lovely room, fast wifi, good shower, excellent restaurant, plenty of parking, pretty location

lovely seating area in bar and restaurant. great staff

parking wifi, bathroom accessories, everything was lovely

parking and room were ideal

first class local produce breakfast,

d a self catering cottage) so i always had breakfast on my own but still received the full service from a friendly staff member and a

didn't realise when i booked that it included breakfast too - what a fantastic price

even with me turning up later than planned and also suggested i could order dinner in the bar and they bring it across to me

would have been handy to have breakfast provided but i just got them to make me a tasty sandwich for my breakfast

the breakfast was beautifully presented & certainly lots of it. very good value

room service was extremely efficient and the staff were extremely attentive, helpful and friendly

room service menu v v limited and overpriced

staff were great when i sent back a salad on room service because it contained fish

my pyjamas)

we played cards in the bar and then had room service which arrived promptly and was very tasty

lidia in the reception and amy from room service were stars

excellent room service

it s location, cleanliness and room service

i will be returning and making use of the room service next time

there s no lift. no good room service. no fridge inside the room.

we had room service dinner and the food was delicious

if i absolutely have to, the wifi needed rebooting

clean, nicely decorated room with good facilities and easy access to the bar and dinning areas

lots of car parking space and on site restaurant was excellent

being chalet it was warm very clean and a comfortable bed like having your own bed sit with a bar and food just a short walk away will use this place

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

lovely big room next to the river. staff kindly let me have room service.

wifi . the room furnishings were tired

food was very good and the locals in the bar were friendly and talkative

parking was a little confusing at first as some of the car park is other side of the canal and

room service and as we arrived late we couldn't get access to a drink other than the 2 bottles of

option of room service may have been good also

on ceilings, dirty floors in bathroom, sink didn t drain away, couldn t get hold of staff for room

room service or when quite an option to choose where you would like to sit or preferably

the room service was absolutely banging and the restaurant meal blew us away

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

good location for our visit. easy plentiful parking. 5 minute walk to centre of faringdon.

the ample off street parking. the quietness

food was exceptional and the staff very friendly and helpful even with the waiting time at the bar in the evening we really enjoyed it

had dinner served in the bar

hotel was cold in reception and bar area and room service food was very dry

ordered room service for dinner and had to wait for over an hour which was the only downside

food is excellent, both in restaurant and if ordered via room service

breakfast and room service were both excellent high quality, tasty, and with a good variety of options

room service also

on arrival was given the room key and no explanation of times of breakfast or wifi access nor any pleasantries

very kindly brought delicious light supper to my room despite not officially offering room service

room service available

we had 2 rooms next door to each other which was great to keep the kids close by

wifi in the rooms is very poor

pillows and bar food weren't our taste . breakfast amazing

room was nice and big, comfy, great room service

gone to the restaurant it would have been better, so there needs to be a little more attention to room service meals

room service very hit and miss , only 1 staff member trying to do everything

the room service was efficient, helpful and we were made to feel that nothing was too much trouble

limited restarunt menu, better choice on room service, this should be offered on the restaurant.

bed was very comfortable and wifi worked really well

sufficient for my needs for the quick overnight stay i was on, a shame that i only spotted the wifi code on the way out

bathroom sink inaccessible as shelf above was too low. tv not programmed wifi password incorrect

wifi was poor

wifi was good

restaurant offered food right through with room service

bed, lots of room, i didn t eat here as my schedule didn t permit but there is a 24 hour room service available and the pool is open

i also had room service which was excellent too

a bit of a problem with actually getting hold of room service on the second evening, but the bar staff were very helpful in taking my order - and

had 1 room service meal it was average

good room service from bar menu and good value breakfast compared to some hotels

no food available after 9 other than sandwiches - room service finishes at 9

at reception about room service and told i could order, when i rang up to order, it wasn t available in the room i

breakfast is good aswell and room service was spot on

room service for tea/coffee, cost us extra 10

room service cold & order wrong

great room service selection

room service poor. restaurant very slow

one didn't connect) and perhaps an updated room service menu

the bed was very comfy, room service was swift and the staff were happy and helpful

also food for room service was over priced ( 27 for burger) and it wasn t good (-)room service was a let down tried twice to order , but told would have to collect from the (+) i think the decor in the room was tired and i expected room service to be available (-)room service would have been great. (-)bedroom block looking dated and rooms no room service (+)location, good spa and swimming pool facility but non existing room service (-)30am knock on door for room service (-) need proper modern hotel service like room service and portering bags etc (-)about sandwiches and coffee on arrival , and were told in no uncertain terms that there was no room service (-)no room service option

our room was in the annex with parking spaces nearby

wifi was intermittent

restaurant and bar were very good

the gym and spa facilities are an added bonus

wonderful room service food.

house, easy to access, good parking

parking, staff, comfortable bed, good food. good wifi

the food is amazing, some of the best indian cuisine i ve experienced, lots of parking

staff are friendly, breakfast was lovely, rooms very clean and tidy.

