pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

the pool was well kept and the lobby area was clean as

the pool was a really fun feature

very comfortable and spacious room. superb pool

the pool was clean and warm

need occasional supervision by the pool.

we had the pool to ourselves, kids had a blast

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional after dropping off a family member

pool, gym, all clean

the rooms are clean, the pool is perfect, and the service is been outstanding

the staff was so nice. the pool was amazing. clean room

the pool

breakfast could be better .. pool was a little hazy

i wish the pool was indoor.

we liked everything was very clean and comfortable. outdoor pool was great as well.

outdoor pool and fire pit on a summer night was fabulous

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

the pool was very pleasant

pool was small. more for kids i guess

no open pool

the breakfast could be slightly better with more veggie options. the pool is small.

the pool was full of adult drinking instead of enjoying the pool

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

the structure, the indoor pool

pool restaurant. staff helped out with a problem in room

yes the inside pool was not up and running

there was a starbucks, the perfect pool and overall clean environment

the pool was warm and hot tub was big.

everything was beautifully maintained from the lobby to the pool to our hotel room.

the pool area was very clean and well stocked with clean towels.

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

clean rooms, awesome pool, a great breakfast, and the staff

pool could have been bigger

fire pit and covered seating areas, and a great indoor pool

in-room amenities, friendly staff, comfortable pool, free guest laundry

quit, friendly , pool , workout room , and style

very spacious. good area. very clean. warm pool and friendly front desk.

the pool was open and the kids had an awesome time breakfast was delicious

also enjoyed the pool area and lobby for relaxing

great pool; good staff

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

cold pool.

almost like the chlorine odor when the pool has too much chemicals

breakfast to order, the best coffee, evening reception, heated indoor pool.

the pool was clean and fully stocked with towels

pool & hot tub wide open

pool needs a little cleaning.

the pool was also very clean and well kept

awesome staff, clean property, nice pool!

very accommodating staff. good breakfast. great location for us. pool for kids.

omelette bar and pool!

breakfast pool rooms were so comfy

the gym and pool are also wonderful

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

the room was very cleaned and beautiful. i love the pool and outside hangout area with bonfire.

and breakfast was amazing as well as having access to a pool and gym over all loved

quite, clean, breakfast was good, pool was nice

the pool was open

breakfast was good pool was great

the staff, the room, and the pool though somewhat small.

relaxed, pet friendly, our kids loved the pool, staff was very helpful and friendly, the breakfasts were good

disadvantage of the stay and disturbing was a swimming pool

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

liked the friendly staff, the breakfast and the wonderful pool

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

a variety of outdoor activities: pool, basketball, volleyball

outdoor pool was clean and nice, and the breakfast was far better than most hotels

the pool was closed but it was so hot out. whyyyyy?

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

we couldn’t use the pool it was closed

the pool water temperature was way too

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

great pool area with sauna and hot tub

the pool and hot tub

no outdoor seating. poor pool area.

the pool was little cold and a bit dirty.

well designed room, excellent, private, well maintained fitness/pool facilities.

breakfast and room and size of pool and the underground parking super safe

large pool, business area available, and good size workout room with a large tv

pool closed at 8 but we were happy it was open at all!

location location and fact that it was clean and had everything we wanted and an indoor pool

i wish the pool was bigger

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine don't work on any

the check in was fast and easy! i loved the bar there for a night cap!

that the sink as alittle to high for my kids to reach.

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

gym was small but well-appointed, everything you need for a quick work out on the road

the pool was not working properly. carpet was worn and needed cleaning.

the pool was amazing and a great way to relax

staff, pool, room setup

pool area clean and nice and warm

very friendly and helpful staff. free parking. pool.

the pool was clean

overpriced breakfast, small pool

the pool and workout rooms were very nice

the pool water was cold

gym, pool and eating area were all extremely nice as well

the pool area wasn't my favorite but it was still nice.

indoor pool

clean, basketball court , pool , pool table, lovely breakfast

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

space/size of room exercise and pool area great breakfast easy access from doors to rooms

wish the pool was bigger or that dogs weren't allowed in the pool area

the pool was small but never crowded, it worked well for us

my boys thought the pool was small and not deep enough.

other than having to leave, we had a great time. my kids enjoyed the indoor pool

small pool

pool water was cold

with a pool and workout room, restraunt as well this is perfect for longer family trips

oating hair, debris)

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

it's always a pleasure staying at the renaissance. my grandson loves the pool.

patio to courtyard, pool, comfy.

clean and modern facility with a clean pool

pool was clean 1st day, but then no maintenance or cleaning

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

pool and kitchenette

my children love the fact that the pool was open

pool was cold. air was heated, but water temp was way too low.

the property had complimentary laundry room, gym and pool

the pool was a little cloudy.

very clean, friendly staff, and the pool

the complimentary breakfast was above and beyond. i also enjoyed the pool.

if the pool was inside and open. but i completely understood because it was a cold outside.

room and paint pealing and the pool closed early

has swimming pool but didn't use it

pool is big and warm

the pool was absolutely amazing and having stores and places to eat so close was great

pool area could use an upgrade with steps going into it.

