went for my 21st birthday, lady at reception went out of her way and got room service to send me a birthday card from the front desk and a birthday cake

the breakfast and room service were both excellent, and finally the location is beautiful

room service food was very good, again excellent quality and at a very reasonable price

no tea making facility and cold breakfast on room service.

many options on the menu for room service, but that was just a small thing

check out was at 11am, however room service knocked the door at 10

good sized room. quiet. nice elemis products in shower. room service each day.

couldnt get the phone to work when i tried to call down to reception for room

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

breakfast

great quality cooked breakfast

disappointed when i booked again to find out that breakfast is no longer available

we requested an early check in and we were sent our room code soon after, that was really appreciated

breakfast excellent

friendly staff. good breakfast. spacious, clean room.

excellent staff, great rooms, nice room service breakfast

excellent facilities, clean and comfortable room. delicious food and quick room service.

room service was great and breakfast was

room service available up until late easy check

had room service for dinner- arrived promptly , was hot and a great steak

the room / bed shower was very good. room service was quick. the food was top class.

room service took over 45 mins to arrive

pay for parking and room service charge of 5!!!

ce: check out possible until 11)

fantastic facility with great bar selection and beautiful food

room service menu not that special & a bit expensive for what was offered and what it tasted like

the charge for the tray to room service

room was comfy, the staff were friendly, the room service food was good quality, the gym and mini pool was good addition

e has it removed at check out )

quick service for room service and bringing baby cot

i loved the pad restaurant, the spa facilities and room service options. the hotel was amazing.

and the food was very fancy and unfortunately very rich and not too my taste although the room service we did have was lovely

down, pool at dylans closed, jacuzzi in ladies changing room not working aswell as in main pool, room service banging our door at midnight, we didn't order room service, woke us up and scared my

for bottle of complimentary water at check in, it didn't arrive, so rang room service and requested again

club, the pool and jacuzzi were amazing, beds so comfy, clean with all amenities required, we had room service and i have to say the steak was the best i've ever had

i really like the room service. i could order late dinner and it was delicious

room service took 3 hours, but they made up for this by not charging me for my parking

beautiful room and the breakfast room service was lovely.

clean , room service was excellent and all the staff member was very helpful and always smiling , we

room service was a bit slow

ich wasn t available) 3)

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

room service wasn t available on the bank holiday sunday.

phone was not working, used my mobile to call reception & room service

advised there was room service, which was a lie

the mushrooms on toast for breakfast were sublime

incredible welcome was superb staff brilliant - warm welcome, service superb , great banter with bar staff room was very comfortable, clean , luxurious , everything was

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

good location, excellent parking and a good garden room

excellent rooms, a good bar with fine food on offer both there and in the restaurant.

on the first evening we had to have room service because of high winds and rain closed the outside marquee

the telephone didn't work so couldn't order room service as

hotel the room was absoluletly beutiful and breakeast fantastic 16 for dinner in private dining room service and quality 10/10 really good value for the

it would be a nice touch to have the option to have breakfast room service to spend more time enjoying the little garden

breakfast was lovely and room service was on time

breakfast card for room missed so no room service, when it did arrive after calling reception the pastries were hard and cold

room service was good

restricted room service menu

room service menu limited to two meal choices after 10pm with no snack options

room service food a bit expensive, 7.20 for 1 portion of chips, we enjoyed every one !!

rural location, very well presented room with a great selection of tea, coffee and breakfast facilities

comfiest bed and spacious room with great wifi

good parking

plenty of parking

bar food, very well cooked

only stayed one night in room 4 and had room service due to social distancing measures

breakfast also was amazing

the breakfast was exceptionally good, plenty of it with a great range of options, i was tempted by

the service was smooth fast and we cant fault any part of our stay bar at the end when our 6 year old daughter got stung by a wasp

there is a lounge area for guests to relax in with a honesty bar which was a nice touch

time i ordered room service i was not aware they charge 5 extra for the service

staff, comfortable and quiet premises, super breakfast and nice room service food

room service very quick

super friendly, arrived at 9pm and left at 9am but still had time for room service, food taste good and a swim in the morning

room service for food was great

price of the food for room service was abit much for the portion size but the food itself was

know there s room service but it would have ended up costing too much for the 15 allowance i had each night)

really helpful and friendly staff. easy ordering of room service via app.

