this time, i was too tired to go down for dinner, but as they don't do room service, they are very happy with having a takeaway delivery to reception, and then they

were rude and had issues with supplying room service even though we confirmed this and the charge before we arrived, the duvet had a

says on website it has room service but doesn t offer this feature

great location with parking

staff was friendly and helpful, dinner and breakfast were really good, and the beds were comfortable

unique accommodation. room service great. fab location, near stone henge.

room service from the pub which was a bonus in these covid times

room service was tip top

the food was lovely, and i had room service, as i was tired

staff were all incredibly friendly and helpful room service was great, staff were happy to bring the drinks and food out to the hut which was such

room service, breakfast, friendly staff, dog friendly

single female business traveller i am always looking for a friendly hotel that has free wifi and room service as i don't like eating on my own

outdoors area & play space for kids were great & so was breakfast

very very cheap price including breakfast ud83dude03

spa bath lovely

i booked for a week but room service just changed the bed without vacuuming, i had to ask them to vacuum the room as there

no bottled water in the room or information sheet that there was an option for room service etc

room service came for change over at 9am well before check out time

work going on next to our room, no room service even when advertised

i ordered room service from the italian restaurant and it was delicious

is a little over priced but it has to be room service due to restrictions, the place needs a bit of a upgrade but it s a difficult time

there is no room service

the beer on tap was tasty as was the room service we ordered

on the first day we had no room service and the television had no radio stations available

we ended up getting room service as my baby was tired

we didn't like being woken up by the cleaners as we didn't get a room service door

the 5pound charge for room service.

location was great. room was nice. room service was good.

no signs to indicate where the parking is located - no food served at 10 pm - not when bar menu/ room

tray charge for room service.

wifi dropped in and out frequently could have made life a lot easier if it were reliable

dodgy wifi

country inn, with very well appointed rooms, really friendly staff, and an excellent bar and restaurant, with a great selection of food and drinks

wifi didn't have a password so it was easy for us to hop on

is great bar and restaurant on site, plenty of parking, easily accessed from major routes

kids loved our stay

nice and clean with friendly bar staff

great location, could sit and eat dinner just outside the room once the kids asleep

the noise from the road and bar were quite loud.

into which you can wheel your bike from the courtyard-style parking area / beer garden

good location. good for parking. friendliness of staff. room service daily.

10 additional charge for room service!

food evening meal and room service plus good to have parking

room service was quite acceptable

room service was excellent

experience at the pelican started very well as i was given an early check in as i had a lot of luggage and the extra hour gave me time to go shopping in the town

nice room, nice local ales in the bar. pleasant and cheerful bar lady.

bar staff friendly on arrival quickly showed us around then left

the bar prices were substantially less than other premises in the town

the bar closed early midweek. however there were plenty of other bars with throwing distance

wifi in the room would have been appreciated.

though it never is).

everyone was very friendly including the locals at the bar in the evening , nice meal ,lady at the bar in the morning even wrote me a little map of where

wifi and door lock issue

od luck with that in the uk), wifi poor, unbelievable racket outside at 2am saturday night when the nightclubs let out whislt

the rooms, the location, the helpful desk and room service staff, the outside space.

customer service, everything we asked for, early check in, friendly team

very comfortable warm welcoming room and bed great nights sleep and great breakfast especially the one modified to my wife's tatse with no fuss at all

would recommend as ample parking provided as well

wifi was great and there was a desk in my room to work at

the room service menu stops at 9

room service was polite, speedy and delicious but a tad expensive

room service can t manage a sandwich after 5pm only choices are full meal or a starter off

room service only available till 8 pm ;///

limited choise on the room service menu

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

room service was slow unable to turn mixer tap off

room service for 3 days

thing, the breakfast room service could be improved a little

breakfast room service was great, bed was comfy

a great overnight stay room was very clean and comfortable and room service was quick and easy

