pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

the amenities: indoor pool, exercise room, laundry room.

my girls enjoyed the pool area

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be a few degrees warmer

i loved the peacefulness the pool and the breakfast was great

we could have known the pool was available

we were very happy the pool was open

pool was not nice

to everything, clean, walking at the preserve trails,nice temperature in the pool

desk, the cleaning lady's where really friendly i actually liked the appointment times for the pool, i got the whole pool to myself it was very relaxing i also must say that having coffee

we love the heated pool and hot tub

the pool and jacuzzi were amazing

fitness center, breakfast room and pool & spa

was good and the pool and hot tub where nice the pool wasn't super cold so it made it nice to swim in

i would have liked the pool hours to be later

pool area could use an upgrade with steps going into it.

the pool was absolutely amazing and having stores and places to eat so close was great

the staff was nice . the rooms was nice. the food was good the pool was good.

pool is huge

no hot tub in the swimming pool area. everything else was perfect.

very clean, friendly staff, and the pool

pool

if the pool was inside and open. but i completely understood because it was a cold outside.

pool

pool advertised. it’s been down for two yearrs

gym and pool were good

pool

small pool

my boys thought the pool was small and not deep enough.

the pool was small but never crowded, it worked well for us

front desk staff and coffee bar server were very friendly and professional

did not like that you have to go downstairs to get ice from the bar every time you need some

needed more towels. a bit noisy being down the hall from the kids running around

no hot tub or jacuzzi.?. water pool too cold for me and kids

didn't use the full service bar but nice to have at the hotel

said the pool was heated but it was not 85' as stated by front desk staff

the property was overall nice however the bon fire pit by the pool didn’t work.

the pool depth of 5’13”, the coffee was extremely fresh all day, i loved the key card activated

cooling and heating, uncomfortable bed/bedding, no tub and it was listed on the booking, unclean pool, housekeeping did not come in, and breakfast

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice

the pool was always crowded with kids

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

breakfast was very good . staff was friendly and helpful . rooms and pool were clean.

was sharp edges on the stairs in the pool my son cut his foot and the other cut his leg

swimming pool was small

the pool could have been bigger because of the crowds.

the pool was great the breakfast was awesome!

the pool needs updating

the pool water wasn't clean.

pool being closed for renovations as i had a little one and that was the main reason we booked a

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat directly above it

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

breakfast is plenty, beds are comfortable and its clean

breakfast was lacking luster, to say the least

kitchen was not equipped that well

pool wasn’t up and going understand covid but the amount of chlorine they use would kill anything

the breakfast was wonderful the pool was great the front desk people were

the pool and hot tub heaters were broke, other than that it was

clean room, great pool area, great courtesy breakfast. thumbs up to management and staff.

indoor pool was too cold

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the pool and rest areas. the fitness room.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

fun, playing 'pool' , with new people.

the pool area wasn't my favorite but it was still nice.

ants on floor in pool area

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

the pool and workout rooms were very nice

the pool water was cold

the pool was clean

my son and i loved the beautiful and clean pool and hot tub

pool was great. fitness room was amazing.

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

pool had a lot of wild kids that parents were not doing anything about

the pool and hot tub were a good size

the pool that was advertised was down and drained of the water the whole stay

pool closed for the summer

the pool was empty and over grown with weeds.

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

swimming pool looks like it's been closed for years

all of the staff was friendly, fun stay, enjoyed using the pool at the hotel, that was a first.

nice pool and hot tub

i really like the amenities .... pool and hot tub. the breakfast bar is also very nice.

i like the amenities .... the pool, hot tub, coffee.

pool

hot tub not working, pool cold in spite of being advertised as heated

pool closed way too early for a weekend.

pool

no mini fridge, pool was cold

the pool looks great in pictures but looks abandoned in person

pool area the pool says 3 & 4 feet but the water depth ness was greater it needs to be measured

the pool everything was great

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

the pool, the breakfast

pool closed but that's it

which was nice :) our children enjoyed the breakfasts and had a blast in the pool

the pool area could use a good cleaning

pool is very small

no pool.

pool area. area around pool was soaked. water was not draining off.

pool closed

had a pool

everything like the clean rooms, great facilities, the breakfast, the pool

that the pool was clean. and not cold

the pool was very small and hot tub was not working.

nice clean outdoor pool and good free hot breakfast

i would have liked an indoor pool.

pool

the pool!!!!

that the pool wasnt open yet

upgraded, the bathroom shower curtain was torn across the top, the ac unit leaked onto the floor, pool water looked dirty, room was never cleaned for 3 days had to ask the front desk for clean

very nice , around a lot of restaurants & the mall . nice pool. friendly staff

i was disappointed that the pool was not available.

the pool , the staff was friendly.

the coldest of the pool

breakfast, very friendly staff, very clean room, indoor pool, great location with shopping mall across the

the fact that they didn’t say the pool was going to be closed on the website!!

the swimming pool wasn't children savvy. other than that everything was good.

when you’re in the hallway other than that i really didn’t use other facilities like the pool or get breakfast but my stay was comfy

pool was very small

pool area could use a hot tub or warmer water in the pools

the long hallways and its freezing when u come out pool

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

i like that there are arcades and activities before and after the pool area is closed.

the chlorine was very strong in the pool

very spacious. good area. very clean. warm pool and friendly front desk.

pool was down for maintenance. toilet paper was really bad.

clean comfortable, mostly quiet, and has a pool too

the pool was open and the kids had an awesome time breakfast was delicious

fire pit and covered seating areas, and a great indoor pool

the day that i arrive there was a party there so the pool was not available.

pool could have been bigger

the pool

the pool area was very clean and well stocked with clean towels.

