pool was clean 1st day, but then no maintenance or cleaning

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

clean and modern facility with a clean pool

the pool was very quite dirty

the pool was closed but it was so hot out. whyyyyy?

outdoor pool was clean and nice, and the breakfast was far better than most hotels

nice breakfast. beautiful pool area.

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

bonus washer and dryer facilities, swimming pool, and basketball hoop

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

pool and breakfast was closed. state restrictions though.

pool is a little small, although there were not many other swimmers

pool needs a little cleaning.

pool & hot tub wide open

almost like the chlorine odor when the pool has too much chemicals

the pool is very very frigid.

great pool; good staff

the pool was always pack and parking was bad i also thought they should have provided free breakfast

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

also enjoyed the pool area and lobby for relaxing

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80 degrees out

we liked everything was very clean and comfortable. outdoor pool was great as well.

outdoor pool and fire pit on a summer night was fabulous

i wish the pool was indoor.

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

indoor pool

the pool the big rooms the sofa it was great overall

the pool was open

pool

breakfast was good pool was great

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

it was clean nice good breakfast friendly staff large pool and a fire outside just perfect

and breakfast was amazing as well as having access to a pool and gym over all loved

quite, clean, breakfast was good, pool was nice

pool closes too early. it’s fully enclosed so i would think it would stay open later

the rooms are clean, the pool is perfect, and the service is been outstanding

i liked that the pool was open until midnight and the location

great breakfast, it was very clean, the pool and jacuzzi!

i didn t get the chance to try the pool but i m sure it was good as well

the staff was so nice. the pool was amazing. clean room

swimming pool wasn’t really big enough to get any exercise

pool had mildew/scum all along the bottom and was not swimmable

the pool was very cold

pool and gym were very nice.

liked the out door scenery and the fact my family had the pool to themselves when we went down there

pool was cold. air was heated, but water temp was way too low.

the property had complimentary laundry room, gym and pool

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

pool area very clean

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

the building itself is very nice the pool and exercise room

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

they have a nice pool here , but it was unable to open because of the covid

pool was cloudy

the pool was a really fun feature

pool area could be improved.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

great room! very good breakfast and accommodating staff. the pool was great as well.

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional after dropping off a family member

the price. the pool and the kids loved bteakfast.

friendly and accommodating staff, swimming pool with hot tub was great

the structure, the indoor pool

pool restaurant. staff helped out with a problem in room

a beautiful both of you licking the outdoor pool

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

nice indoor pool

the pool and workout rooms were very nice

gym, pool and eating area were all extremely nice as well

ants on floor in pool area

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

fun, playing 'pool' , with new people.

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

the pool area wasn't my favorite but it was still nice.

the pool and rest areas. the fitness room.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the pool area was very clean and well stocked with clean towels.

the pool was kinda small and no hot tub

clean rooms, awesome pool, a great breakfast, and the staff

the day that i arrive there was a party there so the pool was not available.

pool was small. more for kids i guess

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

we loved the room, pool, n the staff was great. the free breakfast was good also.

i booked this so my sisters and i could enjoy swimming and the pool was closed

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

no outdoor seating. poor pool area.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

clean,pool

the pool and whirlpool were great!

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

very spacious. good area. very clean. warm pool and friendly front desk.

in-room amenities, friendly staff, comfortable pool, free guest laundry

clean comfortable, mostly quiet, and has a pool too

the pool was open and the kids had an awesome time breakfast was delicious

fire pit and covered seating areas, and a great indoor pool

very friendly and helpful staff. free parking. pool.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

staff, pool, room setup

pool water was cold

the pool was amazing and a great way to relax

with a pool and workout room, restraunt as well this is perfect for longer family trips

the pool wasn't very clean

the pool not clean

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

no hot tub or jacuzzi.?. water pool too cold for me and kids

pool for kids -roomy room -decent value for 4

there is a swimming pool and gym

pool and yhe fact that breakfast was included.

great staff! very accommodating. clean. wonderful breakfast. nice pool.

my kid just loved going to the indoor pool every evening

would be nice if pool was open 24 hrs like the gym

grab n go no pool

pool was held hostage by a birthday party for five hours

the pool was fun for the kids

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

the pool was great and the location made it easy to move around chicago

small pool

you are interested in a hotel with an indoor pool, this hotel has an indoor pool but, it is small in size

wish the pool was bigger or that dogs weren't allowed in the pool area

other than having to leave, we had a great time. my kids enjoyed the indoor pool

family favorite place is the pool, which didn't disappoint

my grandson had so much fun in the pool

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

we loved that the pool was indoor and outdoor.

the pool was neat to experience half inside & out

the pool was open, it is clean and the staff is very friendly.

the swimming was cold could have been warmer, plus ac was on in pool area,

though we didn't get to use the pool, the outside entrance was right around the corner from us

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

the pool was also very clean and well kept

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool closed at 8 but we were happy it was open at all!

our favorite feature was the pool

how clean it was and the pool

breakfast and room and size of pool and the underground parking super safe

the pool was empty, dirty, and showed no sign of being returned to service

pool closed for the summer

pool has plants growing inside the actual pool

no heat.. no hot water.. no continental breakfast..pool closed for summer

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

room and paint pealing and the pool closed early

very clean, friendly staff, and the pool

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

pool

has swimming pool but didn't use it

pool area could have been warmer because when getting out the pool it was chilly

no hot tub in the swimming pool area. everything else was perfect.

the pool was nice

pool is huge

the staff was nice . the rooms was nice. the food was good the pool was good.

