didn't use the full service bar but nice to have at the hotel

the bar closes too early.

no hot tub or jacuzzi.?. water pool too cold for me and kids

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

the breakfast was good the pool area was great the parking was nice housekeeping was evening

pool , hot tub , basketball and pool table were well enjoyed

very small pool and hot tub area, and very busy with teens

indoor pool

fun, playing 'pool' , with new people.

nice indoor pool

ants on floor in pool area

overpriced breakfast, small pool

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

the pool water was cold

the pool was small but never crowded, it worked well for us

wish the pool was bigger or that dogs weren't allowed in the pool area

family favorite place is the pool, which didn't disappoint

cleanliness and had pool to ourselves

pool

friendly and accommodating staff, swimming pool with hot tub was great

pool restaurant. staff helped out with a problem in room

the pool was warm and hot tub was big.

there was a starbucks, the perfect pool and overall clean environment

the structure, the indoor pool

clean rooms, awesome pool, a great breakfast, and the staff

the pool area was very clean and well stocked with clean towels.

pool could have been bigger

the pool was kinda small and no hot tub

everything was beautifully maintained from the lobby to the pool to our hotel room.

quit, friendly , pool , workout room , and style

the room, breakfast, heated pool, and location.

hot breakfast , comfortable rooms , good pool !

pool was down for maintenance. toilet paper was really bad.

very spacious. good area. very clean. warm pool and friendly front desk.

the pool water was cold but i can’t think of anything else that i didn’t like

the pool was full of adult drinking instead of enjoying the pool

we loved the room, pool, n the staff was great. the free breakfast was good also.

was really looking forward to using the pool but was closed due to heater not working.

i booked this so my sisters and i could enjoy swimming and the pool was closed

the gym and pool are also wonderful

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

swimming pool water temperature could be warmer

the room was very cleaned and beautiful. i love the pool and outside hangout area with bonfire.

quite, clean, breakfast was good, pool was nice

the staff, the room, and the pool though somewhat small.

the pool the big rooms the sofa it was great overall

breakfast was good pool was great

they have an indoor pool with lots of seating options

disadvantage of the stay and disturbing was a swimming pool

very clean, friendly staff, and the pool

i was very upset that on memorial day weekend the pool was closed

pool

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

has swimming pool but didn't use it

let us know that the pool may be chilly due to weather conditions

the staff was nice . the rooms was nice. the food was good the pool was good.

pool area could have been warmer because when getting out the pool it was chilly

pool area could use an upgrade with steps going into it.

no hot tub in the swimming pool area. everything else was perfect.

the price. the pool and the kids loved bteakfast.

of inside the pool could have been a little better

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

small gym and pool opening

need occasional supervision by the pool.

pool was not nice

the pool was nice

private pool time

heated pool was not heated.

we could have known the pool was available

i wish the pool was indoor.

outdoor pool and fire pit on a summer night was fabulous

nice pool and work out facility

the pool was very pleasant

we liked everything was very clean and comfortable. outdoor pool was great as well.

pool closed for the summer

the pool was empty, dirty, and showed no sign of being returned to service

the pool that was advertised was down and drained of the water the whole stay

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

pool has plants growing inside the actual pool

the building itself is very nice the pool and exercise room

beds were comfortable. pool area was nice and clean

they have a nice pool here , but it was unable to open because of the covid

pool was cloudy

very comfortable and spacious room. superb pool

great breakfast, it was very clean, the pool and jacuzzi!

the rooms are clean, the pool is perfect, and the service is been outstanding

i didn t get the chance to try the pool but i m sure it was good as well

pool, gym, all clean

the pool

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

awesome staff, clean property, nice pool!

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

though we didn't get to use the pool, the outside entrance was right around the corner from us

breakfast pool rooms were so comfy

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

cold pool.

the property didnt have free continental breakfast,no pool or no microwave in the rooms

great pool; good staff

free breakfast and a pool

pool and hot tub were immaculate

my girls enjoyed the pool area

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

the amenities: indoor pool, exercise room, laundry room.

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always accessible

pool needs a little cleaning.

pool temperature was warm

almost like the chlorine odor when the pool has too much chemicals

pool & hot tub wide open

need longer adult time for the pool area. to many kids..

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

the pool was closed but it was so hot out. whyyyyy?

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

liked the friendly staff, the breakfast and the wonderful pool

nice breakfast. beautiful pool area.

a variety of outdoor activities: pool, basketball, volleyball

the hotel was very clean, breakfast was fantastic and the overall environment was very pleasant.

didn’t make it down to breakfast

it had a kitchen with oven microwave and a full sized fridge

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

bed was so comfortable, the living room space was comfortable and big, close parking, best free breakfast, pancake machine, close parking, super friendly staff

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

the pool water temperature was way too

we couldn’t use the pool it was closed

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

the breakfast was wonderful the pool was great the front desk people were

the pool and hot tub heaters were broke, other than that it was

pool temperature was very cold

the rooms were bigger then we throughly the pool was nice and the breakfast was outstanding

indoor pool was too cold

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

the pool was always crowded with kids

was sharp edges on the stairs in the pool my son cut his foot and the other cut his leg

pool is closed

the bottom of the pool looked like it haven't been cleaned.

