the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and whirlpool were great!

the pool and hot tub

great pool area with sauna and hot tub

clean,pool

location location and fact that it was clean and had everything we wanted and an indoor pool

i wish the pool was bigger

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool closed at 8 but we were happy it was open at all!

our favorite feature was the pool

the pool was not working properly. carpet was worn and needed cleaning.

very friendly and helpful staff. free parking. pool.

there is a pool but we missed the hours it was open

rooms on the first floor lack of sun light. cold pool. tiny fitness room

pool area clean and nice and warm

cleanliness and the room size loved the pool

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

the building itself is very nice the pool and exercise room

the pool was a really fun feature

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the pool

great breakfast, it was very clean, the pool and jacuzzi!

the staff was so nice. the pool was amazing. clean room

the rooms are clean, the pool is perfect, and the service is been outstanding

amazing breakfast! perfect pool! loved the hot tub!

the pool wasn't very clean

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

it's always a pleasure staying at the renaissance. my grandson loves the pool.

with a pool and workout room, restraunt as well this is perfect for longer family trips

pool water was cold

pool is a little small, although there were not many other swimmers

pool and breakfast was closed. state restrictions though.

breakfast to order, the best coffee, evening reception, heated indoor pool.

pool temperature was warm

pool just needs a little cleaning, but everything else is good and enjoyable

the pool is very very frigid.

great pool; good staff

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

the pool was always pack and parking was bad i also thought they should have provided free breakfast

was there with my family and the pool was cold

resturant on sight, beautiful patio & pool, lots of parking

the pool water was too could

nice pool and work out facility

the pool was very pleasant

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80 degrees out

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

the pool was also very clean and well kept

omelette bar and pool!

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

awesome staff, clean property, nice pool!

breakfast pool rooms were so comfy

nice, quiet location. clean big room. pool was just ok.

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

pool was cold. air was heated, but water temp was way too low.

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

the pool was a little cloudy.

pool area could be improved.

great room! very good breakfast and accommodating staff. the pool was great as well.

of inside the pool could have been a little better

the room did not have a refrigerator. there is no hot tub in the pool area.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

nice breakfast. beautiful pool area.

outdoor pool was clean and nice, and the breakfast was far better than most hotels

liked the friendly staff, the breakfast and the wonderful pool

bonus washer and dryer facilities, swimming pool, and basketball hoop

the pool was closed but it was so hot out. whyyyyy?

the room, the swimming pool, the workout room and the laundry area

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

we couldn’t use the pool it was closed

i really liked the room it was very clean and nice and they had a nice pool

liked the out door scenery and the fact my family had the pool to themselves when we went down there

pool and gym were very nice.

the pool was cold

advertising of working jaccuzi in pool area

pool had mildew/scum all along the bottom and was not swimmable

the pool is not open

i wish i had more time i did not get to use the pool

hotel was super clean we loved our stay and the pool was the kids

beautiful indoor pool but it was closed due to covid-19

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

we loved the room, pool, n the staff was great. the free breakfast was good also.

i booked this so my sisters and i could enjoy swimming and the pool was closed

the pool was full of adult drinking instead of enjoying the pool

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

was really looking forward to using the pool but was closed due to heater not working.

a beautiful both of you licking the outdoor pool

the structure, the indoor pool

friendly and accommodating staff, swimming pool with hot tub was great

yes the inside pool was not up and running

the pool was warm and hot tub was big.

the pool was super warm and clean!

the pool was nice

the pool was great just surprised there wasn t a hot tub.

swimming pool, balcony

the swimming pool was amazing

only microwave available is at their snack bar area, near the pool

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

pool temp was almost unbearable

the pool area was the best hotel pool area i’ve ever been to.

staff was not overly friendly but enjoyed the pool and breakfast

pool could have been bigger

everything was beautifully maintained from the lobby to the pool to our hotel room.

the pool was kinda small and no hot tub

too much chlorine in the pool.

clean rooms, awesome pool, a great breakfast, and the staff

the room, breakfast, heated pool, and location.

very spacious. good area. very clean. warm pool and friendly front desk.

hot breakfast , comfortable rooms , good pool !

fire pit and covered seating areas, and a great indoor pool

pool was down for maintenance. toilet paper was really bad.

since it was being renovated, the pool was closed. but we knew that prior to booking

there were wild bunnies right outside the pool area. 10/10

the staff the cleanliness the pool the hot tub and super comfy beds

loved the heated pool

pool is open

pool

disadvantage of the stay and disturbing was a swimming pool

the pool the big rooms the sofa it was great overall

breakfast was good pool was great

the pool was open

the pool was closed and it felt a little run down.

the pool was not open to enjoy and neither were the computers.

the pool was closed.

the pool area was very clean and very safe expecially for younger children

everything but the pool area was cold. other than that we will be back for sure.

swimming pool is very huge and the seating area is very accommodating

the room was very cleaned and beautiful. i love the pool and outside hangout area with bonfire.

