioning

the staff were very friendly and the the room service was amazing.

wish they had room service for food

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was great too

the room service and theme was brilliant

room service gadget didnt work

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service food from restaurant hazel was also amazing (+)everything is new, great restaurant for dinner, room service (+) room service available until 10pm (+)didn't have breakfast but i did order room service which was really good (+)rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options (-)restaurant menu was limited. no one answered the phone for room service. (+) room service available also which we didn't use (-)room service was a bit slow and the tv does not have netflix or any form really to watch movies (+) the room service was great (+)room service was fast and food was delicious! room toiletries were excellent

i would have loved to have more equipment in the gym.

30 there would be a 25 early check in charge even though the room was ready

we arrived early and the reception staff found us 3 rooms together for an early check

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

centrally located, nice clean room, very friendly staff, all sorts of services like breakfast and room service

bath in the room, room service was quick, quiet. bed comfortable..

bit expensive

restaurant was closed on sunday and we had planned to eat in the restaurant or get room service as we were very tired

ran out of food for the 24hr room service.

beds were very comfortable. 24/7 room service/ bar/restaurant. great location. pleasant staff.

room service would be a great addition for when you arrive late and just want to climb into your

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

no room service

order to room service, location, everything very high quality

we got late night room service and enjoyed it with a view

more menu options for room service

we really enjoyed our stay here and got room service

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

and would be fabulous if room service and bar food included a range of salad-based dishes

breakfast was beautiful and room service was great

room service menu was a bit limited for simple meals

the room service menu is lacking and limited and that's a pity.

room service in the evening on day two was prompt and the food was again delicious and brought by a

the room service was amazing, we went out to our concert and put that we wanted room service just

no phones in room, so you have to go downstairs to restaurant order room service

room and bathroom were good,bed comfortable daily room service good

no menu in rooms incase you wanted to order room service

no room service available through the week

fast room service

the quickness of room service

excellent room service meal

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was stopped due to issues from people which i completely understand but slightly

room service was very good

ich we got sorted) absolutely nothing it was an amazing

to order room service but either the phone didn t work or there was no answer

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

breakfast and bar was lovely

had car-parking

breakfast and bar was lovely

no room service, very cramped shower cubicle, slow check in.

location, room service daily

great reception and room service, also there's a bar inside the hotel.

location, cleaningness, late check out friendly staff

late check out

room service breakfast for 9 to 9

breakfast room service again excellent

food for room service was particularly good, room was lovely and decor tasteful

great room service

also ordered room service which was lovely

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

room service ran out of pizza

room service not delivered to my room first time, apparently delivered to the room next door

room service excellent

cleanliness of the room and room service was excellent.

room service was closing early

room service as advertised, no daily cleaning service

should have micro oven available in room or either at room service

expensive room service with limited choice they had a better selection last year

they need a better room service menu

they were keen to sort out room service etc but services weren t needed

room service at night, i got late from work and there was nothing to eat

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

room was good sized, bed was comfy, room service was great

good location, friendly staff, very clean room and room services

room service breakfast arrived a little cold & toast which was on the side stone cold only let down

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and the food was delicious

and the room was well equipped and room service prompt with all our requirements that day

accommodation, hotel exceeded expectations, room service was amazing also

no in room mini fridge to keep our drinks cool and no room service

we were staying for three nights we would have hoped our room would have been restocked but the room service forgot to top up the drinking water, toilet roll, tea bags, hand soap and bath mat

room service, no restaurant no bed and breakfast

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

no room service or evening restaurant, however, lots of restaurants around the hotel.

room service was mentioned in the room but on requesting it was told it was not available very

would've liked room service but was able to order food in the bar and take upstairs with us.

and although due to the restrictions we couldn't access all the facilities the option of the room service was superb , the breakfast was good and the location is excellent , george square to

also liked the voucher of a free drink for not using room service

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

i had a flat screen tv and room service for dinner

better wifi

fergus was able to connect my devices to the wifi

breakfast excellent

again, the bar staff were attentive, friendly, and professional

quite a small room service menu, however the food was lovely.

lovely suite, great decor, art, cleaning crew, room service was wonderful

only did breakfast on one day, room service, worked perfectly

entertainment for new year also had to order just eat to have food are they were to busy for room

room service was outstanding

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

the staff from receptionist to room service were very welcoming and polite

scount given and food was very good

room service menu could have a bit more choice

the room service was sooooo yummy

excellent service, good parking, excellent room service.

that when we got up to our room there were dirty plates and glasses from the previous occupants room service

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

i also enjoyed the pool and room service

welcoming friendly staff. great location. big rooms. room service was lovely.

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

pizza from room service was awful!

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

i had room service once during my stay which was fantastic

room service very pricey for what we ordered.

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

we were also given another free drink because we chose eco room service

room service and the fact you don't have to walk past the reception desk when you're back from a 2

the food in the restaurant and room service were delicious

in the morning was a charge for food and drink for room service

more options on the room service menu xx

room service is quite expensive, however remember it's a premium hotel that provides premium

far as room service goes)

very friendly staff, gorgeous rooms, amazing food and room service is brilliant

all staff were very friendly, opted for room service rather than restaurant as i didn t feel comfortable sitting in the restaurant and it

good prices compared to other hotels in the city, and although we did not partake, the option for room service around the clock was a great option

hand gels in lifts, one way systems and room service for less contact

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

decent room service menu

do enough for you very polite it was a pleasure being here and i like the fact you can get room service and the fact you can contact through whatsapp

food was amazing room service staff where

was a wonderful touch on the room service cards, could get light or deep clean

air con or room service

room was perfect for my needs, i loved the shower with the overhead showerhead, and they had room service which was perfect and so good

some room service trays left at our door when we checked into the room

seemed disinterested and unfriendly asked for room service which an hour later hadn t arrived called room service to be told that one member of

room service was quick

staff and room service we had a very hygienic room and it was nice and clean

breakfast was lovely and also room service came up within 15 min

room service and facilities.

the room was very clean and we'll equipped. we used room service which was excellent.

room service could have been cheaper.

we really enjoyed the food when we ordered room service twice

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

unable to order food apart from room service cold sandwiches.

very good breakfast, despite lockdown. room service was excellent.

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

room service also available which incurred no extra charges

constant noise outside the room the room service ended too early