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

pool was nice, the whole property was modern and clean and well-maintained

so clean! exceptional staff. great pool and hot tub area.

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

pool and hot tub

the pool was open but i understand that’s because of covid-19 other than that everything was great

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

the room, the swimming pool, the workout room and the laundry area

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

then we asked for a late check out the same day we arrived

there was no room service available for my complete stay

i ordered room service and fell asleep again

in the breakfast dining room area and the a/c untits and microwaves are at the level/height where kids can do some damage

they don't have late check out

beautiful indoor pool but it was closed due to covid-19

the pool is not open

hotel was super clean we loved our stay and the pool was the kids

just at the pool was not working

the pool was closed, but that's understandable.

a small thing but larger trash bins for the kitchen would be really nice

they offer breakfast

we had the 2 bedroom 2 bathroom kitchen and living room

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

free coffee 24x7, nice fitness center, plentiful parking, nice patio area with a professional class grill for grilling

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

pool closed to early and that was the purpose of booking that hotel

the pool was not open and it was not mentioned anywhere on the website

there is no sauna in the pool

nice pool

the pool is also nice, but was closed for maintenance one of the days we were there

the pool was nice

private pool time

pool was not nice

we were very happy the pool was open

banquet hall is beautiful, bar louie good food, warm water in the pool.

pool only open until 9pm

no breakfast included for the price. i asked for a quiet room away from pool.

pool was closed

breakfast and the pool with the hot tub. also the bar

everything but the pool temperature

pool and jacuzzi was cold

pool wasn’t up and going understand covid but the amount of chlorine they use would kill anything

did the pool area the fitness area it was wonderful

the breakfast was wonderful the pool was great the front desk people were

the pool was not up and running and which was expected

the pool and hot tub were a good size

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

my son and i loved the beautiful and clean pool and hot tub

pool had a lot of wild kids that parents were not doing anything about

was sharp edges on the stairs in the pool my son cut his foot and the other cut his leg

breakfast was very good . staff was friendly and helpful . rooms and pool were clean.

pool is closed

swimming pool was small

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

swim pool. needs update

the room set up, the pool, and breakfast

a nice heated pool

the pool could have been bigger because of the crowds.

the pool water wasn't clean.

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

thought the gym was good and the breakfast was simple but had potential

the bar of soap on the soap dish by the sink was open.

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

it had some new renovations and the breakfast wasn't bad. the staff was very friendly.

said the pool was heated but it was not 85' as stated by front desk staff

the property was overall nice however the bon fire pit by the pool didn’t work.

the pool depth of 5’13”, the coffee was extremely fresh all day, i loved the key card activated

cooling and heating, uncomfortable bed/bedding, no tub and it was listed on the booking, unclean pool, housekeeping did not come in, and breakfast

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice touch, and the facility was closely located near everything we were there for

comfortable bed, quiet, good breakfast, easy airport shuttle

the gym was also better than most hotel gyms

free shuttle runs every half an hour (during the day)

updated, clean, friendly staff and wonderful breakfast.

decent gym and good location if you are looking to stay near the airport.

pool could have been given to use for a longer period

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

the pool closes early

pool, large room

only small downside was that the pool was temporarily out of service, which was a bit disappointing

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

court yard with pool and half court basketball was nice and good for dog walks

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

the water of the pool a little bit cold.

the friendly staff, location, view, the pool. overran everything.

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

i really liked how they schedule your pool time to accommodate social distancing

the pool was lovely

very clean very nice rooms nice layout, good pool

no hot tub and pool could be a little cleaner...the water was cloudy.

for the price of the room breakfast should have been included and no restrooms close to the pool

was great, bed comfortable, pool amazing, 3 minute walk to the casino

loved the heated pool

there were wild bunnies right outside the pool area. 10/10

pool and jacuzzi also parking was very easy

since it was being renovated, the pool was closed. but we knew that prior to booking

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

breakfast & the pool

the fact that the pool was not available when we wanted to use it.

love the breakfast,location view,indoor pool and how clean it is.

pool and breakfast were super crowded

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

the pool is a nice size, bright, with big windows

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

really nice swimming pool

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the pool was nice

the pool and bottomless mimosas

it was so clean and they had a wonderful continental breakfast and swimming pool.

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

the shuttles and fee parking are exceptional. nice gym and pool.

pool hours and workout room