the pool depth of 5’13”, the coffee was extremely fresh all day, i loved the key card activated

the property was overall nice however the bon fire pit by the pool didn’t work.

said the pool was heated but it was not 85' as stated by front desk staff

cooling and heating, uncomfortable bed/bedding, no tub and it was listed on the booking, unclean pool, housekeeping did not come in, and breakfast

the breakfast was great

a nice heated pool

the pool water wasn't clean.

the room set up, the pool, and breakfast

pool being closed for renovations as i had a little one and that was the main reason we booked a

the pool needs updating

pool a little too cold and hot tub very extremely hottest i ve ever been in.

my son and i loved the beautiful and clean pool and hot tub

friendly staff ever and the pool and especially the hot tub was wonderful

pool and hot tub was perfect.

the pool was not up and running and which was expected

the pool and jacuzzi were amazing

fitness center, breakfast room and pool & spa

pool hours were good. breakfast was good to

great pool and spa

the pool room was kept at a comfortable temp

microwave in the rooms and hot tub at the pool

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

the room was great, loved the warm pool and the bed was comfy.

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

pool was clean 1st day, but then no maintenance or cleaning

pool

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

small pool (under renovation)

the pool was at the correct temperature and very clean

pool was warm and clean

the pool and hot tub

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool and whirlpool were great!

the pool was little cold and a bit dirty.

excellent breakfast, pool open 24 hours and location relative to our needs.

pool was out of order.

heated towels at the pool were a nice touch

great pool and hot tub. located near everything we needed.

the swimming pool needs more cleaning.

was very clean, jacuzzis was very nice indoor swimming pool was heated as well would

i like the amenities .... the pool, hot tub, coffee.

the pool area is in adequate condition but could use a repaint on the rusty sprinkler pipes.

nice pool and hot tub

the best part of the hotel are the amenities .... hot tub, pool, coffee

the pool was incredibly small, not much room for swimming

no pool.

the pool, room, and staff.

the pool is fairly small.

pool area. area around pool was soaked. water was not draining off.

obnoxious if you travel with children, the price is good, i would say and besides everything the pool is clean

the pool was very small and hot tub was not working.

good location, nice indoor pool

pool closed

liked everything i wish i could've got in the pool i wanted to get in the hot tub but it was under

pool closed but that's it

the pool was cold and no hot tub

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

wasn’t enough towels at the pool but then again there was a lot of people so maybe just bad

pool was cute and clean

breakfast over at 10am. pool closed at night, but i understand why.

pool

nice clean outdoor pool and good free hot breakfast

the pool!!!!

was hoping the pool would be open later

the room was clean .. and staff was great.. pool was awesome

the pool was also a bit dirty

the pool looks great in pictures but looks abandoned in person

pool

pool closed way too early for a weekend.

our favorite feature was the pool

how clean it was and the pool

location location and fact that it was clean and had everything we wanted and an indoor pool

pool was well cared for

large pool, business area available, and good size workout room with a large tv

the wave pool had a harsh salty taste and i tried not to gag. all the other pools were fine.

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

we hurried to our room from the pool to change and make it to the dance party only to walk on past when we arrived, because it was

i like that there are arcades and activities before and after the pool area is closed.

the long hallways and its freezing when u come out pool

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

nice, quiet location. clean big room. pool was just ok.

the property had complimentary laundry room, gym and pool

my children love the fact that the pool was open

staff, pool, room setup

there is a pool but we missed the hours it was open

the pool was amazing and a great way to relax

very friendly and helpful staff. free parking. pool.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

everything,they really respect privacy and excellent pool sauna and great pool hours. !!!!

hot tub was hot and the pool comfortable

very nice , around a lot of restaurants & the mall . nice pool. friendly staff

clean room and pool

pool area small and too bright for night swim time.

pool wasn't as heated as i would have liked

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

when you’re in the hallway other than that i really didn’t use other facilities like the pool or get breakfast but my stay was comfy

t offer any type of breakfast or use of the pool and no type of discount because of these

the fact that they didn’t say the pool was going to be closed on the website!!

advertising of working jaccuzi in pool area

swimming pool wasn’t really big enough to get any exercise

the pool was very cold

pool had mildew/scum all along the bottom and was not swimmable

the pool was cold

the pool wasn't very clean

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

oating hair, debris)

pool could be cleaner and monitored

pool table

great bed! blue heron bar attached was fun and had good food.

hotel has a bar and fire-pits, lap pool and everything is spotless

modern styling and lounge area and pool made for a pleasant

pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

free coffee and breakfast, work out room, pool

couldn’t get in the pool

the pool area was freezing

everything was great other then being cold in the pool area

pool with temps warm enough for the little ones

the indoor pool and hot tub were clean and warm

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

the pool was too cold.

the pool was super warm and clean!

quite very clean and relaxing in the pool

the pool was nice

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

the pool was great just surprised there wasn t a hot tub.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool area was the best hotel pool area i’ve ever been to.

only microwave available is at their snack bar area, near the pool

the pool was very nice and clean

pool temp was almost unbearable

the pool and the hot breakfast were both great

he enjoyed the pool with other kids

loved the room, breakfast, and pool

pool clean

pool area was poorly kept up