breakfast & the pool

pool is clean

the space in the rooms the channels the pool

pool was great and open late

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

didn’t have time to spend longer and use the pool

she got in the pool and was sick literally 5 hours later

the pool was warm

the pool and the room was very cold

the beds where comfortable. the kids enjoyed the pool

i ordered room service a couple of times

thought the gym was good and the breakfast was simple but had potential

breakfast was excellent and staff were genuine and pleasant to speak with

enjoyed the breakfast - shuttle service was also great

t excellent) but for the price paid it is super

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

nice clean rooms, indoor pool, restaurant inside motel

pool not that clean.

no hot tub and pool could be a little cleaner...the water was cloudy.

the pool was lovely

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

response to the fight that broke out in the pool area

pool water was a little chilly

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

pool was just a little too hot

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

at least the pool worked

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the pool is a nice size, bright, with big windows

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

there was a pool and hot breakfast

pool to myself, fast and easy check in/ check out process

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

the pool and bottomless mimosas

pool could have been given to use for a longer period

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

i saw a family with young children coming out of the pool room who were very cold

had a weight room and an inside ( small) pool for exercise

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

need to expand your breakfast choices

nice little gym and pool

clean. lobby bar was nice.

waitress at the bar was super rude and loud to my husband

shuttle was excellent

pool, large room

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

court yard with pool and half court basketball was nice and good for dog walks

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

the pool was clean and big the kids totally enjoyed it

breakfast was great and shuttle services to go to the airport

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

group of over 20 kids were playing rough in the pool, and their supervising adults/parents did not stop them

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

shuttle bus service is very nice to take guests to outlets for shopping

pool was closed and no breakfast. the bar may have been a bit pricey.

very clean, smells nice throughout, great pool==i only had room service--great.

shuttle service was convenient. bed very comfortable

no hot tub by pool

the cost of parking. the heater in the pool was broken.

the pool area was clean

need larger pool w hot tub; broken handle on dresser

the price of drinks/food. the difficulty of finding the pool and gym.

the pool was nice

didn't care full the pool be closed.

no pool

gym and pool still open

pool was cloudy looking

the breakfast buffet was excellent. gym and fitness center and pool was great.

from the room, pool was nice, it is very homey

pool was warm

pool was closed.

hours of the swimming pool, the super soft fluffy pillows on my bed, front desk reception, and the late checkout

nice property, nice rooms and awesome pool / whirlpool!

pool

the pool of course

the pool and the food

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

just at the pool was not working

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

the pool is not open

beautiful indoor pool but it was closed due to covid-19

ants by swimming pool

pool. great lobby, very clean

pool and hot tub .. room is always clean . staff is always so friendly

later checkout, clean spacious rooms, nice pool and hot tub with soothing music

sauna in the bathroom. pool and whirlpool so clean

spacious indoor pool and hot tub/spa

very clean , friendly helpful staff, very comfortable beds and amazing pool

much chlorine in the pool

pool and fitness

pool and breakfast

children enjoyed the pool, location was great not to busy getting in and out

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

i like that the pool was open breakfast was great and housekeeping was great every day

pool

never gotten in the pool for no other reason than just not staying long enough

reason why i wanted to stay here and to much chlorine in the pool

hot tub was warm . pool hours are short durning weekend and longer during week days

the restaurant and pool were not open.

the pool

no hot tub-just a pool. pool was great but would have been amazing with a hot tub as well.

the swimming pool was a big hit as was the gorgeous breakfast with a great waffle maker

the pool and jacuzzi are great and both were totally empty when we stayed so we had them completely to

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

staff was incredible. beds were comfortable. pool was fantastic.

pool and jacuzzi also parking was very easy

the free beer and appetisers, the pool was small but lovely and warm

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

the staff were very accommodating. my 2 year old loved the pool.

pool is open

there is no sauna in the pool

the pool was not open and it was not mentioned anywhere on the website

decor, very clean, good breakfast, pool, fitness center, business center, good location

great room and pool was nice. breakfast was great.

