dining room service friendly and efficient on both breakfast and dinner servings

limited parking but i had no problem.

very relaxed staff and pretty building. breakfast staff were especially helpful and kind.

unfortunately breakfast was cold so only downside of stay

me spanish themed) which was fantastic for us,

the service was exceptional from everyone - front desk, room service and restaurant staff

loved the space in the room,, it was so hot but the staff brought me an extra fan, room service was amazing, breakfast was really good, and the spa is fabulous

the bar staff were very efficient and friendly and the room service food ordered was of a great standard

room service sandwich

staff, room service, quiet for most of the stay and especially at night for restful sleep

the service was excellent - room service sandwiches at 10:30 on a saturday night - marvellous.

great early check in, and late check out 11oclock. didn't have to rush.

wifi in the garden room was non existent a very weak signal

location, found finding the hotel really easy and plenty of parking spaces

building with perfect parking

no room service option so food limited in evening to bar crisps only

we used room service which was very easy and quick

comfortable beds and room,very friendly staff and excellent food-room service and breakfast

no room service for drinks only food it states you could have room service for a fee, bars closed at

room service here but there was nothing in the room to explain how to phone down to reception or

would have been a good idea to have a room service menu not enough parking

during the night and breakfast not great a little over cooked and the 50 taken from you for room service shouldn't be if you need room service pay at the room when things are delivered to

room service available, breakfast was nice and served from an early time

breakfast excellent- tasty well- cooked and good service from kind staff

the bar choice was good and staff knew how to make a good aperol spritz

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

the only difficulty on occassions was the parking.

and helpful, nothing was too much trouble, they helped us with places to go and the young bar man even helped me find a postcode and put it in my phone for me

m not very techie

service from the bar and waiters were very efficient

room service was very good - delicious food and served very quickly on a large tray with everything

-staff -swimming pool - spa -food plus room service amazing - location - breakfast

shower and blowing his nose muffins didn t come with out breakfast and ordered these with our room service shower also had old conditioner on the

menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal

service was generally very good, although being unwell, i d decided on room service and was more or less told i should go down to the bar to see what was on offer, then

room service could be better food, i was expecting homemade onion rings but was ok

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

would have like room service breakfast

room service staff very polite and efficient

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

friendly staff, late check out, upgraded room, central location

where it s situated is perfect with free parking

great location, easy to find and plenty of parking

free parking. large room. large shower. lovely staff.

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

used room service and found it efficient

excellent room service

didn't tell us any information like what time breakfast was served from and till or if room service was avaiblbe ect

ich we have stayed in before

efficient, friendly and helpful staff excellent room service

room service wasn't great. no snacks

there was no room service

a late night sandwich room service would have been much appreciated

extra for room service breakfast, no menu didn't no what to order

didnt tell us about room service, time we had to leave our room or anything of that kind

room service plates still outside peoples room doors the next morning

your meals from the restaurant and carry it back to the room, up stairs and though fire doors, room service would have been a great offer

room service trays were left in the corridor from my arrival on the night and were still there at

room service breakfast was excellent and delivered on time

had room service and the food wasn't very warm

room service menu is a bit pricey and limited would prefer the food from the bar

room service food a bit expensive

was a bit expensive for the number of stars and i was unable to use the app to order room service

the room was spacious. gym was excellent. starbucks is a good touch. room service was good.

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

out on room service during our stay

the website offers room service, but the staff said it was unavailable

ok room service indian food and breakfast

although they say there is room service, there is no menu in the room not a separate table to eat it at

i was offered room service but didn't want my room smelling of food

and friendly staff prompt room service great shower in the bathroom night porter quick and

room was very nice and clean and comfortable we had room service every day

only have two negatives the barmaid was not very friendly and i was told they were too busy to do room service

free wifi and a continental breakfast thrown in and really lose to town centre

good bar with selection of drinks available evening meal and breakfast was very good secure parking plenty of other bars in walking distance what more do you

menu could ve done with some simple and more filling dishes (we had to order room service after dinner and i wouldn t consider us a big eaters) (-)only upset was being charged an additional service charge when we did not have room service (+) wonderful room service, staff are always friendly (-)maybe a bit more variety on room service menu, but still beautiful! (-)the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no one came to collect the dishes and when the server brought our (-)charged us 11 for a bottle of water through room service (+) sticky toffee pudding on the room service menu was lovely (+)lovely staff, room service amazing. food could have been hotter but delicious (+)facilities in room - biscuits/tea and ironing facilities lovely staff - couldn t do enough room service is fantastic bed (+) very good breakfast and evening meal room service (-) tried to order room service and told harshly that it s not available

parking very convenient

lots of parking, good wifi, would stay again

easy parking and good value and a brilliant location for the mountains

plenty of parking space

food was absolutely amazing. room service , staff polite friendly

room service charges without saying there is a room service charge

luckily, we could get room service instead, but it was a bit unfortunate that the staff didn t let us know in advance

comfort, cleanliness, friendly helpful staff, especially gemma at reception and room service

and room service meal at night excellent highly recommend

there was no room service either

clean,nice room,freshly refurbished.good room service.

there was no telephone for room service, which was quite inconvenient

wasn't room service

would ve liked room service but not offered.

