wifi was free with ample parking

didn't appear to be an on site bar as advertised on booking

the room was nice and big. it was very clean and there was parking on the hotel premises

good location, good parking, good breakfast, nothing negative to say

website offered bar and restaurant but there was no bar or dining except for breakfast

convenient car parking, good accommodation, pleasant and friendly hosts, good food.

breakfast was delicious the hotel was immaculately and staff were very friendly

everything from start to finish. excellent breakfast to end on

hotel, good parking, easy to find, the evening meal was lovely and breakfast was really good too

great location for our golf day. great breakfast served by the wondrful judy

the staff were really friendly and room service was available every day including fresh towels, sheets etc

there are two adults and four kids so we needed two rooms

the wifi is amazing in the rooms, good location will help if you have a car otherwise there is

very cosy place. big room, nice beds for kids

too expensive for what we got especially since 2 of the kids didn't eat anything thinking that

rooms were nice and clean and room service great

certain service were limited to cater for the wedding i.e dinning and room service

room service which i had specifically asked about when i booked

7

no water to drink in the room. no room service for breakfast breakfast was chaotic.

still got charged for room service fee as restaurant was closed.

5 tray charge for room service?

unfortunately this is also the room service menu

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

room service was great, food was delicious plus an amazing setting and grounds!

food & breakfast lovely

breakfast amazing

i have stayed here may times. lovely old building. great bar and atmosphere.

clean, bar and food prices very good, room 20 bathroom well designed clean better than many we have stayed

were very friendly and helpful, room was beautiful, bar and restaurant area very cosy and welcoming with great selection of beer and other drinks and

parking far away from room. could not take large bag to room. room was very good but small.

breakfast was very good - very tasty sausage and nicely cooked. llamas were a big plus.

there was plenty of parking spaces, which is an important consideration for me

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

we even got a free upgrade to a hut when we arrived, and bucks fizz with our breakfast once they found out it was my boyfriends birthday

room service; reception

no hot food for room service

choice for bar food as the restaurat is now very expensive and out of my price range & 5 room service tray charge is terrible

on how good the room service food was we were expecting breakfast to be the same, but it was a little disappointing

might be good to have room service phone in room,

little noisy up till 10pm untill the kitchen shut down

wifi signal weak

kitchen closed a little early at lunchtime

the bedroom and bathroom are furnished to a luxury standard and there is a tv and wifi

good car parking at the rear of the hotel

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

room service menu had good variety and close to gatwick so we were able to rest before making the

very spacious room, great room service. comfy bed!

amazing room, nice and spacious. great value for money. room service and staff are lovely!

had room service, and it wasn't great

they didn t have room service!

no room service! what s up with that!

no room service. room was very warm.

room service, and the level and room i stayed in had a strong and unpleasant smell while i was

didn t have room service

room offered 24 hours room service on a card yet the staff said it stopped years ago

room service available one day but then not the next day

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

there is a 3 fee for room service and the food/drinks are cheaper at the bar

dinner wasn't available, no room service

uldn t get to a login screen) and the in-room info was lacking

room service did not happen as the night staff didn t collect our card from the door

t sure if there was room service for example) could have been very easily

also no room service

was told room service for drinks would be 7, which seemed steep so went to

room service!

also although they don t do room service, they did help me take my food up and with young children in the room was very

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

no room service

salad options as main course on the room service menu - too many pizza/burgers :-)

all good, maybe better room service options?

nothing really maybe room service menu could be better

were wonderful at desk, quick check in , able to print my boarding ticket, room service was surprisingly tasty and very quick, air con was brilliant in the terrible hear

very expensive room service!

the staff was very professional and room service was very quick

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

was lovely but could do with later served room service especially if using the hotel for an airport run etc

the room service available at most times was very convenient

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

i ordered room service for dinner

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

comfy beds, really nice breakfast, bar on site which was good

wifi was good and the rooms very clean and comfortable

maybe room service of breakfast would add an extra luxury

the spa facilities was a added bonus and room service was good

price of food plus surplus charge for room service

on my second night, the quality of the room service food and service was substandard

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

the spa is lovely, rooms great. breakfast and room service a bit sad.

room service

disconnects in dining room service

was nothing i did not like but would have loved some hot breakfast room service

it would be a nice treat to have more options for room service at different times of day if desired

nice room, had room service which was very good as well

room service pizza was amazing and the staff so helpful.

the trays from room service were in the hallways a little too long

got there late so had room room service dinner

great room service and a thoroughly excellent menu

someone checking in at midnight room service was imperative and the option of not having that after a 9 hour flight was hugely

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

the bath, and the comfortable bed, the room service, the food and the facilities in general

the room service food for dinner and breakfast was excellant

the food in the bar was tasty and a reasonable price, as is the room service, both using an app service to order from

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

breakfast was very nice too

lovely breakfast

the dinner and breakfast were superb, and the wine matches sublime

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

room service was excellent and breakfast good

the room service menu was a bit limited

have been a little more clear regarding whether there was room service over the christmas period in advance

due to the new restrictions there was no room service after 10pm which was completely fine but there was no communication to let us know

room service. got cold food

great food and room

staff took a long tome to clear room service that was left in the hall!

om service) was not great

room service menu could be more varied.

we ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the

good evening room service

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

i didn t order food on this trip but my last trip i had room service and the food was fantastic

missed room service as they don t do it

i was female travelling alone so room service would have been good

no room service out of hours

room service was slow

friendly staff, lovely comfortable room. great room service.

no breakfast room service. room service starts at noon.

great staff, great facilities and room service available till 5am!!!

e third time

room service for example)

lack of staff and room service

for the basic facilities

no fridge, no dressing gowns, no room service, no do not disturb sign for door

quiet, lovely location. easy parking. coffee maker in room lovely restaurant great breakfast

only complaint would be bar and restaurant prices too high and pillows too hard

a more convivial bar area. there is a 'snug' or 'lounge' but that was a bit dark and old.

could not do enough for you - an incredible library full of a collection of local books - cosy bar and lots of nooks and crannys

best music in bar and restaurant. big parking area in front of hotel. no noise from the street