no room service on the night i was there was a bit disappointment but the hotel did email me on

great room service breakfast. staff were fantastic. room was well equipped and very clean.

i ordered room service and the burger was not cooked in the middle infact it was completely raw unfortunately

but not ideal would have preferred room service

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

room service prompt and food was 10/10

room service was exceptionally quick and the food provided was flawless

friendly staff. nice and quick room service

it's dog friendly and good room service

the room service arrived 2hrs late, pizza over cook and cold

30 pm

lack of parking, limited room service

tv. room service. breakfast. parking. beds.

t understandable)

stocked room with glasses, mugs, tea and coffee station, room service too

wanted room service but didn't realise you had to book and no slots available

ordered room service as we were tired and it was great

room service was superb.

a brilliant room service menu, which is a welcome after a hard day

morning was stone cold, so i had to leave it all, that's my only complaint, and because it was room service you expect your meal to be piping hot, may i make a suggestion maybe use metal covers

room service breakfast was very limited.

7.50 charge for room service to over priced

room service bar and breakfast

from room service to waiters who promptly served us with exceptionally well prepared food throughout

code provided did not work), pool area very busy - towels reserving

the telephone didn t plug in as the socket seemed to be broken so couldn t order room service so we ordered from reception instead

there s not enough milk for overnight drinks and room service is 5 to get drinks to

ssibly due to opting for room service) and the shower was tricky to work either running very hot or very cold

room was old and not as photographs, room telephone not working, no room service as

cosey. grounds lovely. room service. clean. toiletries. smart tv for netflix.

room service breakfast was a big bonus and room was big enough to enjoy it at our table by the

the converted stables although there was used room service food left on the window ledge outside our door - not good

location - you need a car to get here; bar food available to 10pm; room service with hot food at reasonable price for room service; hot buffet breakfast

more menu choice for room service please.

great breakfast and late night room service

room service menu was very limited so we had to go out

the room service burger wasn t exactly a 5 star type burger

to us booking last minute both restaurants were fully booked leaving us with room service

we ordered room service reluctantly and waited to hours to get our food

an extra 10 charge for room service log you order food for your room

great room service breakfast and excellent restaurant

our bedroom was exceptional and we were given privacy and benefited from efficient room service

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service which was great

ud83dude0d the room was clean & comforable, the added bonus of room service & breakfast to the room was perfect for a relaxing sunday morning & again the

s refunded) and the pizza was really salty and

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

) and only occasional, faint wifi reception in my bedroom

ample parking for hotel and restaurant

excellent, loads of parking spaces. beautiful place. great food and a1 staff

dog friendly and ev charging to boot

i was a little unwell, so if there was room service, which would've been helpful, i couldn't see it

room service restrant shut at 20:30 we paid extra for a better room but was joined by two doors

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

couldn't find any staff in the early evening, as we were going to order a room service meal

the room service food was

we did ask for another room but was told they were fully booked, we also asked for room service but was told they wouldn t have time as they were busy with a wedding

all was going fantastically, the room service was what i expected

the room service meal was hot and very tasty

i had researched first and checked to see that room service was available so that i could order food when i arrived but apparently it stops at 9pm

good quality bar food

om service our choice) delicious and set us up for the day ahead and plenty of choice, loved the

breakfast was room service n not red hot

breakfast was served in bedroom

was amazing loved the touch of getting room service

no room service during the day so cups not washed or tea things replenished

so i had to go down and queue for room service

staff were helpful and went over the top to help. room service was wonderful. thank you

we used room service and the food quality was excellent

my husband had room service and that was very well done, the panini was

charged me twice for my booking and the room service apparently a blip in the system

50 room service charge for a large tonic water was

as i travelled alone an option for room service for meals would have been nice.

we were asked if we want any room service, newspapers or a wake up call

acomodation of dietary requirements and the room service

team were lovely - great with the kids (and the dog

was a room service option but no way to actually order this apart from go to reception

