i did not like the pool area right in the front of the hotel.

the jacuzzi was close and the pool has poor maintenance

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

i like that the pool was open breakfast was great and housekeeping was great every day

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

pool and jacuzzi also parking was very easy

pool is open

there were wild bunnies right outside the pool area. 10/10

the staff were very accommodating. my 2 year old loved the pool.

loved the heated pool

pool, large room

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

only small downside was that the pool was temporarily out of service, which was a bit disappointing

court yard with pool and half court basketball was nice and good for dog walks

clean pool

breakfast could have had more options

convenient location with dining options nearby and an airport shuttle.

waitress at the bar was super rude and loud to my husband

had to leave too early to try breakfast

nice little gym and pool

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

i saw a family with young children coming out of the pool room who were very cold

the pool closes early

refreshing indoor pool

pool

pool was great and open late

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

pool i wish it was deeper

love the breakfast,location view,indoor pool and how clean it is.

hotel was super clean we loved our stay and the pool was the kids

there was a swimming pool and workout room, a covered parking area as well as large parking lot

the pool was closed, but that's understandable.

the pool is not open

beautiful indoor pool but it was closed due to covid-19

the pool and bottomless mimosas

the room was clean, the bathroom was nice, and the pool was great

it was so clean and they had a wonderful continental breakfast and swimming pool.

the shuttles and fee parking are exceptional. nice gym and pool.

pool was clean and stocked with fresh towels

the pool was nice

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the pool is a nice size, bright, with big windows

pool water was freezing.

didn’t have time to spend longer and use the pool

the beds where comfortable. the kids enjoyed the pool

indoor pool is a plus and close to airport even better

the pool was a plus for our stay! they also serve breakfast.

pool was small

nice hot tub/pool area! room was clean!

indoor swimming pool, restaurant and rooms!

room was clean, beds were comfortable and the pool was nice and large

they provided a crib and a first floor family room near the pool for us

pool key. keep them is 30$ additional no one said anything

everything except no hot tub but there is a pool.

no hot tub, but even without we enjoyed the pool and how warm it was.

pool was open had amazing time with my family of

the pool was open in timed slots but because there were so few guests we had it for hours all to

hats off to your staff, all areas including the pool and common areas were spotless

the pool was not open to enjoy and neither were the computers.

pool is cold !!!

gym, pool, location easy to get around

pool was exceptionally clean

thought the gym was good and the breakfast was simple but had potential

gym, friendly staff

location to o hare, breakfast included and free wifi

shuttle was very convenient and on time

enjoyed the breakfast - shuttle service was also great

the pool was super warm and clean!

swimming pool, balcony

the pool was great just surprised there wasn t a hot tub.

the swimming pool was amazing

swimming pool and breakfast

pool temp was almost unbearable

staff was not overly friendly but enjoyed the pool and breakfast

the pool area was the best hotel pool area i’ve ever been to.

very clean, well located hotel. nice pool, great breakfast and restaurant

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

very clean very nice rooms nice layout, good pool

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

pool not that clean.

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

cleanliness and pool area hotel employee was awesome

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

i really liked how they schedule your pool time to accommodate social distancing

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

pool water was a little chilly

swimming pool was available on a reservation basis which worked well

the pool area temp was humid. towels were not available at the pool.

wish there was a hot tub but the pool was great and actually very warm.

the pool good food and service nice rooms

the pool was great for the kids

the wifi was hard to log into ended up not using it.

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

the gym is dissapointing, just a few treadmills, bikes and dumbells

they were drinking and all the kids were screaming while they were blasting there music

booked for my two college kids who travelled in europe for a month

pool was cloudy looking

gym and pool still open

the snack bar, gym, and pool are great amenities!

loved watching the kids play at the pool

didn't care full the pool be closed.

restaurant and bar have excellent staffing and service

most comfortable beds ever....great shuttle serice

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

being in the bar area the bartenders were very entertaining and kept us in a good conversation

it was clean, good amenities with the bar and starbucks

the price of drinks/food. the difficulty of finding the pool and gym.

the pool area was clean

many kids in swimming pool

the pool wasn t great

pool/covid. noticed alot of people not obeying 45 minutes.

the room was really nice we enjoyed the pool .

pools included

pool was closed.

clean room, very nice size indoor pool, restaurant in hotel was good!

from the room, pool was nice, it is very homey

c), rppm sizes were all of great quality and cleanliness

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

the price, the pools, restaurants, saunas

also, the pool is

our choice to not use the pool or hot tub

it has a very nice lobby and a awesome pool that is 9ft deep.

