good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

staff where brilliant, the gentleman who worked it the bar was lovely and very attentive!

location, cleanliness, decor, lots of parking spaces, staff

excellent, loads of parking spaces. beautiful place. great food and a1 staff

breakfast was room service n not red hot

was amazing loved the touch of getting room service

breakfast was served in bedroom

you can have room service if you wish but we enjoyed having it in the breakfast room

om service our choice) delicious and set us up for the day ahead and plenty of choice, loved the

we were asked if we want any room service, newspapers or a wake up call

as i travelled alone an option for room service for meals would have been nice.

50 room service charge for a large tonic water was

acomodation of dietary requirements and the room service

didn’t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and

code provided did not work), pool area very busy - towels reserving

from room service to waiters who promptly served us with exceptionally well prepared food throughout

7.50 charge for room service to over priced

there was 24 room service on select items like pizza

lovely room,bed was really comfy and room service was on point .

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

i was a little unwell, so if there was room service, which would've been helpful, i couldn't see it

the dining room service was very slow

couldn't find any staff in the early evening, as we were going to order a room service meal

the impression the use of the spa was included but that s an extra 15pp, for up to 2 hours, room service has a service charge of 5 per

room service was 10/10 food was hot and cooked really well

the room service food was excellent

the food in hotel and room service was excellent and very quick

was a room service option but no way to actually order this apart from go to reception

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

room was small and the bathroom very chilly; tiny tvs in rooms; bar closed before 11

the bar was super, and the locals were friendly

parking in front of the accommodation

you get the warmth and hospitality of a great b&b with the bonus of a fully stocked bar and excellent restaurant

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

room service was exceptionally quick and the food provided was flawless

rooms spotless and staff helpful. room service available

room service prompt and food was 10/10

friendly staff. nice and quick room service

room service - hotel was short in numbers on room services staff, therefore damp towels, toilet

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service which was great

ordered room service but found a hair in my burger

great room service breakfast and excellent restaurant

our bedroom was exceptional and we were given privacy and benefited from efficient room service

we also ordered room service and i wasnt overly impressed with the food

were unable to book breakfast in the restaurant but were offered the chance to have room service

erratic room service

do offer room service and the rooms are clean

soon as i arrived i was impressed, there was plenty of parking

parking available on site but area has a tight access for a bigger vehicle

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

will be back again but please bring back phones and room service

i ordered room service and the burger was not cooked in the middle infact it was completely raw unfortunately

great room service breakfast. staff were fantastic. room was well equipped and very clean.

great room! great staff. room service was great :)

d just one pack of two biscuits each day)

service could have been better found room door had been left on the latch by room

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

lovely bathroom with large shower. comfortable bed. tea & coffee facilities and room service

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

central to durham and great room service

room service was a tad slow

tried to do as asked with the towels so that they weren t replaced but room service replaced them

the room service was expensive

the lady taking orders for room service was lovely excellent service

helpfull staff polite room service girls facilities pool jacuzzi sauna fabulous we usually go to york but we decided on

the english breakfast was the best we have ever had which was delivered via room service exactly on time and piping hot

the fact that they also have a very good room service menu is definitely a plus

we like to have room service for breakfast it beats getting up and going down, stairs in the morning you can relax

room service lovely. the desserts that we had brought was exceptional

ssibly due to opting for room service) and the shower was tricky to work either running very hot or very cold

i'm sure they would have given me room service

there s not enough milk for overnight drinks and room service is 5 to get drinks to

room service was given as we were too tired after our drive to dine in the restaurant and both the

the telephone didn t plug in as the socket seemed to be broken so couldn t order room service so we ordered from reception instead

cooked breakfast was very tasty and there were plenty of alternatives if you so wished

the bar staff exceptional

they provided a travel cot on request and gave her her own breakfast with appropriate plate and cutlery

t.v. wasn't fully functional. hot water tap dismal. parking.

only on street parking, but it wasn't a problem.

information given on check in ie breakfast, wifi, covid 19

no phone in the room. no immediate access to wifi. no booklet explaining anything.

was lovley and comfortable, kids loved it

the wifi signal not very strong, cold bathroom

to ask for wifi code, tv didn't work, one ceiling light didn't work and the light over the mirror in the

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

no printed information in the rooms regarding wifi, meal times, menus, house rules etc

easy to find and excellent car parking

the breakfast menu is extensive

d good value) food in the restaurant, nice cooked breakfast

the room service options after 10pm

we enjoyed the asian food room service and the breakfast was fantastic too

of an issue with an account not being set up for our room so the room service order had to go on another room which caused a bit confusion but other than that

room service, me and my partner were getting changed n they knocked on the door n just walked in,

room service was very fast and the food was impeccable will defiantly be staying there

we were happy with everything else including the room service which was efficient

i did sleep well which was good and the room service food was good

room service was tasty and timely

ich is early for a restaurant) including room service

30 pm

ordered room service as we were tired and it was great

a brilliant room service menu, which is a welcome after a hard day

room service was superb.

bed was comfy breakfast was plentiful room service was good

room service

more menu choice for room service please.

the converted stables although there was used room service food left on the window ledge outside our door - not good

location - you need a car to get here; bar food available to 10pm; room service with hot food at reasonable price for room service; hot buffet breakfast

little in the way of choice left to order for room service after 11pm

room service breakfast was a big bonus and room was big enough to enjoy it at our table by the

food excellent considering the conditions , all room service for public safety.

breakfast was excellent value and we even had room service from the thai restaurant which was brilliant

i loved the thai food and been able to take as room service. also very good value for money.

son not a great sleep shower was hard to control speed and temperature would be great to have room service for

on-site restaurant has great food, and fairly speedy room service delivery

wifi was weak. however we had a different room last time and it was better.

was a lovely, clean hotel with a bar and restaurant

just the weather lol.....wifi little slow or none existent ..... think down to weather.

very comfortable room, lovely bar and restaurant.

plenty of onsite parking

very friendly welcome and beautiful room. good parking. lovely view

was spotless, and just so easy with check in and parking

spent an enjoyable evening in the bar with owners and other guests

our room was on the front and had a sea view

car parking was off road within the grounds of the hotel

room service menu was very limited so we had to go out

the staff were more than helpful and room service was delivered twice in great time

we tried to order room service, it didn't seem to be available

room service such as turn down service luxurious

the room service burger wasn t exactly a 5 star type burger

i had researched first and checked to see that room service was available so that i could order food when i arrived but apparently it stops at 9pm

good quality bar food

we did ask for another room but was told they were fully booked, we also asked for room service but was told they wouldn t have time as they were busy with a wedding

clean, comfortable easy parking, good food at room service.

no lift for heavy suitcase, room service menu limited and breakfast person was unwelcoming and very abrupt did not offer me

the breakfast was good it was nice to have room service. the outdoor area was lovely.

really enjoyed my stay, got room service, used hot tub and felt nice & relaxed after my stay

room service was excellent, the bus was quirky we loved it we were attending my best friends

staff very friendly and courteous, breakfast first class, comfortable bed and upgraded room much appreciated

really excellent full english breakfast got the day off to a flying start good quality ingredients and plenty of it

lovely hotel, large grassed area for the dogs to run. offered room service, food was lovely.

how i wish i tried room service out but that s my fault

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

was really clean, staff were lovely and very helpful, room service was really good and was impressed with the quality of the

dinner and room service meals seemed expensive.we ate out .

wifi was hassle free and they had usb charging ports

the staff were amazing and friendly and the breakfast was fab

great breakfast and really friendly staff.

really good value and mega breakfast

breakfast was lovely

staff from reception, restaurant, room service to the gardeners just can t make you feel anymore welcome

no room service

room service and the food was fantastic, really enjoyed it

there's no room service, no dining area in the actual hotel

the room service and reception staff were particularly friendly and helpful

the hotels extractor ventilation system and it was noisy till late ant night and early morning room service ordered for breakfast but the poached eggs were hard boiled and bread

requested whether room service would be available, she looked for chef but couldn t find him, then said she would

my breakfast one morning

2nd phone didn t work so had to go down to reception to order room service or if something wrong

om service) was 20 minutes late, and cold on arrival with burnt toast

well stocked cutlery and crockery and room service provided every day with coffee/ tea and biscuits replenished each day

private parking available close by and good locatiin in the town centre

friendly staff, lovely breakfast

room was beyond expectations as it was an apartment , so lounge /kitchen area was an added bonus

messed up in the kitchen with our food order