friendly staff. nice and quick room service

as room service until 11pm but advised last food orders 9:30pm breakfast poor quality room clean but

room service - hotel was short in numbers on room services staff, therefore damp towels, toilet

tv remote batteries were dead, only room service available

it's dog friendly and good room service

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

great room! great staff. room service was great :)

i ordered room service and the burger was not cooked in the middle infact it was completely raw unfortunately

great room service breakfast. staff were fantastic. room was well equipped and very clean.

will be back again but please bring back phones and room service

from room service to waiters who promptly served us with exceptionally well prepared food throughout

room service unavailable

lovely room,bed was really comfy and room service was on point .

bed was extra comfy very quiet hotel staff lovely and amazing room service.

room service bar and breakfast

room was old and not as photographs, room telephone not working, no room service as

evening meal wasn't the best

only downside was we were not told there would be a 50 charge to our bank on arrival for any room service used, wasnt an issue on this occasion but may be people who do not have this money in

the telephone didn t plug in as the socket seemed to be broken so couldn t order room service so we ordered from reception instead

-on myself and my husband returned to the room on the evening st 11:30, we rang room service and was met with a very direct message that they couldnt provide the service, before i

stocked room with glasses, mugs, tea and coffee station, room service too

i did sleep well which was good and the room service food was good

reception answered the phone promptly, room service was excellent, and i only paid for a standard room in the end, not the superior, so it

room service was tasty and timely

and big room with very comfy beds, great room service, and very helpful staff

a room upgrade and it was an absolutely beautiful room with a lovely bathroom attached, breakfast room service was excellent and a lively restaurant down stairs, a well needed and nice little

room service

bed was comfy breakfast was plentiful room service was good

room service was superb.

wanted room service but didn't realise you had to book and no slots available

room service breakfast was a big bonus and room was big enough to enjoy it at our table by the

the converted stables although there was used room service food left on the window ledge outside our door - not good

location - you need a car to get here; bar food available to 10pm; room service with hot food at reasonable price for room service; hot buffet breakfast

more menu choice for room service please.

great breakfast and late night room service

ud83dude0d the room was clean & comforable, the added bonus of room service & breakfast to the room was perfect for a relaxing sunday morning & again the

room service was very prompt and always pleasant

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service which was great

we were able to get pizzas on room service which worked well

ordered room service but found a hair in my burger

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

good ev charging points

om 16) was not acceptable due to poor signal and dropouts

wifi was down when we stayed. bar area was impersonal & no local draft beer.

location, cleanliness, decor, lots of parking spaces, staff

the dining room service was very slow

the impression the use of the spa was included but that s an extra 15pp, for up to 2 hours, room service has a service charge of 5 per

and i had not eaten all day there was no reservations left in the restaurant, no bar meals and no room service available so we ended up with a bag of crisps, surely the chef could have made a plate

no keys left for male lockers unable to get room service for evening meal unless it was ordered at a designated time of 7

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

the fact that the hotel offers room service was a huge positive for us as well, so we could eat in the privacy of our room

no room service during the day so cups not washed or tea things replenished

breakfast was room service n not red hot

you can have room service if you wish but we enjoyed having it in the breakfast room

breakfast was served in bedroom

the room service burger wasn t exactly a 5 star type burger

to us booking last minute both restaurants were fully booked leaving us with room service

only grumble is the 10 room service fee

an extra 10 charge for room service log you order food for your room

we tried to order room service, it didn't seem to be available

no lift for heavy suitcase, room service menu limited and breakfast person was unwelcoming and very abrupt did not offer me

we did ask for another room but was told they were fully booked, we also asked for room service but was told they wouldn t have time as they were busy with a wedding

rns out it s 0 for reception)

the only member of staff working and played role of check-in, concierge, bar staff and providing room service

room service for little boys tea came quickly, hot, and free delivery

50 room service charge for a large tonic water was

as i travelled alone an option for room service for meals would have been nice.

acomodation of dietary requirements and the room service

we were asked if we want any room service, newspapers or a wake up call

team were lovely - great with the kids (and the dog (-)kids running around in the bar area (-) kids running past nocking on door and running away from 6 (-)didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and (-) most of the staff just kids, no conversation or manners though the older ones

we had a meal delivered by room service

was a room service option but no way to actually order this apart from go to reception

would be nice if there was room service or something

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

the room service food was excellent

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

you get the warmth and hospitality of a great b&b with the bonus of a fully stocked bar and excellent restaurant

nice meals

parking could be a problem as no car park

location of bus stop perfect for travelling without worry of parking elsewhere

room service, pool and gym

the room service was prompt and the staff great but the food was just disgusting

room service didn t answer in the morning so had to go down for coffee

charged me twice for my booking and the room service apparently a blip in the system

