free parking and wifi

parking was very convenient

quiet relaxed atmosphere, parking and excellent position.

fabulous pub and accommodation. good parking

good to see bar and restaurant popular with locals, always a good sign

very kindly brought delicious light supper to my room despite not officially offering room service

room service available

wifi in the rooms is poor

are separated from the bar and restaurant area so that they are very quiet

the staff were very friendly. the food was good. they let us have a late check out.

lovely big room next to the river. staff kindly let me have room service.

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

loads of parking, even for vans which is always hard to find

breakfast wifi slow service railway line

what really makes this place great are the staff, from checkin, drinks at the bar and breakfast every member of staff was super helpful and friendly

our room(twin room) was lovely and the breakfast room service we requested was excellent (-) the room service breakfast menu suggested but this wasn't an available item (+) the room was clean and the room service brownie and ice-cream was divine (-)room service breakfast menu was no longer in use but wasn't told and given a cooked breakfast even (+)great room service & bed was comfortable (-)didn't answer the phone for reception when we tried to order room service (-)food quality - we ordered main meals as room service and quite frankly they were awful (-) no information on the phone to say what to press for room service (+)did not have breakfast. the room service was cold and the ice cream melted.

staff, ev charger

room was over the bar so as you would expect was a bit noisy but not overly so and not too late

breakfast, good location at the top of the high street, lots of free parking, great value, friendly

was quite noisy from the room above, and access to the room with a kids' buggy was almost impossible

glass restrictions around drinks in the spa and pool area but not allowing the wine bought during room service to be served in the pool area was quite dogmatic

though the menu did not state this)

my pyjamas)

no room service option

there was no phone in my room so i had to walk to reception to order room service

room service for tea/coffee, cost us extra 10

no food available after 9 other than sandwiches - room service finishes at 9

at reception about room service and told i could order, when i rang up to order, it wasn t available in the room i

no newspapers available, no room service

good room service from bar menu and good value breakfast compared to some hotels

only seemed to have vegan food on room service on the sat night

room service poor. restaurant very slow

room service cold & order wrong

i ordered room service and totally opposite to what i ordered was delivered - sent it back

one didn't connect) and perhaps an updated room service menu

i had to ring the hotel from my mobile for this information and again to order room service

the welcome, the size of the room, swift room service

bed, lots of room, i didn t eat here as my schedule didn t permit but there is a 24 hour room service available and the pool is open

i also had room service which was excellent too

location was good just off m4 ; room service was good; easy check in

room service or when quite an option to choose where you would like to sit or preferably

option of room service may have been good also

the room service was absolutely banging and the restaurant meal blew us away

we ordered room service and had breakfast

hot tub. room service.

also disappointed no room service after 9

room service menu was poor

the feather beef and parmesan chips was lovely for room service

didn t like that there was no way to get a drink when back at the hotel - should have a bar or room service at

when ordered room service, we were given only a cooked meal plate with bare minimum

we stayed for 2 consecutive nights and i was also surprised that there was no room service

there was a lack of chairs at the table for room service

room service was good

very friendly and helpful staff. room service from the restaurant, thank you laura!

evening meal was also very nice and had room service

was excellent in a cozy atmosphere, very friendly staff, tasty dinner, ample parking

parking and room were ideal

with lots of choices, super friendly friendly staff, very charming rooms and area, enough parking space

plenty of parking

in the wishing well room - what a fantastic space

a good breakfast selection. an excellent room service meal, quick and still hot.

room service food wasn't great but maybe it was just what i ordered

excellent welcome at check by young man. room service staff very friendly.

the filipino gentleman that coordinates room service etc also went above and beyond to make sure our stay was as comfortable as possible

room service was fine, if a bit overpriced

no overnight room service

the late night room service was unable to provide gluten free bread for a sandwich despite it being available on

service hours should be a little extended, and the room service menu should be

good to have free room service for breakfast under the current circumstances.

my room service meal which i ordered at about 7:15pm had not arrived at 8:11pm so i chased it up, and

bed was very comfortable and wifi worked really well

bathroom sink inaccessible as shelf above was too low. tv not programmed wifi password incorrect

wifi was poor

sufficient for my needs for the quick overnight stay i was on, a shame that i only spotted the wifi code on the way out

wifi was good

the bar and restaurant was beautifully designed with tables well spaced and comfortable chairs

st be recently improved given previous reviews); decent cosy pub and the most terrific

sufficient parking given christmas season

comfortable room, great food, staff very helpful. safe parking for motorbike.

is great bar and restaurant on site, plenty of parking, easily accessed from major routes

all facilities closed due to lockdown , but room service was spot on ud83dudc4dud83cudffd

room service great - food was fab

only small gripe was i couldn't find the room service number in the room.

price of room service and quality of the food

room service is open and provides a good menu

the parking felt very unsafe amongst the hgv's and services.

more car parking spaces

no wifi

good wifi, clean rooms, lovely orange soap.

not really any negatives. maybe a secure motorcycle parking area would have helped me a little.

