pool could be cleaner and monitored

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

it's always a pleasure staying at the renaissance. my grandson loves the pool.

oating hair, debris)

the pool wasn't very clean

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

the cleanliness, breakfast options, pool and staff

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

the pool was fun for the kids

the room was very comfortable. pool around and very clean

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

nice, quiet location. clean big room. pool was just ok.

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

pool and kitchenette

grab n go no pool

it didn t have a pool

pool was clean, large and quiet

great staff! very accommodating. clean. wonderful breakfast. nice pool.

my kid just loved going to the indoor pool every evening

great room and pool was nice. breakfast was great.

nice pool

it was great having a hot breakfast buffet and a pool all in the same place

pool closed to early and that was the purpose of booking that hotel

good location for my needs, free parking, guest laundry,indoor pool and workout room

rooms on the first floor lack of sun light. cold pool. tiny fitness room

there is a pool but we missed the hours it was open

pool water was cold

very friendly and helpful staff. free parking. pool.

the pool was not working properly. carpet was worn and needed cleaning.

advertising of working jaccuzi in pool area

pool had mildew/scum all along the bottom and was not swimmable

swimming pool wasn’t really big enough to get any exercise

pool and gym were very nice.

the pool was cold

no restroom near the pool.

we loved that the pool was indoor and outdoor.

indoor pool was clean and just the right temperature

the pool was neat to experience half inside & out

pool

breakfast was ok, location was perfect for a layover shuttle service was appreciated

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler needs

bar soap left in the room

the bar of soap on the soap dish by the sink was open.

room was very nice and the breakfast was awesome

breakfast and the pool with the hot tub. also the bar

the bar and the rooms were excellent, pool are spot on

pool only open until 9pm

pool and parking

there was a pool and hot tub but will try next time

the pool was closed, but that's understandable.

i wish i had more time i did not get to use the pool

just at the pool was not working

beautiful indoor pool but it was closed due to covid-19

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

clean,pool

well designed room, excellent, private, well maintained fitness/pool facilities.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool was little cold and a bit dirty.

pool water was a little chilly

pool was just a little too hot

i really liked how they schedule your pool time to accommodate social distancing

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

cleanliness and pool area hotel employee was awesome

the pool was lovely

pool not that clean.

for the price of the room breakfast should have been included and no restrooms close to the pool

was great, bed comfortable, pool amazing, 3 minute walk to the casino

nice clean rooms, indoor pool, restaurant inside motel

nice little gym and indoor pool

free shuttle runs every half an hour (during the day)

need to expand your breakfast choices

shuttle pick up in the night time can be a long wait.

nice warm indoor pool, good breakfast and free airport shuttle also included

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

swimming pool water was clean

had a weight room and an inside ( small) pool for exercise

the pool hours

court yard with pool and half court basketball was nice and good for dog walks

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

updated room, clean pool and clean room

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

clean pool

much chlorine in the pool

pool was not freezing. nice temperature

everything was great :) because of covid restrictions we couldn't use the swimming pool.

very clean , friendly helpful staff, very comfortable beds and amazing pool

pool and fitness

breakfast was great and shuttle services to go to the airport

so nice after a long flight from europe with three kids

everything except the breakfast. fruits seemed as if they were canned rather than fresh.

room service

booked for my two college kids who travelled in europe for a month

pool was excellent, staff was ver accomodating

the pool and the food

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

the pool and hot tub was still shut down.

love the breakfast,location view,indoor pool and how clean it is.

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

pool

pool and breakfast were super crowded

pool i wish it was deeper

the pool was warm

pool room was a bit cold during our stay

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

the pool was a plus for our stay! they also serve breakfast.

indoor pool is a plus and close to airport even better

really nice swimming pool

the pool was nice

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

at least the pool worked

the pool is a nice size, bright, with big windows

pool was clean and stocked with fresh towels

there was a pool and hot breakfast

the room was clean, the bathroom was nice, and the pool was great

pool to myself, fast and easy check in/ check out process

it was so clean and they had a wonderful continental breakfast and swimming pool.

sauna in the bathroom. pool and whirlpool so clean

no washer and dryer. a pool table would be nice.

the kids movies that play in the pool area

i loved the indoor pool and the starbucks on site.