i needed water and food but no room service which is also tough

no vegan options on room service which, given the modern branding of the hotel seemed extremely odd

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

ordered room service, but no table in room so had to eat on knee!

reception staff seemed grumpy when i asked for room service

excellent food, we had afternoon tea, dinner and room service breakfast and it was all very nice

had called for room service and was directed to leave a message, so i did

we weren t told that the late night room service was not available however the kind staff scrounged up something for us to eat

also did room service if required

room was big, the bed was comfy, the bar was great with a variety of craft ales and it was in a perfect location for work

room, fantastic staff, free parking, clean and very comfortable

parking was available at the rear of the pub

for a saturday night but once pub emptied all was quiet tea and coffee and breakfast bars and wifi very good price at 70 others in town charging 130 a night all in all a very enjoyable stay

left very early to do a family bike ride so couldnt have the free cooked breakfast

the bar had a great atmosphere with an extensive choice of drinks

private parking. air con. decent shower. good sized rooms. beer garden.

room was noisy, next to a main road, the wifi needed to get reconnected every two hours or so, i had to re register via a text message every

i had to say something, i would say the television channel selection is a little limited, but the wifi is great and strong

room service was exactly at the allocated time on our request form

stayed on our wedding night, room service and food was delicious

decor and room layout was excellent as was the room service breakfast

the bed was so comfortable and the room service breakfast was excellent

was brilliant top floor lovely view had room service breakfast in the bay window

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44

ordered a room service and specifically mentioned not to do it in my absence but the room service team

there were no robes in our room and room service was very expensive

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

no phone in room, no room service

managed to get room service for dinner which was great and i didnt need to leave my dog alone in the room

i know due to covid there was no room service but it would have been nice to have had a proper glass and not a plastic one

room service is hit and miss

i ordered room service

bar and restaurant times and room service availability would be helpful

tray of room service left from the previous occupant of my room which stayed until i ordered room service

i ordered room service which was very easy and speedy

we were upgraded to the bridal suite which was brilliant. room service was efficient and lovely

i ordered room service for my evening meal which was presented well and delicious, albeit that the tap water

room service food was very good

room service very helpful

courteous and attentive throughout our short stay, including reception and dining room room

no gf options for room service.

enjoyed very good room service too which was delivered quickly, fresh and hot

room a bit small. quite dark lighting. no room service after 9.30pm

room service on the friday night due to large parties in the restaurant for dinner

the minibar was a very curious selection and there was only one tea bag in the in-room service

great room service. very comfortable stay.

room service did not come with a tray.

offered room service

fridge in room and room service

room service was zero

no room service so no tea or coffee replenished no clean towels and we had to ask for tiolet

room service was non existent

put sign out for room service but not done

no room service once bar/ restaurant closed.

the app doesn t work also for ordering room service

room service was excellent

mini bar, room service

room service also it is more a boarding house not a hotel which they only focus on the club racks

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

also room service food arrived cold

daily room service didn t replace the cup and water glasses

good breakfast with room service. comfy bed and nice room

room service was excellent, the staff friendly and helpful

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

were warned about the onsite bar and evening entertainment facilities but it was still noisier than we