christmas parties going on that night so we couldn't use the bar but we didn't need to anyway and room service was offered as an alternative if we did want to

reception staff very pleasant and also had a lovely chat with the room service lady

room service and bed was very comfortable and the room was very cosy and location right in the

room service was on 2 per tray

no room service turnaround on second night

i can't comment on food/drink or room service as i did not order anything a few little things 1

and grill had live music which made eating in there impossible

great hotel, room service was brilliant.

for room service

ke removing something on the burgers)

it's great to know that our room service and breakfast selection met your expectations

nner and breakfast) and very dog friendly

bar & restaurant area, also the outside terrace and an excellent location

of a lack of places to sit in bar - although part reserved for private function

breakfast was delicious as well

the room about the hotel menu or what was available downstairs - wasn t clear if there was any room service for dinner or drinks

no room service or anyone at reception when we phoned and went down to try and get a drink.

ordered room service and the food arrived cold and no cutlery

the garden, you can hear cars on the road also when i arrived i need to to be connected with wifi to have a zoom meeting from work but hotel had a power cut so i needed leave to place where i

did i mention the full english breakfast ud83dude00

wifi was so poor you had to pay to upgrade to get any sort of signal

and there was a wifi password right on the wall, so although phone signal and data was poor, we could still get

wifi was fabulous, really strong signal

car parking a little tight

wifi signal was patchy but i was in a room at the end of the corridor so it may have been a

location was good and hotel seemed clean. room service was prompt and food was good.

room service food was rubbish and i complained.the soup was inedible.

unclear when room service available and if it supplied alcohol when the bar is closed

told them l want room service today and the receptionists told me the chef is busy and l had to get my refund but l

tates it's available 24 hrs) no one answered

was no room service at all, food had run out apparently, but one of ur staff gave me some crisps and cakes

was told by staff they would let me know about dessert of the day via room service & didn't.

there are any left) and they are not worth the price

room was a lovely size, bed extremely comfortable, room service quick and tasty

unable to get room service past 10pm but the bar served the same food until 1am

we had room service too which was fantastic

we had both dinner and room service and both were very good

room service was good

room service was nice & very handy considering i was recovering from an operation, the fridge was

had room service on the first night and the food was piping hot when it arrived and very tasty

also food for room service was over priced ( 27 for burger) and it wasn t good (-)room service was a let down tried twice to order , but told would have to collect from the (+) i think the decor in the room was tired and i expected room service to be available (-)room service would have been great. (-)bedroom block looking dated and rooms no room service (+)location, good spa and swimming pool facility but non existing room service (-)30am knock on door for room service (-) need proper modern hotel service like room service and portering bags etc (-)about sandwiches and coffee on arrival , and were told in no uncertain terms that there was no room service (-)no room service option

there is a decent sized swimming pool and the breakfast is excellent

restaurant and bar were very good

the gym could do with a few weight machines. the shower in the bedroom pretty old.

of lovely outside areas to sit including an italian garden in countryside location with plenty of parking & indoor pool

wonderful room service food.

were in the outbuildings so could not access the wifi

breakfast was perfect and it's located in a very nice quiet area

bar is very small, and for the rest of the house not very upmarket, but there was cold beer and

my partner has mobility difficulties so they were also great with accommodating breakfast (they let me take it up to the room and sorted a tray and everything for me

would have been handy to have breakfast provided but i just got them to make me a tasty sandwich for my breakfast

dog friendly, she loved her special breakfast and roast dinner

pets allowed to accompany owners to the bar and restaurant

friendliness of staff. good food menu. car parking on sit was good. easy to find.

d a self catering cottage) so i always had breakfast on my own but still received the full service from a friendly staff member and a

room service

room service called a little too early in the morning!!

food seems to take a long time. 1.5 hours for a room service meal is not acceptable.

no tea or coffee making facilities in the room no food for room service

information in the rooms about hotel , like meal times and what you can order eg room service

room service was lovely

room service alot of stains on the carpets that were very obvious

my sandwich i ordered with room service part of it was wet horrid

was not aware of the alternate day room service else would have requested the room service

room service sandwich very standard and expensive , two sandwiches and nothing else 22 a s

fast wifi

minor..tv aerial not connected. it also has a firestick but was not connected on wifi.

lovely scenery and bar staff

tricky wifi access

staff were friendly as usual and agreat food at the bar the previous

the room service food was very poor even something as easy as a toasted sandwich uncooked soggy

couldn't pay for room service on debit or credit card in the room.

the food was really tasty and well presented - even though it was room service only due to covid rules

room service food was also very good

room service and restaurant prices were expensive, the food and service wasn t commensurate with

great room service

welcoming, facilities were spotlessly clean, food was delicious, great location, restaurant/bar/room service team members were efficient and freindly

we ordered room service and the food was excellent and just as pictured

ordered room service, which was prompt and tasty

room service perfect

on arrival was given the room key and no explanation of times of breakfast or wifi access nor any pleasantries