later checkout, clean spacious rooms, nice pool and hot tub with soothing music

airport shuttle

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

pool was closed and no breakfast. the bar may have been a bit pricey.

gym dinner room and roomservers.

no hot tub by pool

we thought the pool might have been open

the pool area was clean

pool/covid. noticed alot of people not obeying 45 minutes.

the pool wasn t great

from the room, pool was nice, it is very homey

the room was really nice we enjoyed the pool .

clean room, very nice size indoor pool, restaurant in hotel was good!

pool was closed.

hours of the swimming pool, the super soft fluffy pillows on my bed, front desk reception, and the late checkout

the snack bar, gym, and pool are great amenities!

has an inside gym and pool, big inside and outside lounge and a bar

loved watching the kids play at the pool

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

didn't care full the pool be closed.

i wish the pool was bigger

breakfast and room and size of pool and the underground parking super safe

pool was well cared for

location location and fact that it was clean and had everything we wanted and an indoor pool

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

was there 8 days total) after that

the pool was closed and no notice or reason was given, but no big deal

pool was clean 1st day, but then no maintenance or cleaning

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

clean and modern facility with a clean pool

loved the heated pool

the free beer and appetisers, the pool was small but lovely and warm

pool and jacuzzi also parking was very easy

there were wild bunnies right outside the pool area. 10/10

the staff were very accommodating. my 2 year old loved the pool.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

the pool and hot tub were small, but there was only ever one other person/family in there when we were

pool and hot tub

so clean! exceptional staff. great pool and hot tub area.

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

pool needs a little cleaning.

me and my family enjoyed the pool area, the spacious room, and the privacy.

the pool was clean and fully stocked with towels

almost like the chlorine odor when the pool has too much chemicals

pool just needs a little cleaning, but everything else is good and enjoyable

bonus washer and dryer facilities, swimming pool, and basketball hoop

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

outdoor pool was clean and nice, and the breakfast was far better than most hotels

a variety of outdoor activities: pool, basketball, volleyball

liked the friendly staff, the breakfast and the wonderful pool

free shuttle upgraded movie and tv selection hottub and heated pool

i did not like the pool area right in the front of the hotel.

the jacuzzi was close and the pool has poor maintenance

pool

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

place to stay with kids

the wifi. it would work one day and it wouldn t work the next.

great location, great front desk service, good access to laundry and vending machines, good elevator service, nice pool (i wish we could have swam more if (-)the breakfast selection. and the laundry machines were broken down. (*) they even had laundry facilities upstairs (-)need to install laundry vending machines in your laundry room

wifi connection on 8th floor had an incredibly spotty connection

then we asked for a late check out the same day we arrived

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

the pool is very very frigid.

also enjoyed the pool area and lobby for relaxing

great pool; good staff

the property didnt have free continental breakfast,no pool or no microwave in the rooms

pool hot tub and friendly staff.

great breakfast, it was very clean, the pool and jacuzzi!

the pool

the rooms are clean, the pool is perfect, and the service is been outstanding

breakfast could be better .. pool was a little hazy

kid friendly . pet friendly pool hours during week .

hot tub was warm . pool hours are short durning weekend and longer during week days

comfortable beds, great pool area, and resteraunt

very clean, spacious, had an indoor pool, fast wifi and free parking

the pool

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

the pool water was too could

resturant on sight, beautiful patio & pool, lots of parking

the pool was very pleasant

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80 degrees out

pool was cloudy

cleanliness and the room size loved the pool

beds were comfortable. pool area was nice and clean

very comfortable and spacious room. superb pool

the pool was well kept and the lobby area was clean as

pool, hot tub, breakfast

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

the pool and jacuzzi are great and both were totally empty when we stayed so we had them completely to

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

pool was exceptionally clean

the pool area was very clean and very safe expecially for younger children

the pool was closed.

gym, pool, location easy to get around

seems to be renovation work going on and limited pool or fitness and no resturant

the hotel was great! the pool was warm and the beds were perfect.

quite very clean and relaxing in the pool

the swimming pool was amazing

the pool was great just surprised there wasn t a hot tub.

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

the pool was very nice and clean

very clean, well located hotel. nice pool, great breakfast and restaurant

the pool area was the best hotel pool area i’ve ever been to.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

only microwave available is at their snack bar area, near the pool