improved room service menu options

snow meant the food festival was cancelled but the room was so comfortable we didnt really mind room service dinner was excellent and

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

breakfast was amazing, staff were very friendly and the rooms were spotless

the bar prices seemed a bit expensive for the area.

room service was excellent

offering covid room service

you have to choose 1 plate any extra will be charged separately and the tast is not that good no room service there was no air conditioner despite the extremely hot weather, we had only a fan

having a small table in the room would be good for room service.

single noise which means you cannot sleep no phone in room to ring room to room or reception/room service bathroom/beds/ room lighting need renewing not practical or

everything is covid safe and you have the option of room service if you re staying, which is great

the boys thought it was fabulous and as one was poorly on arrival the staff made sure we had room service brought to our room

were very friendly and helpful breakfast and evening meals were excellent location and outdoor space stunning

parking on site

private parking was good though the entrance to it is narrow and some may find it a challenge

there was no toilet brush and apparently the room service don t have one either as the soiled toilet remained soiled after the room was

had a charming ambience and the food menu was excellent and they accommodated our needs for room service

no room service, customer service at breakfast was below par.

however this was easily solved as we chose the excellent room service

we couldn't lock the door from the inside and room service almost caught an eyeful

room service for snacks in evening for those not wanting full meal but busy chef not meeting those

room service also available

room service available - the receptionist said they were short staffed

is very tired my mattress was very old needs replacing i stayed two nights no room service spa is in need of a clean up no lockers for valuables breakfast on sunday was a hot

above - no room service but they dud bring us more tea, coffee, milk etc but bed was unmade and bathroom not

there was plenty of parking at the rear of the building and we enjoyed our stay

no wifi access

bar and restaurant area are comfortable and busy

lovely food, comfy beds free wifi throughout

there was even a pool table for the kids

it was great to have our own little apartment with a small kitchen and comfortable seating

incredible vegan breakfast freshly prepared for us

location, plenty of car parking spaces

the wifi signal was not great here.

even though the kitchen was closed the evening we arrived they asked if we would like a burger or fish and chips,

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

restaurant was closed

warm welcome and quick room service.

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff they have do

lack of beverage facilities, room service

comfortable bar and lounge

friendly staff

e threw up on the stairs)--the staff were

room :friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too expensive

no wifi in room

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

everything about our stay, food was amazing, and good value at the bar and good value for the food, lovely atmosphere, 5th time stayed here

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

the bar downstairs was good atmosphere the staff are friendly and very helpful

we had room service for our evening meal which wasn t enjoyable at all was very dry and the chips were

i got charged 5 for room service which i couldn t believe as the hotel was so quiet

ordered champagne for room on arrival, no champagne or phone to call room service,

no room service menu or any literature in the room

requested one double bed but they joined two single beds very uncomfortable, requested breakfast room service between 9-10am , they knocked at the door 7-45am, washbasin taps were loose etc

on the first evening we had to have room service because of high winds and rain closed the outside marquee

menu in the room which i tied to order from, and i couldn t get through to reception to order room service, it was a very busy time due to it being caerleon festival weekend

the telephone didn't work so couldn't order room service as

got room service instead, though, which was fast and easy

hotel the room was absoluletly beutiful and breakeast fantastic 16 for dinner in private dining room service and quality 10/10 really good value for the

i had a fabulous stay at the hotel. room service was exceptional, all staff truly superb.

so we paid for room service breakfast even though breakfast included in our room rate

room service was a bit slow

i really like the room service. i could order late dinner and it was delicious

30pm we only had room service as an option

we ordered room service as we didnt arrive until nearly 6pm

excellent facilities, clean and comfortable room. delicious food and quick room service.

we asked for room service, toiletries were not replaced, towels were not replaced

brilliant room service. staff very polite and friendly. highly recommended

we had room service for supper which delicious and so easy to order using the qr code in the room

room service took over 45 mins to arrive

pay for parking and room service charge of 5!!!

the room / bed shower was very good. room service was quick. the food was top class.

we only had breakfast during our stay which was well laid out and delicious

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay active

excellent room service

room service left dirty plates outside of room for two days

at the end of the corridor there were trolleys with dirty trays

down, pool at dylans closed, jacuzzi in ladies changing room not working aswell as in main pool, room service banging our door at midnight, we didn't order room service, woke us up and scared my

club, the pool and jacuzzi were amazing, beds so comfy, clean with all amenities required, we had room service and i have to say the steak was the best i've ever had

only thing i didn't realise was there was the option of room service

the room service food was amazing

nice breakfast and a quick room service

room service excellent

room service menu not that special & a bit expensive for what was offered and what it tasted like

good location to the m4. good car parking and friendly bar staff.

