wifi dropped in and out frequently could have made life a lot easier if it were reliable

sufficient parking given christmas season

more than adequate car parking, a very big plus

ample parking

bed was very comfy. good supply and variety of beverages. ample parking spaces. food was lovely.

friendly reception staff, decent wifi

parking is very limited

large room for the price, double bed and a small single so plenty of space, loads of parking, easy access and room was very quiet which surprised me given its a motorway services,

price was very good, and plenty of free parking

clean, lovely view good wifi will recommend and stay there again

single female business traveller i am always looking for a friendly hotel that has free wifi and room service as i don't like eating on my own

room service, breakfast, friendly staff, dog friendly

restaurant didn't have a kids menu even though it was supposed to be ideal for kids

breakfast is great value for money

especially loved the lights in the bar that were hung by rope

even the room service staff walk inside the room without wearing a mask

didn t really like using tablet pc for room service.

soggy vegetable crisps at room service

also, there is an ipad in the room with lots of information, possibilities to order room service

room service also ordered which never arrived even after waiting 45

very kindly brought delicious light supper to my room despite not officially offering room service

room service available

good parking

parking area needs a little attention

we had 2 rooms next door to each other which was great to keep the kids close by

the wifi was great and the tv worked

parking on site which is a plus point for me

great location and lots of parking

free parking and wifi

we ate in the restaurant, enjoyed a few drinks in the bar and had a lovely night's stay

the food was delicious and the option of room service is also brilliant

ordered a room service sandwich on saturday night before going to the theatre

bath, fridge, room service

staff were very accommodating - we needed quiet room service so as not to wake our very young baby, and they were fantastic in assisting us

room service was quick and very tasty! the gentle herbal babble buth gel is just i liked.

great location, lots of historic features nice big room, great staff with fast room service

room service was prompt and good value. room was comfortable and clean

large spacious rooms, the bar downstairs offers room service, unlimited refills of soft drinks

room service was tip top

room service was convenient and staff very polite & friendly

this time, i was too tired to go down for dinner, but as they don't do room service, they are very happy with having a takeaway delivery to reception, and then they

says on website it has room service but doesn t offer this feature

were rude and had issues with supplying room service even though we confirmed this and the charge before we arrived, the duvet had a

lots of parking too

great location with parking

room service very poor choices and overpriced also

poor response to room service requests.

staff were very helpful with providing dinner room service and a phone charger!

it is because of covid but there was no paperwork in the room to confirm restaurant timings, room service, telephone numbers, local info or more about the history of the building

room clean and comfort. room service is good.

room service complete with table cloth

room service and food was excellent

on one day room service arrived at 4

staff were very good and helpful although there was not many of them room service was not as thorough or as timely as i would have liked

prompt room service with a good choice of menu available in the room

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

lovely big room next to the river. staff kindly let me have room service.

parking was a little confusing at first as some of the car park is other side of the canal and

wifi . the room furnishings were tired

no wifi despite being advertised, had to get the staff in to fix the tv

was good, as was the dinner we had in the evening, and it was really good to have room service for our dinner

excellent breakfast, clean and modern rooms, room service was also great

when ordered room service, we were given only a cooked meal plate with bare minimum

room service food was a little bland and not a lot of choice

exceptional room service.

room service

limited choise on the room service menu

room service only available till 8 pm ;///

no room service menu available in the room which was the same case on my last visit.

the room service menu stops at 9

glass restrictions around drinks in the spa and pool area but not allowing the wine bought during room service to be served in the pool area was quite dogmatic

my pyjamas)

there was no phone in my room so i had to walk to reception to order room service

the room service menu was a bit sparse

there was only some onscreen info on the tv about the hotel, a room service menu but no info about how to order room service, timings or indeed any info about

our room(twin room) was lovely and the breakfast room service we requested was excellent (-) the room service breakfast menu suggested but this wasn't an available item (+) the room was clean and the room service brownie and ice-cream was divine (-)room service breakfast menu was no longer in use but wasn't told and given a cooked breakfast even (+)great room service & bed was comfortable (-)didn't answer the phone for reception when we tried to order room service (-)food quality - we ordered main meals as room service and quite frankly they were awful (-) no information on the phone to say what to press for room service (+)did not have breakfast. the room service was cold and the ice cream melted.

and breakfast for an amzing price given the location being so close to centre and having frre parking

central location with free parking. comfy bed. good choice of breakfast.

was quite noisy from the room above, and access to the room with a kids' buggy was almost impossible

breakfast, good location at the top of the high street, lots of free parking, great value, friendly

breakfast is good aswell and room service was spot on

no newspapers available, no room service

and i would have liked to have gone for a walk had it not been pouring down on both evenings room service menu not over priced compared to some places

item was left off the room service order and both desk lights did not work, leaving the desk area very dark to work in

at reception about room service and told i could order, when i rang up to order, it wasn t available in the room i

the rooms, the location, the helpful desk and room service staff, the outside space.

