staff were helpful and friendly. hotel was in a nice location, good parking,

and was impressed with the quality of the food, the choice and the friendly and efficient bar staff and waiters

minor downside was as the euros were on, i'd have liked to have watched the game in the bar rather than in my room

loved the location and the fact that there was a bar and restaurant on site

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

wifi is good and free

good sound isolation from road etc beds comfy wifi

food and drinks at the bar could be maybe a bit cheaper

lovely place to stay, friendly, quiet, was unexpected as bar open until midnight.

the wifi was excellent when we finally mastered the code

room service changed my towels daily

room service was very

liked the room service

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door ahead of us, and let it close behind him

more tea coffee sugar and milk carpet was thread bare touch the curtains and they fall down no room

we cancelled room service and just slept

room service for some reason took the toilet paper away and didn t replace with new rolls but a

good location, quiet hotel, easy check in and out, room service good.

bar prices, well, hotel bar prices are always a bit over the top, i think

there was a lounge area but no coffee or tea available - there was a bar in another room that often had groups of young men in there, which did bot make us feel

customer service, different colour type of hair on my breakfast that was served as room

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

room service was excellent

the room service food was cheap but not super fantastic in selection or quality

excellent room service for breakfast and dinner

location by the sea, nice, tidy & well maintained, warm welcome & room service where required

room service was great in the evening and i had a

hotel has a nice atmosphere and the daily room service is great

very discreet room service, and a brilliant system with plenty of biscuits going

room was clean, and room service were very efficient

had room service and it was cold when it arrived, burger and chips

ordered room service and had an evening meal, both really nice

room service knocked on at 8.30am to ask if we want another sachet of coffee which woke us up

room service option was nice

5 pound charge to bring the room service to the room

room service is not provided daily, but essentials like tea and coffee are replenished

room service with more choice on food only pizza and toasted sandwiches on offer

find this, establishment central and to my liking very curtuious staff most helpful getting taxis room service each day done during the kings tenure only apon

breakfast and clarity about room service , no clean cups or replacement of tea or milk .

no room service

the yea snd coffee and a little more milk sachets left (only 2 were there on arrival - although room service can provide you with (-)restaurant wasn't great, had room service once , service was good , food poor (-) room service food was very very poor i had to complained at one point to reception and had money (+) room service food and drinks efficient and freindly (+)lovely friendly staff, very clean and comfortable good food and excellent room service (+)nice and space full room, room service, (-)front desk and room service- so we ordered kids banana pancakes served with ice cream and chic sauce( we ordered (-)only room service available for meals. this is due to covid-19 restrictions. (+)excellent location. room fabulous. staff friendly and helpful. good room service.

rooms, staff, breakfast

the room was very comfortable and the kids loved it

asked for early check in beforehand

staff were great... breakfast fantastic

laundry and room service facilities are available on request

awesome breakfast and room service

we ordered room service, which arrived quickly and was delicious

the room service menu had good gluten free options

great location, nice decor, staff extremely friendly and helpful. room service very good.

assume - i didn t investigate

the facilities in the mini kitchen and bathroom were great and very cute

top i would aay having an open kitchen for ervjce was a really good part of the design of the downstairs

during breakfast in the morning we were seated just opposite the kitchen - the windows and seats all seemed filthy

didn t seem as though produced from a professional kitchen

location ,very clean rooms (stayed at two different ones), with fantastic facilities for family (room service)from the joint restaurant ,wonderful staff ,smiling and very helpful especially the (+)rooms, breakfast, location, staff, room service, all very excellent (+)room service option expensive but delicious (-)breakfast limited options, and room service bit pricey, other than that it s an amazing place to stay (+)sea view , huge bed- super linen, friendly staff, great and reasonably priced food from room service (-) we got back to the hotel after 10pm having been to a show, but we couldnt get a drink with room service (+)staff very cooperative and friendly-bed comfortable and room service prompt and friendly (+) room service available (-) claims to offer room service but no telephones in the room so you have to go all the way down to place your order (-) we only stayed one night, which does not include room service at this hotel

great location, nice breakfast, comfy quiet room.

breakfast was lovely to

basic room, we had kids they placed us in third floor. to many stairs for two year olds

wasn t not clean, also i wouldn t recommend bringing kids to that hotel

fuss for our request, i haven't been extra charged for delay on the check out and for breakfast room service

the bar tender

location, quirky decor, spotlessly clean, comfy bed, powerful shower, fabulous breakfast, lovely bar area

hoping to book a spa room in october

cocktail bar was excellent and the breakfast was delicious

room service and food was excellent and the bar was lovely to hang in

liked the option of room service for breakfast especially as we had a sea-view room and the the breakfast was perfect,

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their door woke me up

however they offered room service for anything from the restaurant/

didn't have breakfast but we had room service the night before-drinks and a bite to eat- we were v impressed with the presentation

we had a fantastic night's stay. we ordered room service and the food was lovely.

size of the bed, black out curtains, the room service, cleanliness

was small, the shower made a mess in the whole toilet as it only had a screen, the late night room service menu was non existent

room service was efficient

tv wasn t smart. room service menu was poor. bed/mattress could be more comfortable.