lovely bar staff

in the bar friendly and helpful didn't think they were linked to hotel but still helped during opening

noisy in the evening untill late, karaoke and music from the bar underneath the room was going on till late, the outside tables were very noisy, the evenings we

great location bar staff lovely

comfortable, great staff team, excellent food, parking on site

location, parking, comfort.

decent rooms, great hosts who were helpful. very nicely decorated rooms. on site parking

good parking, very good food and pub next ud83dudc4c the room was nice and the bed was very comfy

hotel was easy to fined and good parking

there were no robes in our room and room service was very expensive

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

ordered a room service and specifically mentioned not to do it in my absence but the room service team

ordered room service

t eating a meal in my hotel room on a saturday eve )

was superb as poached obvious free range eggs were spot on& the service very good&we requested room service and we were well pleased with the food&drink service we paid fot

location and i was able to order room service which is not always the case in hotels these

and room service was excellent and the food was delicious

was a bit odd though that we were told that staff were not allowed to share the wifi password with guests

very friendly and welcoming and were very obliging when we wanted to have a final drink in the bar when it was technically closed, we were not rushed to finish our drinks in teh lounge

only stayed one night in room 4 and had room service due to social distancing measures

excellent breakfast provided with a good range of choice

friendly staff, comfortable room, great breakfast!

and helpful, the internet was great, the tv had access to our streaming services, there was parking and a guest lounge, and the property was close to walks and the famous tintern abbey

suggest honesty bar explained and room needs to be more inviting perhaps music and the decor needs considering

my husband to celebrate his birthday, food in the upper deck restaurant was superb as was the breakfast the following morning

they had a restaurant, bar and cafe on site

however everyone kept apologising & gave us a free breakfast

was perfect, with ample parking

breakfast in the morning was also incredible

welcome good free off road parking on site good decor delicious dinner and breakfast and good bar service

whole hotel, restaurant and bar is beautiful and comfortable

free parking on site

plenty of parking and well signposted to find

warm welcome, good standard of furniture and decor. quiet bedrooms. free parking.

couldnt get the phone to work when i tried to call down to reception for room

check out was at 11am, however room service knocked the door at 10

good sized room. quiet. nice elemis products in shower. room service each day.

very good breakfast with plenty of choice

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

bar was fun and convenient

plenty of parking

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

is no phone signal on my o2 phone and there is no wifi signal in the bedrooms , but you do have it in the bar

myself and my partner enjoyed our visit here and would come again plenty of parking

room service swift and efficient

room service, later bar menu for food

i find that an unacceptable time for room service for 100

room service was given

room service, not required but little evidence of their presence

the bed was really comfortable, and the breakfast was superb

great quality cooked breakfast

breakfast excellent

friendly staff. good breakfast. spacious, clean room.

disappointed when i booked again to find out that breakfast is no longer available

many options on the menu for room service, but that was just a small thing

went for my 21st birthday, lady at reception went out of her way and got room service to send me a birthday card from the front desk and a birthday cake

the room service food was excellent

view of golf green was excellent room service was brilliant

no tea making facility and cold breakfast on room service.

we arrived at around 8pm , maybe just before and restaurant was no longer serving and no room service, receptionist did recommend a lovely pub about 5 minutes walk away which was

toiletries or room service menu in the room

this last trip i tried the new house burger for my room service dinner

food was lovley, breakfast, room service and evening meal

limited room service and dining menu, wi-fi rarely worked in my room.

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

we had a lovely room and had the option for room service, comfortable and we slept very well too

did not realise thursday was quiz night but room service good.

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

plenty of parking

though room service eating rather limited in choice

breakfast and room service food were excellent. staff were lovely. no complaints with the room

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

room service past the restaurant open times would have been great, or a vending machine

used room service which was prompt and good quality food

room service always looked for a reason not to clean the room

room was big. staff were helpful & room service was good

room service fee

no room service

room service took a good while but when it did come staff were very apologetic and food was great

food was mediocre and room service charge was excessive

no bath and room service terrible

the restaurant was full and couldn't seat me so asked for room service

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there wasn't anyone on the

had room service and the food wasn't very warm

was a bit expensive for the number of stars and i was unable to use the app to order room service

the room was spacious. gym was excellent. starbucks is a good touch. room service was good.

a simple menu for room service would be good

staff were very friendly and helpful and the rooms were immaculate. loved the room service.

the free room service is a great bonus, good comfortable room and great restaurant.