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

breakfast was ok

it also offered an airport shuttle and free parking

kids running back and forth all night not very. clean old hot tub jets didn’t work

shuttle driver (from o'hare) was an angel going way beyond the call of duty

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

the pool wasn't very clean

with a pool and workout room, restraunt as well this is perfect for longer family trips

the pool not clean

pool table

it's always a pleasure staying at the renaissance. my grandson loves the pool.

hot tub was not working during our stay but the pool was open.

very clean room, comfortable bed, great breakfast. enjoyed jacuzzi and swimming pool at night.

the pool and hot tub were very clean and rather spacious

i loved the pool the breakfast was good the shuttle service was great.

pool and hot tub were great!!!

my daughter with some friends to this hotel so they can use the pool

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

room was clean, bed was very comfortable, staff was nice, pool was open

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

pool area was to cold and not enough towels

the pool needs to be heated

the pool

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

they provided a crib and a first floor family room near the pool for us

room was clean, beds were comfortable and the pool was nice and large

the pool

pool was open had amazing time with my family of

no hot tub, but even without we enjoyed the pool and how warm it was.

everything except no hot tub but there is a pool.

relaxing, peaceful, has swimming pool and fitness center

the pool was not working properly. carpet was worn and needed cleaning.

pool water was cold

very friendly and helpful staff. free parking. pool.

staff, pool, room setup

the pool was amazing and a great way to relax

pool only open until 9pm

pool and parking

room was nice. didn't use the pool, but it looked well kept.

pool was closed

the bar and the rooms were excellent, pool are spot on

greasy ring) and lots of towels, but for me, just a few degrees

the pool area was very clean and very safe expecially for younger children

gym, pool, location easy to get around

the pool was not open to enjoy and neither were the computers.

pool was exceptionally clean

quite very clean and relaxing in the pool

swimming pool, balcony

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

the pool was nice

the swimming pool was amazing

large pool, business area available, and good size workout room with a large tv

pool closed at 8 but we were happy it was open at all!

i wish the pool was bigger

breakfast and room and size of pool and the underground parking super safe

how clean it was and the pool

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

staff was not overly friendly but enjoyed the pool and breakfast

the pool was very nice and clean

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

was very comfortable, the pool - omg the pool - was like bath water

pool under renovation at the time.

it was nice to have an indoor pool for the kids to enjoy

loved the fact that each guest gets their own pool time

the pool was great for the kids

the pool good food and service nice rooms

temp in pool area could have been warmer

clean,pool

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool was little cold and a bit dirty.

just wish the pool was open.

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

the pool was closed.

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

we love the pool

more food options for breakfast.

limited breakfast choices

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

hotel offers free breakfast in the morning and there was only coffee and tea available

the cleanliness, breakfast options, pool and staff

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

we came to celebrate our granddaughters 7th birthday and spent a lot of time in the pool.

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

the room was very comfortable. pool around and very clean

great deal, clean, good dining options, great indoor pool

pool closes too early.

the pool is good

our choice to not use the pool or hot tub

swimming pool was awesome

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

pool and yhe fact that breakfast was included.

my kid just loved going to the indoor pool every evening

great staff! very accommodating. clean. wonderful breakfast. nice pool.

the suite and the pool

my grandson had so much fun in the pool

we loved that the pool was indoor and outdoor.

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

location. nice pool for he kids.

pool

the property had complimentary laundry room, gym and pool

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

pool was cold. air was heated, but water temp was way too low.

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

the laundry facility was $3

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

pool, spa and gym were pretty good. walking distance to shopping mall.

pool, spa and gym were pretty good. walking distance to shopping mall.

this was the disappointed point of my stay as i was looking forward to relaxing in the hot spa after a long drive

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

pool and hot tub water are checked daily and pool area is always clean

the pool area

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

cleanliness. room comfort. indoor pool. restaurant.

advertising of working jaccuzi in pool area

swimming pool wasn’t really big enough to get any exercise

pool and gym were very nice.

the pool was gross and the staff did not check in on it

the pool was cold

very disappointed the pool was not open

friendly staff. bright, clean rooms. outdoor space with pool and games.

nice room. loved the outdoor pool.

thing i noticed that needed to be addressed was having someone wipe off the tables as people ate breakfast

bright and spacious gym

nice rooms, great pool and hot tub, wonderful workout facility

hotel has an indoor pool and outside pool

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

it's a very nice place, great location and loved the pools

great staff! great pool! comfortable room!

modern styling and lounge area and pool made for a pleasant

hotel has a bar and fire-pits, lap pool and everything is spotless

staff was very helpful and kind, and most of all the 24hr pool table!

right off the highway, up to date, very colorful, nice pool

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean