owners was a gem ,a lovely french man went a step beyond when we asked for room service during a busy pre-booked event

having mobility problems the stairs are difficult. parking can be an issue.

as per other reviews the rooms are noisy until the bar closes. gi to the bar:)

were told that the room was above the bar and we could expect noise until midnight, which we didn't mind, however on our first night

atmosphere excellent in the bar & foid in the restaurant amazing

we stayed in camper van in main car park which you pay for 24hrs

breakfast was exceptional as were the staff.

couldn t get wifi and signal was terrible for phone

we found a spot in the pay and display carpark and had no issues with parking

the staff took our order at the bar and then took us to our room, our drinks were waiting for us at the bar when we came down

the bar was closed, i couldn't even get some ice or a soft drink

great breakfast and really friendly staff.

the staff were amazing and friendly and the breakfast was fab

nothing to dislike,room very clean and breakfast was amazing

good parking

well stocked cutlery and crockery and room service provided every day with coffee/ tea and biscuits replenished each day

private parking available close by and good locatiin in the town centre

it was very hot in the rooms and i wasn't aware of the wifi

kitchen was fantastic

lovely bar and restaurant the food and cocktails were amazing

the hotels extractor ventilation system and it was noisy till late ant night and early morning room service ordered for breakfast but the poached eggs were hard boiled and bread

no room service

my breakfast one morning

would be good to have the food open for longer in the evening or an option for room service

were extremely accommodating and especially with organising room service for dinner and breakfast which is rare nowadays

room service restrant shut at 20:30 we paid extra for a better room but was joined by two doors

the room service food was

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

no keys left for male lockers unable to get room service for evening meal unless it was ordered at a designated time of 7

the impression the use of the spa was included but that s an extra 15pp, for up to 2 hours, room service has a service charge of 5 per

had lost their wifi and you can imagine it takes them a few days to fix it

wifi is a bit slow

ample parking space i will be back

helpful staff good restaurant and outstanding breakfast convenient location by a68 ample parking

the homely, well laid out bar served some of the best local ales

even sorted room service out when they were extremely busy definitely recommend if you want a great night

i m disappointed with room service situation

room service great

hotel advertise room service however, this finishes at the same time as the restaurant service so i'm not sure they

would have been helpful to be told what time food service ended which included room service.

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

that i could bring my dog in the room as well as the bar area

location was smashing, provision for parking being secure overnight, easy to pop into bishop auckland and we also used the bus which

parking is exceptional

wifi didnt reach the room

-on myself and my husband returned to the room on the evening st 11:30, we rang room service and was met with a very direct message that they couldnt provide the service, before i

there s not enough milk for overnight drinks and room service is 5 to get drinks to

room service was given as we were too tired after our drive to dine in the restaurant and both the

we had room service for breakfast and it was hot, and beautifully presented

i'm sure they would have given me room service

for the fleece hotel guests a nearby bar plays loud music outside until closing time which could put guests off a possible return visit

wifi was a bit patchy in our room, endeavour. could be its location

nice quiet bar area and attached restaurant

very friendly and helpful staff, large spacious rooms, comfortable beds, good sized tv, free wifi, amazing shower

have liked the bar and restaurant to be open during our stay but understand the reason it

my husband had room service and that was very well done, the panini was

room service didn t answer in the morning so had to go down for coffee

so i had to go down and queue for room service

rry of the day) i

we used room service and the food quality was excellent

breakfast superb but coffee not great

breakfast was very generous, prepared with great care and cooked to perfection

it was no problem with taking theo when having breakfast or evening meal and he even had his own sausage

the breakfast was first rate with a variety of cereals, fruit, yoghurts and full english

and lovely with lots of toiletries and extras that made our stay, food was fabulous and excellent breakfasts great location too for attractions and

rooms spotless and staff helpful. room service available

as room service until 11pm but advised last food orders 9:30pm breakfast poor quality room clean but

tv remote batteries were dead, only room service available

friendly staff. nice and quick room service

the room service arrived 2hrs late, pizza over cook and cold

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

i ordered room service and the burger was not cooked in the middle infact it was completely raw unfortunately

great room service breakfast. staff were fantastic. room was well equipped and very clean.