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel bar to

ordered room service and the food was truly some of the worst we've ever had, we ended up leaving it almost

the food in hotel and room service was excellent and very quick

room service was 10/10 food was hot and cooked really well

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

it was room service because of covid but it was very nice and on time

bed was fabulous breakfast via room service was very poor

room service was simple and effective , although it states on booking, your price included for

dining room service from the kitchen at times was poor

of maintenance activities , restraint and pub brill , no one on staff for hotel had to go into bar to to get keys, hotel reception unattended ,guests neglected in favour of restaurant like the

risps / nuts )

easy to find and plenty of free parking

clean , nice staff , good parking

nonsense , great restaurant and bar , rooms have a bath and the staff are there if you need them

you get the warmth and hospitality of a great b&b with the bonus of a fully stocked bar and excellent restaurant

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

great relaxing bar with 2 well kept real ales

in spite of no dedicated parking, there's always a place to park on the adjacent road

wifi was weak in the castle suite with only some part of the room picking up the router

for the fleece hotel guests a nearby bar plays loud music outside until closing time which could put guests off a possible return visit

have liked the bar and restaurant to be open during our stay but understand the reason it

very friendly and helpful staff, large spacious rooms, comfortable beds, good sized tv, free wifi, amazing shower

nice quiet bar area and attached restaurant

erratic room service

do offer room service and the rooms are clean

were unable to book breakfast in the restaurant but were offered the chance to have room service

bed was very comfy, wifi was good, service was great, parking outside the hotel

cosy, quirky and a lovely place to stay. great wifi!

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

service could have been better found room door had been left on the latch by room

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

room service was quick

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

d just one pack of two biscuits each day)

room service was a tad slow

central to durham and great room service

the pizzas we got from room service were excellent

super comfy bed. healthy choices in room service menu

small problem with room service we ordered, the menu didn t say it included very spicy sauce and we ordered for my

breakfast was very generous, prepared with great care and cooked to perfection

and lovely with lots of toiletries and extras that made our stay, food was fabulous and excellent breakfasts great location too for attractions and

excellent breakfast

the breakfast was first rate with a variety of cereals, fruit, yoghurts and full english

excellent location with friendly staff and value for money. tasty and plentiful breakfast

staff were all really friendly and room service came so quickly

the english breakfast was the best we have ever had which was delivered via room service exactly on time and piping hot

we like to have room service for breakfast it beats getting up and going down, stairs in the morning you can relax

spacious & well appointed room room service meal was great value on site parking & midday check out real

the fact that they also have a very good room service menu is definitely a plus

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

easy to find and excellent car parking

building in a wonderful setting we shall definately return it is also good value and easy parking

of parking, receptionist polite, room comfortable with good working desk and strong wifi

reception asked us to go into the bar area,which was decorated beautifully

we enjoyed the asian food room service and the breakfast was fantastic too

the room service menu was good with a lot of choices

room service was very fast and the food was impeccable will defiantly be staying there

food lovely and room service very good

room service, me and my partner were getting changed n they knocked on the door n just walked in,

was not told this beforehand , was expecting a nice breakfast in the dining room or room service if confined due to covid

food is a bit pricey when you order via room service out of the fixed price menu

due to traffic i arrived late, had to cancel my dining reservation as the restaurant/room service was due to close

it was nice and peaceful and very secluded and secure vehicle parking

promised wifi was non existant but actually it was ok because it stopped me working and i was able to

really good room service in the evening

perhaps a telephone for room service in the room would be nice.

great mushrooms and hash browns - room service on the house

it was a good comfortable room with a great view. room service was very goos.

we were disturbed lots during the night with staff delivering room service to the guests opposite

even the kids enjoyed the atmosphere

wifi is provided for free

our room was on the front and had a sea view

there is also a small bar area for drinks, and the host

there's loads of parking and the wifi is excellent

wifi was available only at the bar area downstairs; it would be fantastic if available in the room

they were great with the kids and were generally very flexible and helpful

information given on check in ie breakfast, wifi, covid 19

they were great with the kids and were generally very flexible and helpful

staff great with kids