the pool was kinda small and no hot tub

was really looking forward to using the pool but was closed due to heater not working.

the breakfast could be slightly better with more veggie options. the pool is small.

i booked this so my sisters and i could enjoy swimming and the pool was closed

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

a beautiful both of you licking the outdoor pool

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

there was a starbucks, the perfect pool and overall clean environment

pool restaurant. staff helped out with a problem in room

yes the inside pool was not up and running

the pool, everything was perfect

quite, clean, breakfast was good, pool was nice

pool closes too early. it’s fully enclosed so i would think it would stay open later

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

the swimming pool needs more cleaning.

pool was out of order.

heated towels at the pool were a nice touch

pool was clean and easily accessible from our room

excellent breakfast, pool open 24 hours and location relative to our needs.

of inside the pool could have been a little better

pool area could be improved.

the room did not have a refrigerator. there is no hot tub in the pool area.

need occasional supervision by the pool.

the price. the pool and the kids loved bteakfast.

oh the pool was great and hot tub as

they have an indoor pool with lots of seating options

the pool was open

indoor pool

disadvantage of the stay and disturbing was a swimming pool

breakfast pool rooms were so comfy

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

very accommodating staff. good breakfast. great location for us. pool for kids.

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

the pool was also very clean and well kept

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

pool

small pool (under renovation)

the pool was at the correct temperature and very clean

fact that the pool was too cold to use

the pool was open but i understand that’s because of covid-19 other than that everything was great

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

the room, the swimming pool, the workout room and the laundry area

they have a nice pool here , but it was unable to open because of the covid

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

beds were comfortable. pool area was nice and clean

the pool was a really fun feature

we liked everything was very clean and comfortable. outdoor pool was great as well.

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

outdoor pool and fire pit on a summer night was fabulous

i wish the pool was indoor.

nice pool and work out facility

great breakfast, it was very clean, the pool and jacuzzi!

the staff was so nice. the pool was amazing. clean room

the rooms are clean, the pool is perfect, and the service is been outstanding

pool, gym, all clean

pool hot tub and friendly staff.

great bed! blue heron bar attached was fun and had good food.

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

great pool; good staff

also enjoyed the pool area and lobby for relaxing

the pool was always pack and parking was bad i also thought they should have provided free breakfast

cold pool.

almost like the chlorine odor when the pool has too much chemicals

pool needs a little cleaning.

pool just needs a little cleaning, but everything else is good and enjoyable

the pool was clean and fully stocked with towels

pool and breakfast was closed. state restrictions though.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

a variety of outdoor activities: pool, basketball, volleyball

outdoor pool was clean and nice, and the breakfast was far better than most hotels

bonus washer and dryer facilities, swimming pool, and basketball hoop

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

liked the friendly staff, the breakfast and the wonderful pool

the pool, friendly staff and nice breakfast

the pool was very relaxing and hot tub as well.

they could use less chlorine in the hot tub and pool locations breakfast

cluded)

location and staff were excellent. the hot tub and pool area were great

the pool area and the rooms

nice pool

pool area cold

the pool was fun

the cleanliness and my kids was able to play in the pool

was a bar across the street from our room (202)that got a little noisy

only thing i don't like is breakfast isn't included, but that will never stop me from booking a room here

cute bar lounge and reading/game room

complimentary bottled water close to gaming parlors comfortable clean breakfast.

breakfast was nice too

staff members were great and polite. enjoy the pool and gym facilities.

after long day on course we love meeting in the pool and jacuzzi

the pool was very cold, and they no longer have the hot-tub which is in the photos

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

the pool was temporarily unavailable during our stay but that was due to current renovations.

the pool was closed and no notice or reason was given, but no big deal

pool was clean 1st day, but then no maintenance or cleaning

the room was great, loved the warm pool and the bed was comfy.

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

clean and modern facility with a clean pool

well designed room, excellent, private, well maintained fitness/pool facilities.

temp in pool area could have been warmer

great pool area with sauna and hot tub

the pool was little cold and a bit dirty.

the pool and whirlpool were great!

i wish the pool was bigger

large pool, business area available, and good size workout room with a large tv

pool was well cared for

location location and fact that it was clean and had everything we wanted and an indoor pool

breakfast and room and size of pool and the underground parking super safe

the pool was fun

door to the outside pool exit area was never looked at night,one of the over night front desk clerks asked me to spare

the pool and warm cookies are a plus

ashley and staff were very nice. pool was nice.

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its okay we enjoyed the pool

pool was kind of small.

very nice and clean except pool was dirty

small pool

bigger pool

pool area. customer service

there is a pool but we missed the hours it was open

pool area clean and nice and warm

rooms on the first floor lack of sun light. cold pool. tiny fitness room

pool water was cold

very friendly and helpful staff. free parking. pool.

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

pool and hot tub was clean

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool with temps warm enough for the little ones

free coffee and breakfast, work out room, pool

pool and kitchenette

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

the property had complimentary laundry room, gym and pool

nice, quiet location. clean big room. pool was just ok.

pool area very clean

modern styling and lounge area and pool made for a pleasant

hotel has a bar and fire-pits, lap pool and everything is spotless

pool table, jenga, cozy couches, tables to sit at

we didn’t use the pool but it looked very nice

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

in was a breeze and the pool was clean and quite big

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

love the salt water pool!

need a centrifuge spinner for swimsuits in the pool lounge

was no microwave in the room and the pool hours were kind of early

the pool was cold

the pool was gross and the staff did not check in on it

the pool was very cold

swimming pool wasn’t really big enough to get any exercise

liked the out door scenery and the fact my family had the pool to themselves when we went down there