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

room service dinner prompt

the dinner room service menu was great too

used room service which was prompt and good quality food

room service past the restaurant open times would have been great, or a vending machine

room service

view from room , room service , good breakfast choices.

room service was very polite and

waited a long time for my room service meal 45 minutes

staff was great, room service

helpful for luggage, swimming pool facility, parking was free, starbucks for coffee, excellent room service meal, beds comfortable, good size tv

welcoming, the room was very tidy and the bed was very comfortable, the breakfast was lovely, the room service for our dinner was very good too

bar staff need extra training for room service orders and getting them right - very frustrating

room was excellent, settee, 50' tv, wifi, room service if

the check in staff were excellent, the pool and room service were brilliant.

brillant stay, stunning food and room service. staff couldn't do enought.

staff, breakfast are also lovely, room services available and very good value for money

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

disappointed with the room service meal that was ordered

nice range on the menu in the restaurant and room service for gluten free

room service and breakfast to room available

room service breakfast was exactly as we wanted, well cooked and warm and delivered on time

the room service was quick and cheerful

great customer service, so friendly! room service breakfast was lovely

room service although our phone did not work - we had to make our requests at reception for the

i liked being able to whatsapp my room service order

our stay but the floor was quite dirty and dusty it had not been swept or cleaned and even after room service on the 2nd day, the light fittings also had cobwebs but staff were polite and helpful

the bar was shut when we got back but room service was super quick

there was no room service or restaurant on a monday either

we ordered dinner and it came fast and the room service was efficient

big points that i got the chance to have room service, i like that i get the the chance to eat in my room

room service took a while

excellent room service and first class food

stayed for new year and the staff were very helpful, we ordered room service a few times and it was always fast and efficient

i ordered room service and had breakfast there the next morning

we didn't book breakfast or use room service but was great to have these options available

room service very reasonably priced

room service food was of very good quality

charge to deliver room service!!!

i strongly recommend the room service the breakfast bag was also delicious and provided the perfect start to the day

loved room service and late checkout

room service was poor

beds were really comfy, the view from our window was amazing, our bags were held nice and safe & room service was quick

room service was amazing and the breakfast too, it s a great deal especially when you prebook

enjoyed the meal at room service. value for money. nice staff and always smiling and helpful.

a foo fighters gig but we got upgraded, the reception team were amazing and we were able to order room service when we got back from the gig

room service

everything from the room service to the staff

this is the first time we have used room service for dinner and the service was excellent

both clean and tidy, i had to call room service and a member of staff was very helpful

a great selection on the evening room service menu

quiet comfertable room with room service

room service wasn t that great in terms of food standard

location breakfast room service

room service was bang on time and plentiful just wish the room was slightly bigger with better

comfy bed and room service

friendly staff, nice size room and comfy bed. excellent food

bottle opener in room would of been nice! room service menu lacking abit for casual bites.

receptionist and room service staff very friendly and efficient.

on the two occasions i rang through for room service, the staff were keen to ask if there was anything else

lovely service and room. excellent room service and meal

room service and no fridge in the room but the bar was close anyway so it didn't matter too much

i didn't use the restaurant, but room service was great

the bar selection is limited, there's no restaurant, room service or mini bar in the room

i wish there had been room service menus in the room for us to order

restaurant closed in the evening due to current restrictions but the room service meal was very good

room service cost was extortionate but the quality of food was excellent

tasty room service which arrived as promised

room service

room service expensive

didn't have a room service menu in the room this time

their room service is to die for

stay in your hotel when we visit cardiff and we always get a pleasant stay, we normally order room service as it s easier with our baby, and it s always tastes incredible and gets to us

didn t appear to do a room service late at night.

room service breakfast is a bit small

loved the room service

it has room service and stops cooking at 10pm so you can grab something late if your

swimming pool and spa area, delicious breakfast and room service, comfy and spacious rooms

only thing i found disappointing was the room service food menu, i thought it was a bit unimaginative and little choice, this didn t

i didn t use the restaurant but i did order room service and it was easy, quick and delicious

of liked to try the restaurant food via room service but it was pricey

read small print they take a 50 bond just in case of using room service etc.

lack of parking no mood lighting bathroom no room service no fridge in room

no room service

had to get room service to bring a heater up

i liked that rooms were clean and comfortable. room service was great also.

we did not opt for room service which was available if required but opted instead to replenish tea /coffee/ sugar,

room service staff member brilliant the full english breakfast was ok scrambled eggs felt there was

i ordered room service - and it was great to have a menu with a wide choice

we chose to have room service but there was a mix up with our order, however the staff were fantastic and amended it

called room service twice - no one responded

the bed was super comfy and clean, the tv was huge and room service was quick and friendly

no room service or restaurant ud83eudd14

room service - expensive and poor quality food

room service was slow and the food was not what we ordered but they refunded it fully

fabulous room service and excellent food

room service was excellent

the qr code in our room did not pick up the room number for room service.

room came with tea and coffee facilities and a phone too phone down too reception, housekeeping, room service etc

room service was fast and delicious

beautiful view awesome restaurant best room service for healthy fresh food overall great management mr richard very helpful kindly and

the pool and sauna area are is amazing and we had great food ordered from room service

stay, nice quiet, dark room when pulled curtains, bed was extra comfy, room service on point, staff were very helpful, breakfast was delicious

fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with the price which was very relaxing ,room was

) we wanted irish coffees / a few drinks for the room but room service coudln't offer us anything

most hotels are not offering any food whereas a massive plus was that this hotel offered room service breakfast and evening meal

room service available

room service was abit of a let down, as it said a certain time on the desk at reception then in the

were comfortable rooms perfectly clean supplies in rooms available staff friendly and helpful room service was great also free parking quiet for sleeping even on a friday

everything was superb! room service was excellent. extremely family friendly!

there are so many amenities that we didn t manage to try such as room service and spa etc since we only stayed the night but in the future we ll definitely be

there is teas and an expresso machine available, but also reasonable room service

room service always looked for a reason not to clean the room

staff were friendly and the room service ordering via mobile was excellent and convenient

room was big. staff were helpful & room service was good