swimming pool water temperature could be warmer

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

and breakfast was amazing as well as having access to a pool and gym over all loved

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

the pool was closed and no notice or reason was given, but no big deal

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

was there 8 days total) after that

the pool was very quite dirty

right off the highway, up to date, very colorful, nice pool

the lobby / bar area was inviting with a pool table and board games

pool kind of small. would have liked a hot tub

hotel has a bar and fire-pits, lap pool and everything is spotless

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the breakfast was one of the best complimentary breakfasts i have ever had

breakfast

updated, clean, friendly staff and wonderful breakfast.

nice warm indoor pool, good breakfast and free airport shuttle also included

waitress at the bar was super rude and loud to my husband

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

swimming pool water was clean

refreshing indoor pool

pool could have been given to use for a longer period

updated room, clean pool and clean room

only small downside was that the pool was temporarily out of service, which was a bit disappointing

pool, large room

clean pool

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

i did not like the pool area right in the front of the hotel.

free shuttle upgraded movie and tv selection hottub and heated pool

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

i ordered room service a couple of times

should have a whatsapp or wifi option to secure or request shuttle

gym could have been better equipped

enjoyed the breakfast - shuttle service was also great

it took exactly two loads of laundry to get the scent of mildew out of my clothes

everything was great other then being cold in the pool area

pool and hot tub was clean

couldn’t get in the pool

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool was pretty dated but kids didn't seem to mind.

the inconvenience that the pool was not open

pool

the location was great the pool was open late

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

love the salt water pool!

the indoor pool and hot tub were clean and warm

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

need a centrifuge spinner for swimsuits in the pool lounge

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

pool clean

pool was semi cold for it being cold outside, could have been cleaner

would be nice to relax in the jacuzzi besides the pool

the pool and the hot breakfast were both great

pool area was clean and had clean towels

the room was very nice. i like that the pool stay open till 11 pm .

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool and fitness room and a business center if you want it

indoor pool was on the small side and packed with kids.

pool is not large and fills quickly

the fact that the pool was not available when we wanted to use it.

the space in the rooms the channels the pool

pool

pool and breakfast were super crowded

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the pool is a nice size, bright, with big windows

really nice swimming pool

at least the pool worked

the pool was nice

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

pool hours and workout room

pool was clean and stocked with fresh towels

the pool and bottomless mimosas

the room was clean, the bathroom was nice, and the pool was great

the beds where comfortable. the kids enjoyed the pool

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

indoor pool is a plus and close to airport even better

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

the pool and the room was very cold

cleanliness and pool area hotel employee was awesome

pool water was a little chilly

response to the fight that broke out in the pool area

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

pool was just a little too hot

they have an indoor pool but not heated very cold

small pool (under renovation)

the pool was at the correct temperature and very clean

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

the pool is very nice and clean as well

pool not that clean.

for the price of the room breakfast should have been included and no restrooms close to the pool

was great, bed comfortable, pool amazing, 3 minute walk to the casino

nice clean rooms, indoor pool, restaurant inside motel

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

good hours for the indoor pool and hot tub

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

the pool

the pool area

there was nothing wrong with our stay besides the indoor pool being a bit small.

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool made my son and my skin red and very itchy.

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

pool could have been a bit larger (for more judgemental 14-year-old son)

pool was very small and no hot tub

i think the pool could be bigger

enough lighting in the pool area

pool was too small.

pool water cold.

pool was small but i was open.

pool size for this size of a hotel is a joke

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

it has an indoor pool and breakfast included.

the pool area was very cold. it cut our pool time drastically.

pool and food

pool and jacuzzi were

unattended kids in the pool area

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

pool area could have been heated more because it was cold that day so the heat should have been

hotel has an indoor pool and outside pool

pool

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

it's a very nice place, great location and loved the pools

nice rooms, great pool and hot tub, wonderful workout facility

very disappointed the pool was not open

friendly staff. bright, clean rooms. outdoor space with pool and games.

nice room. loved the outdoor pool.

breakfast was great in the morning

the breakfast was great, thanks for that. the rooms were very nice, comfortable and clean.

had to make a reservation to be able to use the pool

pool was not open

swimming pool

swimming pool breakfast

, the pool was open with 1 hours block reservation spots

my kid just loved going to the indoor pool every evening

would be nice if pool was open 24 hrs like the gym

it didn t have a pool

great staff! very accommodating. clean. wonderful breakfast. nice pool.

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

the pool was very nice with plenty of lounge chairs and a neat water feature

very nice indoor pool

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

hot breakfast, clean pool & friendly staff

pool hours 7 am to 11 pm

my kids loved the pool and they room

large rooms clean pool area great staff

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

easy access to room and pool

also, lady that checked us in could have pointed out we would be next to the pool

the girls running up and down the hallway, but that’s what kids do. no big deal.

wifi was not so good, unstable sometimes

everything except the breakfast. fruits seemed as if they were canned rather than fresh.

wifi is horrible

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

kitchen

very clean rooms perfect breakfast