staff were friendly as usual and agreat food at the bar the previous

the bar has a lovely relaxed atmosphere

the biscuits and chocolates in the room for the hoomans and although there were dog treats at the bar it would of been nice too of had some in the room maybe instead of the chocolate

the staff the bar the room the food were all excellent. couldn't fault anything.

the bar served some very nice real ales and the food we had in the evening was of a very good standard

our room(twin room) was lovely and the breakfast room service we requested was excellent (-) the room service breakfast menu suggested but this wasn't an available item (+) the room was clean and the room service brownie and ice-cream was divine (-)room service breakfast menu was no longer in use but wasn't told and given a cooked breakfast even (+)great room service & bed was comfortable (-)didn't answer the phone for reception when we tried to order room service (-)food quality - we ordered main meals as room service and quite frankly they were awful (-) no information on the phone to say what to press for room service (+)did not have breakfast. the room service was cold and the ice cream melted.

great location. newly refurbished rooms and free parking too.

has an ev charger but it's a very tight space, and is really only suitable if your charging point is on

friendly helpful staff, comfortable rooms, great breakfast, free parking.

wifi not great.

was excellent and we took advantage of the room service and enjoyed breakfast on our

location, good sized room that was well appointed, good breakfast - that we had as room service as a treat

to covid 19 we had dinner in the bacon friday as resturant was closed meal was excellent we had room service on saturday with no surcharge for that

a slight mistake, that can happen but not a big deal; no spare card to order for breakfast room service for the second morning and we had to call reception for milk to be supplied

the room service order was plentiful

room service alot of stains on the carpets that were very obvious

my sandwich i ordered with room service part of it was wet horrid

breakfast, staff and room service was great!

room service was lovely

service is good and the hotel is well laid out with great parking. room service was excellent.

friendly staff including room service chappie

we re so kind and allowed me room service as my husband was unwell

the biggest problem was the wifi - it didn't work in our room at all or in the restaurant - we did manage to log on in the bar

was perfect from the welcoming and helpful staff, the delicious evening meal and breakfast to the tranquil comfortable room

friendly staff and lots of parking

was nice, however we asked for one of our rooms to be a twin which it was not, then when we asked room service for bedding i was left to split and dress the beds

no bidy wash but room service did bring some

just one towel for 2 people no room service menu in the room

great location and best of all room service from a full menu you order online and delivered in 20 minutes absolutely

great menu although we had some difficulty ordering the room service and had to walk down the restaurant to collect it

was not impressed with how long it took for room service to take my order in the early evening

restaurant did not open on a sunday evening, however due to the room upgrade we decided to have room service, which was lovely

also didn't like paying for the car park and room service

the cookies were awesome, didn t use the facilities, but room service was great.

room service for meal in room also excellent and food

the wifi was very poor

car parking opposite

location perfect for golf at frilford clean and good location

very close to our event venue at the frilford golf club; easy to find both ways!

plenty of car parking and close to oxford/ abingdon

the complimentary items was very generous and a pot of tea and cake with room service was just what was needed after a long walk

friendly hosts, stunning location, very safe parking, fabulous food, would recommend to anyone

watched tele in the 17c bar with the locals

elder brook house adjoins the new inn pub and we really enjoyed popping through to the friendly bar and having a pint of well kept ale

hearty breakfast

room service was excellent though so it wasn't an issue and we didn't pay a room service charge

lovely staff and helpful room service was excellent have stayed here before for our event lovely easy location to get

wood have been nice to have breakfast times in the bedroom and also no information on room service i had to call down for a menu i think it would have been nicer to have them to hand

additional cost for room service to the menu price, so could eat in room whilst working

room service on request. not an issue for a short stay.

parking on site which is a plus point for me

the wifi was great and the tv worked

we ate in the restaurant, enjoyed a few drinks in the bar and had a lovely night's stay

we didn t like the only improvement i would add was visible information about the area and the wifi connection code

parking was very convenient

priced out of restaurant evening menu,

there was a good room service option where you could get most of the food on menu for the restauant at a cheaper

welcome was lovely after a tough work day the room service was perfect

in advance' turned into 'sorry we're full' so we didn't get to try the food - and breakfast was room service, so we didn't even get to see the inside of the dining room, which looked rather nice

food was impeccable and the fact we could get room service for dinner and breakfast made this place one of the nicer stays we've

it was dirty no room service provided even when requested dishes r not washed properly mould in the rooms rooms r

had the room service, we had dinner which was very nice and the breakfast which was plentiful

friendly and fantastic value , i needed to leave hotel early and was able to get my breakfast before the stated

slow bar service - one employee working both the bar and the reception area.

being the last to leave the bar i don't remember much about the

venue handy for everything in town with ample on street free parking

staff were very helpful and even ensured our room was ready for an early check in

nice bar and good food. we liked the sunday carvery

didn't eat or drink at the bar as i wasn't comfortable with the other customers dogs in the pub

they were able to cater for a coeliac for both breakfast and evening bar meal

we stayed for 2 consecutive nights and i was also surprised that there was no room service

room service was good

we had room service both nights and the food and presentation was excellent

very friendly and helpful staff. room service from the restaurant, thank you laura!

good choice for dinner menu, room service only