was very nice and welcoming, felt very safe and clean, speedy room service, very quiet comfortable

erratic room service

were unable to book breakfast in the restaurant but were offered the chance to have room service

do offer room service and the rooms are clean

wifi didn't work or accessable later in the evening or early morning

good wifi

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

service could have been better found room door had been left on the latch by room

lovely bathroom with large shower. comfortable bed. tea & coffee facilities and room service

building, excellent rooms, extremely helpful staff and great room service out of hours

i ordered a room service salad from the restaurant which was excellent but

central to durham and great room service

the lady taking orders for room service was lovely excellent service

small problem with room service we ordered, the menu didn t say it included very spicy sauce and we ordered for my

central location. all the staff we met friendly and helpful. room service was good.

their prices up because it was graduation week and no real room service options for an early start - would expect

spacious & well appointed room room service meal was great value on site parking & midday check out real

we like to have room service for breakfast it beats getting up and going down, stairs in the morning you can relax

the fact that they also have a very good room service menu is definitely a plus

staff were all really friendly and room service came so quickly

helpfull staff polite room service girls facilities pool jacuzzi sauna fabulous we usually go to york but we decided on

it was room service because of covid but it was very nice and on time

room service was simple and effective , although it states on booking, your price included for

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

bed was fabulous breakfast via room service was very poor

dining room service from the kitchen at times was poor

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

showed me how to get to town and where to park my car so we can travel without worrying about car parking during the day

the wifi was down didn't really bother us as we were trying to stay away from work stuff,tills went

let down by less than high speed wifi

the breakfast menu is extensive

location was perfect, beautiful grounds and our room was stunning, room service and food in the bar area was delicious and well worth the

om service) was 20 minutes late, and cold on arrival with burnt toast

room service was a bonus but you can take your dog into the bar too

would be good to have the food open for longer in the evening or an option for room service

no room service

view was beautiful and the staff on front desk were very helpful and room service was speedy

food lovely and room service very good

of an issue with an account not being set up for our room so the room service order had to go on another room which caused a bit confusion but other than that

the room service menu was good with a lot of choices

fab facilities, room service, restaurant's, grounds etc.

to ask for wifi code, tv didn't work, one ceiling light didn't work and the light over the mirror in the

wifi was available only at the bar area downstairs; it would be fantastic if available in the room

staff great with kids

was lovley and comfortable, kids loved it

was lovley and comfortable, kids loved it

our breakfast in the morning was also first class

bar and dining area

only on street parking, but it wasn't a problem.

great bar food ,and a brilliant breakfast, very helpful & curtious staff .

visiting the area, stop off on way up to

room above bar with live music wifi conection poor and television reception

wifi was hassle free and they had usb charging ports

fantastic all round. staff, hotel & breakfast was brilliant.

breakfast was very tasty, and young female waitress was very chatty and friendly

smashing place a proper little country pub , free parking lovely and clean and the food was probably the best i ve had any where so far

the gathering of the kids was not an issue, just the engine noises

easy parking and location to all areas of interest make this a great location with access to all major

even the kids enjoyed the atmosphere

was spotless, and just so easy with check in and parking

there is also a small bar area for drinks, and the host

well stocked cutlery and crockery and room service provided every day with coffee/ tea and biscuits replenished each day

very quiet, nice shower room, good wifi

messed up in the kitchen with our food order

attentive staff , and the manager was very helpful. also breakfast was excellent.

young lady booking us in very nice and a lovely young lad serving at the bar on sunday night very warm and friendly lovely stay

have liked the bar and restaurant to be open during our stay but understand the reason it

eat water pressure) great bar and very friendly staff!

nice quiet bar area and attached restaurant

2 night stay at the fleece hotel, room really comfortable, fantastic breakfast, lots of choice, bar is lovely for a beverage or 2

staff in reception , the bar and restaurant all so helpful and friendly

breakfast superb but coffee not great

and lovely with lots of toiletries and extras that made our stay, food was fabulous and excellent breakfasts great location too for attractions and

the brilliant view the breakfast the friendliness of the staff

breakfast was very generous, prepared with great care and cooked to perfection

the breakfast was first rate with a variety of cereals, fruit, yoghurts and full english

hotel room s decor seemed a little dated,there was no room service phone

food excellent considering the conditions , all room service for public safety.

really nice very clean and warm so cosy and did not expect room service second mornings we had only booked for 2 nights, every staff member we met in hotel

the room service menu was very good, service fast and good humored

son not a great sleep shower was hard to control speed and temperature would be great to have room service for