wifi was great and there was a desk in my room to work at

lovely pub lots of parking, great atmosphere friendly welcome

breakfast service poor. tables not cleared during & well after guest have left the table

pretty rooms, friendly staff, good pub food, big parking, walking distance to a town centre with lots of places for a drink or

room service was very quick and food was of a high standard

no bottled water in the room or information sheet that there was an option for room service etc

room service came for change over at 9am well before check out time

i ordered room service from the italian restaurant and it was delicious

i booked for a week but room service just changed the bed without vacuuming, i had to ask them to vacuum the room as there

is a little over priced but it has to be room service due to restrictions, the place needs a bit of a upgrade but it s a difficult time

thought the room service tray charge was expensive, especially in the current climate where its preferable and

first hotel in the world over 60 years where i could not have an evening meal or room service after 17

we ended up getting room service as my baby was tired

on the first day we had no room service and the television had no radio stations available

the bed was very comfy, room service was swift and the staff were happy and helpful

i ordered room service and totally opposite to what i ordered was delivered - sent it back

room service cold & order wrong

jacuzzi not working breakfast very underwhelming no room service menu in room on arrival

only seemed to have vegan food on room service on the sat night

the 5pound charge for room service.

tray charge for room service.

no signs to indicate where the parking is located - no food served at 10 pm - not when bar menu/ room

room service for breakfast was very good and the location for visiting salisbury was excellent

room service food pretty mediocre

bizarrely when breakfast wasn't good. room service excellent food all hot and arrived quickly

room service and a wonderful bath bed fantastic

a bit too hard pillows to my liking and had a slight delay with room service but wouldn t complain

the poor lad at the bar was expected to service the bar and the restaurant and room service, restaurant cane first followed by room service hence

which was a good thing as it prevented me ordering room service at 22:39 when i should have been asleep

good food, had room service and was very impressed by size of portion and quality, would def stay here again

have to pay a service charge for room service if you order from your room, but if you order at the bar to your room you don t pay

excellent room service. comfortable. all staff very well trained.

menu for room service meaning i had to have something i did not want checking out far too long with only 1

room service food presentation rather poor.

excellent, clean and easy to find my way around room service was a bonus

i would have liked room service to have been more flexible and longer

room service

no room service, this was

lack of food options as the only room service place stopped serving really early.

clean room had room service meal the first evening which was very good and good value for money too

i had room service from a menu with a good range of choices which arrived in goid time and was reasonably

liked that evening meals were provided by room service

we had room service both nights and the food and presentation was excellent

evening meal was also very nice and had room service

the steak was absolutely delicious and room service fantastic

room service would be a plus with little ones in tow

phoning for room service was hit and miss with the terrible phone in the room

amazing ud83dudc4f room service was great and staff mostly good

breakfast was amazing and the room service just the same very quick and efficient, the room was perfect and the bed was so

room service could of been a bit better

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

i arrived at 10pm and was told there was no room service available.

price for room service quite high.

we had room service which was amazing and the breakfast was great

i also had room service which was excellent too

bed, lots of room, i didn t eat here as my schedule didn t permit but there is a 24 hour room service available and the pool is open

location was good just off m4 ; room service was good; easy check in

the welcome, the size of the room, swift room service

room service a little long but we were advised before hand that the kitchen was extremely busy and

that i disliked anything as had room service which was quick and fresh, the staff friendly and helpful as i left my ipad in room

room service cost.. food was not great. need more selection on coffee tray

room service

lack of room service

i wished room service was available until 9:30 or 10 pm

the room service was absolutely banging and the restaurant meal blew us away

on ceilings, dirty floors in bathroom, sink didn t drain away, couldn t get hold of staff for room

room service or when quite an option to choose where you would like to sit or preferably

hot tub. room service.

we ordered room service and had breakfast

in the wishing well room - what a fantastic space

friendly bar and restaurant clearly enjoyed by visitors and locals

here before , excellent food, quiet location, well appointed rooms, plenty of parking, fast wifi, will stay again when in the

beautiful big spa bath plus separate shower and big comfy bed.

the breakfast was great

excellent welcome at check by young man. room service staff very friendly.

the food was fantastic from the restaurant

om service) it was nice that they have a restaurant, bar and a mini snack box and toiletries mini

room service didn t fully remake beds and refill milk etc.a

a good breakfast selection. an excellent room service meal, quick and still hot.

room service later than 9pm

room service for 3 days

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

room service was slow unable to turn mixer tap off

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

expensive room service

took 40 minutes to successfully order room service

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

didn't use room service but looked good woth some options available 24hrs

same menu choices in all restaurants/bars and room service

room excellent the most comfortable bed, room service exceptional staff amazing.

room service was brilliant too

we had a baby with us we used room service & found the portions slightly small for cost of

room service was very good and quick, although there isn t the biggest choice of food and it is

room service was terrible

restaurant room service everything apart from bedroom

great value & nice selection food on the menu for dining & room service

the room has a lovely large bed, decent tv, fridge, room service, and free spa toiletries

ordered room service, it took a while but wasnt a problem, food wasn t brilliant, 6 for nachos and only

i should add that on contacting room service they were very quick to bring a fresh towel to the room

they were very good regarding the dog and very helpful regarding room service.

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good room service, good location, big and clean room.

staff was great, room service was great, the restaurant where we had breakfast was pleasant, everything was clean,