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch; funny that i have been using electric

room service and a wonderful bath bed fantastic

friendly staff, spacious room, great room service, warm and welcoming

a bit too hard pillows to my liking and had a slight delay with room service but wouldn t complain

my only small criticism would be the food and drinks were quite expensive (also the room service charge), particularly given they re in quite an isolated location and there aren t (-)room service menu could be more varied. (+)room service for evening meal. breakfast. bother delicious and with excellent service. (+)bathroom is amazing. lovely lady at reception checked me in. room service was quick to arrive. (+)and we enjoyed a drink in the lounge where he could play on the floor then had delicious room service (+) the food and wine selection were fantastic, both in room service and in the restaurant and, once again, specific needs (food allergies) were met with (+)room service breakfast was exceptional, dinner in the restaurant was superb (-)creaky bathroom door dirty trolley legs of room service which our crawling baby kept going for (-)expensive main menu in restaurant including drinks and limited choice room service menu. (-)30pm the room service menu consists of 3 sandwiches and that's it

was busy between 4 and 6 in the evenings but that's to be expected as the kids can swim at that time but it didn't bother us

maybe just longer hours for kids in the swimming pool would be nice.

wifi was poor

(that said it was also a very nice place to be as a family and the kids were really looked after)

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

breakfast, comfortable beds, nice terrace bar to sit outside on, free towels for if you go swimming, friendly and helpful staff, close to

room was lovely, very comfortable for myself and two kids

lift in the building so you carry your luggage one flight of stairs wifi wasn t great no mini fridge or mini bar in the room toiletries were almost non

the room was very clean and the unexpected bunk beds made the kids happy

we arrived late and there was no restaurant or room service.

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

i arrived at 10pm and was told there was no room service available.

30 pm and with a 2 year old that was to late but we overcame it with room service which was

we had room service which was amazing and the breakfast was great

no room service

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

room service closed quite early.

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

would of like room service, but the restaurant and the breakfast was super !!

they were very good regarding the dog and very helpful regarding room service.

room service and staff were very friendly

the room service was amazing, food was very good and service very prompt and easy to order

one day i was little bit late but still need room service, someone was hurrying me =

not enough food choice in room service

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

expensive room service

didn't use room service but looked good woth some options available 24hrs

in our luggage the room cleaning not really good if we asked for anything from the front desk or room service we had to go bring it by ourselves

took 40 minutes to successfully order room service

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

staff were super helpful and we had room service for our evening meal which was very very nice

we stayed 7 nights and got no room service

i also had room service and that was really nice too

27/7 room service available

room service menu could include children s options

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

the room service details were lovely

the bar was good too and the room service pizza was a real treat

fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

sometimes slow waits to call reception / order room service

the breakfast was lovely and the room service the place is amazing

room service choice

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

we drank at the bar which has a lovely atmosphere, we had good room service and breakfast buffet was excellent, with a great variety

breakfast was really good even though there was only room service but we enjoyed it

asked for some water as i had a kidney infection, room service lady when i told her about infection went to get me more water

we had a baby with us we used room service & found the portions slightly small for cost of

room service was brilliant too

no room service available any time

room service aswell as we arrived late, they really took in consideration of the allergies we had

i really couldn t fault it. fabulous mini break! room service option would be nice :)

wifi unreliable

there should at least be a bar menu

the room has a lovely large bed, decent tv, fridge, room service, and free spa toiletries

have rated it excellent but for the knock on the door late at night with room service trying to deliver a sandwich i ignored it first time but he came back for a second go

the cost for room service was fairly expensive but very

room didn't work, it was reported when i arrived although nothing was done about it, we ordered room service both days but we couldnt order by phone we had to go to reception

issue we had was with the room service breakfast arriving an hour late & not what we ordered but did not make our stay less

great room service with excellent food

no room service available when i stayed

though staff were happy for me to take ordered foof back to

room service for snacks, sandwiches etc and vending machine in reception empty no fridge in my

covid restrictions meant there was no room service available, so had to carry drinks up to the room from the bar

have to wait for eggs if not want scrambled never get salt when ordering room service

i had room service afew nights again was a pleasure

comfy bed, got room service rather than leave my dog in the car in the cold, and it was great service

the room service was delicious and plentiful

room, breakfast, room service!