the food was very nice and the room service guys were swift and polite

will be back again but please bring back phones and room service

very clean, good room service

after the challenge, we had food serviced to our room and the next morning we were late for breakfast but nothing was too much trouble and the staff laid the table again for us

fantastic location, great room and attentive staff. dinner and breakfast was also excellent.

breakfast is waitress served very promptly, with good variety and local food

insufficient parking spaces for all guests to be able to park in the car park

great position, parking , room clean and comfortable and lovely breakfast

the location was excellent with parking

i can say we didn t like but if i had to say something it would be that there wasn t a lot of parking but that s just being

the location is delightful, very peaceful, with parking, in a lovely village

wifi was very poor in room. could do with a folder in room with local information.

the dinner was really good but the room service was excellent, even the menu

room service breakfast was late by around 45 minutes on my friends wedding day morning, we were

little in the way of choice left to order for room service after 11pm

room service food quality and warmth weren't great, no condiments offered.

the converted stables although there was used room service food left on the window ledge outside our door - not good

staff were exceptional, the room service was impeccable and we were provided with an amazing room

morning was stone cold, so i had to leave it all, that's my only complaint, and because it was room service you expect your meal to be piping hot, may i make a suggestion maybe use metal covers

a rare combination of great building, very nice staff, great room service, good food

room service

wanted room service but didn't realise you had to book and no slots available

room service was tasty and timely

ich is early for a restaurant) including room service

t understandable)

location in the middle of town, food and room service we would not fault

stocked room with glasses, mugs, tea and coffee station, room service too

located, comfortable, good food, good tv, good wifi, convenient parking and friendly, helpful staff

the wifi did not work for the entire stay and not much was done about it

breakfast, food in bar was cooked to perfection (liver & bacon), large quantities and great value for (+) meal in the bar was very good as was breakfast in the morning (+)sized room and the food within the bar and at breakfast was fantastic (+) the food served in the bar was great (+) the bar downstairs had very local atmosphere so it's cool (-)was a bit too noisy in the bar area for me, but i sat in the back room, but everyone was enjoying themselves and was a great (+)of it they even had towels in the bar area for wet dogs

wifi coverage in rooms was poor. no proper shower

wifi doesn t reach not floor.

room service such as turn down service luxurious

we ordered room service reluctantly and waited to hours to get our food

room service red cabbage was like a sauce it was terrible i spoke with the duty manager the next

the staff were more than helpful and room service was delivered twice in great time

room service menu was very limited so we had to go out

food and drink was ordered and brought to the room with room service as i didn't want to eat in the crowded pub downstairs

parking at the hotel as such, although free parking available in the nearby public car park

) wifi very dodgy one day of our three day stay pricy for what we got though the rooms were

car parking nearby

the bar and restaurant areas are bright and very well maintained and comfortable

we initially booked a table for dinner then changed our minds as we were shattered and asked for room service

room service was shocking, forgetting items ordered, meals arriving stone cold, same menu items

comfortable bed, large bathroom, free wifi, television in the room as well as a room service menu, which i love

room service speedy and polite

parking on site

promote bar in the evening. i ended up at another pub. ensure tv connections are tight.

the bar and lounge area was great, with plenty of entertainment and a strong drinks selection

the room was quiet and comfortable and the breakfast couldn't have been better

car parking is great

breakfast excellent, plenty of choice.

clean, well decorated. beautiful listed building with bar and restaurant on site.

breakfast, wonderful staff, perfect location for exploring historic sites

we ate one evening in the bar the food was great

great room and breakfast, very peaceful.

parking right out front was a plus