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the ongoing works but it made

excellent free wifi in the room enabled me to do some work after my meeting and upload it

paid wifi is disappointing in this day and age

room service was

some vegetables with my dinner and there were no options, however the food was top class and room service provided

the room service from the bistro was fantastic, the room service from the bar was equally good

room service is available and great if you manage it, when you scan the qr code for the menu it

i also liked that the hotel offered you a free drink from the bar in exhange for skipping room service, environmentally friendly and appreciated, good initiative

nice bar on the ground floor

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

great bar and cafe, cocktails and brunch in the morning were perfect

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

everything from the room service to food service and the hospitality

nothing really. the only slight negative was room service as the food was not at all warm

interesting and helpful staff on front desk and room service

room service menu was pretty poor

there wasn t anything really if i was being really picky there was no room service

we ordered room service via the app one morning and the breakfast was amazing

there was a coffee maker and kettle in the room, and room service available via an app

appreciated the added treats in room, no room service charge and breakfast was delicious

they had a gas fault while we were there and menus and room service were severely restricted

on the first night when i ordered room service the tray had crumbs on it from the previous customer, the wifi didn t work on the

restaurant didn't cater for toddler refused to give us a snack and room service for the wedding party was exceptionally poor especially given the money that was spent

room service was not as advertised

nice big room with bath, large tv, comfy bed and room service.

they must have answered my room service call within seconds and promptly dealt with my request

the children especially enjoyed the pool and the room service was delicious

however, the room service menu had a minimal selection of items, this would also include the breakfast order for

room service- made mistakes and then a 5 tray charge and a service charge.

room service later in the evening

also there was a mistake made with our room service and a service charge was still added

the bed was comfy and the bathroom and room service was great. very good locaton to eat out.

for room service i come away for break not to clean my room there come round asking what i have run out

client in the elevator helping me same thing to get it to my room, i understand it s not a room service but i don t think being nice is too much to ask

room service would be great but fab you can order in the bar and take to room

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

was a bit gross when going to bed

loved the room service

and came back to th hotel after being discharged the staff let us order from the main menu as room service because i didn't feel well enough to go into the restaurant

club sandwich from room service wasn't great.

the staff and the room service.

room service was available

room service good

no room service

room service was unreachable by phone during day as well as night

room service hours only when the bar is open and rather expensive, which was a bit of a letdown

super kind receptionists, good location , lovely room, comfy bed , great food and room service .

friendly staff, excellent view and tio too room service!

great lighting, room service was great and the location was perfect

room service

perhaps more choice of coffee in the room and extended room service menu

we were able to get room service late, and the room was comfy and clean

i feel the room service meal we ordered was quite small portions

fantastic friendly staff, lots of comforts, best shower ever, fantastic room service

only small problem for me is i wanted to order room service but i was advised that we have to go down and collect it ourselves instead of actually

the food delivered to us by room service was really nice however a bit over priced

we ordered room service and the food was fantastic and staff lovely

room service was great

i did order food from the hotel room service menu, the food i had was cooked to perfection and was also at a reasonable price, my

of the centre with good,clean facilities,room service was pleasant and staff were more than polite,was also great value for money,would

on where there was no room service provided whilst there it would of been better if there was a bit more coffee and tea

excellent breakfast and good to have room service available until 2200

better room service menu. had to go to tesco as we were 5 mins late for full menu.

the room service/food was exceptional i enjoyed every meal i got

quick room service, clean rooms and great value for money

good location / excellent food and room service will definitely be back

from arrival, parking, food, room services and perfect everything

the worst thing is the price of the room service, 5 for a tray charge is a little steep, on top of your price of the food

*easy check in process *room was spacious, clean and tidy *big, comfy bed *access to 24h gym *24h room service + wake up call

just managed to get food in time from room service

more vegan options for room service

room service was prompt, they provided ice for prosecco at the bar

in the bar friendly and helpful didn't think they were linked to hotel but still helped during opening

there was a dj in the bar that played until gone midnight, we felt like we were in a nightclub - no mention of this on

good location to the m4. good car parking and friendly bar staff.

bar and restaurant staff were very helpful, food was reasonably priced and very good

great location bar staff lovely