no hot tub in the swimming pool area. everything else was perfect.

let us know that the pool may be chilly due to weather conditions

pool and gym were very nice.

liked the out door scenery and the fact my family had the pool to themselves when we went down there

the pool was gross and the staff did not check in on it

the pool was cold

the pool was very cold

the pool is very nice and clean as well

they have an indoor pool but not heated very cold

the pool was at the correct temperature and very clean

fact that the pool was too cold to use

pool

the hotel was great! the pool was warm and the beds were perfect.

the swimming pool was amazing

swimming pool, balcony

the pool was super warm and clean!

swimming pool and breakfast

modern styling and lounge area and pool made for a pleasant

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the lobby / bar area was inviting with a pool table and board games

right off the highway, up to date, very colorful, nice pool

staff was not overly friendly but enjoyed the pool and breakfast

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool was very nice and clean

very clean, well located hotel. nice pool, great breakfast and restaurant

was very comfortable, the pool - omg the pool - was like bath water

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool and hot tub was clean

couldn’t get in the pool

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

everything was great other then being cold in the pool area

pool was exceptionally clean

the pool was not open to enjoy and neither were the computers.

greasy ring) and lots of towels, but for me, just a few degrees

hats off to your staff, all areas including the pool and common areas were spotless

gym, pool, location easy to get around

ants by swimming pool

the pool is not open

hotel was super clean we loved our stay and the pool was the kids

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

beautiful indoor pool but it was closed due to covid-19

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

love the salt water pool!

the pool was too cold.

need a centrifuge spinner for swimsuits in the pool lounge

loved the heated pool

pool and jacuzzi also parking was very easy

the staff the cleanliness the pool the hot tub and super comfy beds

pool is open

there were wild bunnies right outside the pool area. 10/10

pool was semi cold for it being cold outside, could have been cleaner

he enjoyed the pool with other kids

pool clean

the pool and the hot breakfast were both great

loved the room, breakfast, and pool

pool and fitness room and a business center if you want it

pool is not large and fills quickly

good free breakfast and the pool seems a hit with kids

the pool was a bit cold. i was not able to enjoy the pool because of that.

nice to have an indoor pool, though didn't use with all the kids

the location was great the pool was open late

the pool was out of service

small indoor pool

the pool was very cold

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

pool was nice

the pool made my son and my skin red and very itchy.

great breakfast! nice pool and great location

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

pool could have been a bit larger (for more judgemental 14-year-old son)

pool was out of order.

my son's cut their feet in the pool area

staff and 24/7 pool

heated towels at the pool were a nice touch

great pool and hot tub. located near everything we needed.

the pool was great and actually a heated pool

kind of turned a relaxing dip in the pool into a nightmare… i kept hoping they would smack into each other at one point, but it

pool water cold.

i think the pool could be bigger

enough lighting in the pool area

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

pool area could have been heated more because it was cold that day so the heat should have been

the pool was a bit smaller than i expected.

i also enjoyed the pool

unattended kids in the pool area

the hot tub, pool and how the hotel is conveniently located next to everything

location, breakfast is very good, and pool and whirlpool saved me

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

pool/whirl/and breakfast were awesome and just easy

there was nothing wrong with our stay besides the indoor pool being a bit small.

pool size for this size of a hotel is a joke

i did not use it but the pool looked tiny.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

it has an indoor pool and breakfast included.

pool was a little small and the breakfast was one entree instead of a buffet style

the pool is also nice, but was closed for maintenance one of the days we were there

private pool time

used the pool and work out area which are open late which was great

heated pool was not heated.

desk, the cleaning lady's where really friendly i actually liked the appointment times for the pool, i got the whole pool to myself it was very relaxing i also must say that having coffee

the gym was also better than most hotel gyms

shuttle pick up in the night time can be a long wait.

breakfast could have had few more items to choose from and the parking fee could have been more

the breakfast was good

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

no indoor pool

the location and pool with bbq and basketball court

overly crowded pool (especially considering covid right now)

i thought it had an indoor pool. i should’ve double checked.

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

the floor on the swimming pool was a little aggressive.

large rooms clean pool area great staff

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

my kids loved the pool and they room

also, lady that checked us in could have pointed out we would be next to the pool

i did not like the pool area right in the front of the hotel.

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

pool

never gotten in the pool for no other reason than just not staying long enough

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

loved the pool !!!

pool closed time. to early.

fantastic outdoor space, fantastic fitness amenities and fabulous pool

clean, quiet, and a great facility for kids as well with late pool hours

my kids love the pool the most

no heat.. no hot water.. no continental breakfast..pool closed for summer

pool closed for the summer

nice size bed pool

swimming pool looks like it's been closed for years

the pool was empty and over grown with weeds.

swimming pool breakfast

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

pool was not open

had to make a reservation to be able to use the pool

no pool.

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

breakfast was very good. my stay was perfect.

very clean quiet breakfast and a bar.

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

parking- it was a busy time and parking was really scarce

the pool closes early

swimming pool water was clean

had a weight room and an inside ( small) pool for exercise

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

the pool hours