could not get a hot meal after 10 pm. room service only.

location, room, lift, welcome, room service

room service was fast, efficient and the food was lovely

breakfast is an absolute dream, everything you could want and room service is hot and tasty

room service food was very tasty

special thanks to nadia of room service who gave us new towels as we arrived back to our room from the spa, even though she

girl who delivered room service did say she would notify maintenance but nothing done

the room service was timely, room was always cleaned thoroughly, we had a fantastic time at the spa ,

staff all very friendly and attentive, room service very fast

should have been full on arrival, not enough milk pots in the fridge, no salt and pepper with room service boy bottle

needed some food and had a very good sandwich from room service so we didn't have to go out again to eat

staff polite room service great food excellent

staff did not inform us that room service wasn't running

room service was excellent

free room service

late night bar was great and room service excellent, especially considering they have to walk up and down the stairs

very small complaint was the room service

the staff were excellent. particularly in the bar and room service.

bartender on night shift was fantastic with our room service

bar staff were unfriendly and would almost describe as rude at times would like more extensive room service menu- advised nothing available late at

i had to walk downstairs to pay for room service which was not ideal

cleaning of the rooms but this is due to covid and no room service

felt room service wasn't were it should be for the price of stay

breakfast very good room service not so much

no room service

the staff were courteous and friendly , special mention for charlie on reception and jasmine on room service

the room service was also amazing

room service was superb

room service didn t come until 17:30 on the second day, at that point we were already back in our

a long day i decided to order room service rather than going out, unfortunately after several attempts at trying to reach the

nothing was too much for them to help ud83dude01 alejandro and mags, the room service team came and set up our double sofa beds for us, they won't allow us to do it, they

staff where friendly, room service and room was good.

only thing was room service finished quite early

room service with different options for kids helped when the little one was sick and the indoor

staff behavior, all facilities, room service

no restaurant, bar or room service plus lift is crowded if 2 people are in it

we barely got room service the time we were here

bed and room service. charles was great. good breakfast window 8.00 to 10.30

the 5 room service charge is slightly steep

no breakfast options or room service, not that i was aware of

room service came to clean the room every day

service from start to finish nothing was too much trouble for the staff fantastic breakfast and room

warm welcome, comfy beds, excellent room service

room service closed

room service although advertised

we ordered room service breakfast, which was very tasty and fresh

room service wanting to clean our room at 3

i do think for the money they could have refreshed the tea bags on room service, but i m sure they would have done had i asked

stay the tv in our room didn t connect to the wifi so they amazingly upgraded our room to the best room they had

enjoyed the walkability, breakfast and wifi service

arrival greeted by happy smiling staff member, great location , brilliant room with room service every day , the staff are definitely an asset for this lovely hotel , breakfast was

noisy at night had room service but when phoning receptionist was not there to answer there did not seem to be enough

no room service

no reduction in price for lack of room service

room service, apparently

room could have been tidied a little more when we asked for room service

with the kitchen hobs not working correctly but honestly as this is my first time ever having room service it was beyond let down low quality food hard pouched eggs tasteless no sauces of any

didn t have any issue with the property, would like room service.

bad parking, room service did not top up milk during our stay and had to buy our own from supermarket

wish the premises had a bar - however they did provide prosecco on room service which was delicious

we enjoyed fantastic room service, massive compliments to the chef for their completely delicious pumpkin soup

we didn't eat at the hotel however took advantage of the 24 hour room service, great selection of drinks and nothing was ever too much for the staff

room service was very good , breakfast was lovely and the cocktails were delicious

breakfast room service was very good

room service was good too

rolls were so delicious and i thoroughly enjoyed the room service

room service only came in once during 4 night stay.

location in room, no dining room service because of the virus.

met charlotte when i arrived who was super friendly and as the room was ready early i got an early check in

wifi was excellent also so on my last night when i was exhausted it was perfect to stay in, watch

rooms were nice and clean and room service great

7

food only average and room service charge

room service which i had specifically asked about when i booked

certain service were limited to cater for the wedding i.e dinning and room service

breakfast was excellent and food ordered by room service was delicious and very quick

choosing to go for the eco option to defer room service, my room was entered by a team member for room service

requested some toast for room service and was told this had to be ordered the day before

room service was quick and very good

if you stay 2 nights and don't need room service, they give you bar vouchers for a free drink

disconnects in dining room service

room service

it would be a nice treat to have more options for room service at different times of day if desired

moths had eaten a large area of carpet no 24hour room

the spa is lovely, rooms great. breakfast and room service a bit sad.

the bar and lounge area welcoming and comfortable with leather settees and armchairs

there were apparently boosters downstairs in bar but there really is no excuse for such poor wi-fi connection in rooms - it made it impossible

the bar is charming: comfortable, natural, friendly and old fashioned in the best way possible

effectively the entire property other than the bedrooms was closed and unoccupied - hence no bar or evening meal facility- nearest pub about three miles away along country lanes

had a couple of desserts and drinks in the bar and lovely breakfast included in the price