hot tub was warm . pool hours are short durning weekend and longer during week days

very clean, spacious, had an indoor pool, fast wifi and free parking

the pool

no hot tub-just a pool. pool was great but would have been amazing with a hot tub as well.

two different bank cards in laundry payment option for dryer

the laundry facility was $3

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

nice laundry and vending

the pool and jacuzzi are great and both were totally empty when we stayed so we had them completely to

pool, hot tub, breakfast

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

hot tub was working and the pool was open

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

the only complaint was the loud music coming from the bar next door after 9:00 p.m.

breakfast was very nice with a lot of nice options

our last major complaint is the wifi

friendly staff. bright, clean rooms. outdoor space with pool and games.

very disappointed the pool was not open

nice room. loved the outdoor pool.

morning breakfast offered a full line of proteins and

breakfast was fair

pool

the pools

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

hotel has an indoor pool and outside pool

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

there were some roaches in the pool area

the pool of course

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

the pool and hot tub was still shut down.

t queen beds)

our favorite feature was the pool

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool was well cared for

location location and fact that it was clean and had everything we wanted and an indoor pool

large pool, business area available, and good size workout room with a large tv

the pool and hot tub were nice, in the evening it was filled with a lot of children and the room echoed

hot breakfast and indoor pool!!!!

hot tub was not working during our stay but the pool was open.

nice pool

pool and hot tub were great!!!

the kids movies that play in the pool area

spacious indoor pool and hot tub/spa

i loved the indoor pool and the starbucks on site.

no washer and dryer. a pool table would be nice.

very clean, the space, pool, starbucks, restaurant.

liked the breakfast and the pool

room was clean, bed was very comfortable, staff was nice, pool was open

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

their pool was working, room was clean and i was given extra bed sheets and towels

pool was open

the pool area

pool/whirl/and breakfast were awesome and just easy

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

good hours for the indoor pool and hot tub

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

the only thing i could honestly say is the pool was quite smaller than it looked pictured and than i'd imagine

much chlorine in the pool

very clean , friendly helpful staff, very comfortable beds and amazing pool

everything was great :) because of covid restrictions we couldn't use the swimming pool.

pool and fitness

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

right off the highway, up to date, very colorful, nice pool

pool table, jenga, cozy couches, tables to sit at

clean facilities, breakfast included & huge bathrooms

staff wonderful & their breakfast great, unusual too see.

kids running back and forth all night not very. clean old hot tub jets didn’t work

24/7 bus shuttle service

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

the pool was out of service

the location was great the pool was open late

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

the pool was very cold

swimming pool was little disappointing

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

hotel offers free breakfast in the morning and there was only coffee and tea available

breakfast wasn't so grand with a lot of variety

no breakfast, even though it said was included. there was no breakfast offered

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

there is no hot tub and the pool is a little small and the water was a little cold.

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

pool was very small and no hot tub

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

swimming pool

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

, the pool was open with 1 hours block reservation spots

the pool not clean

it's always a pleasure staying at the renaissance. my grandson loves the pool.

the pool wasn't very clean

with a pool and workout room, restraunt as well this is perfect for longer family trips

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

the pool was closed.

my grandbabies loved the pool and the breakfast

pool need towels

grandkids love the swimming pool

we love the pool

the pool area was very cold. it cut our pool time drastically.

it has an indoor pool and breakfast included.

rooms were spacious clean and nice i like the pool and like having to make a reservation

i did not use it but the pool looked tiny.

pool was a little small and the breakfast was one entree instead of a buffet style

very clean rooms perfect breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

breakfast was very good. my stay was perfect.

kitchen and bathroom nit touched

very clean, beds comfortable, great breakfast

pool was cold for indoors!

everything was perfect!! but the cold water in the swimming pool.

size of the pool was good

the swimming pool water it's cold!!

pool temp could've been much warmer as the cleanliness of the pool room could have been

hot breakfast, clean pool & friendly staff

pool hours 7 am to 11 pm

very nice indoor pool

pool closed time. to early.

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

the pool was way too cold.

he enjoyed the pool with other kids

pool area was poorly kept up

pool was semi cold for it being cold outside, could have been cleaner

pool clean

pool is not large and fills quickly

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool was nice, but a little on the cold side

my little family sure enjoyed the free breakfast with choices and the pool

nice to have an indoor pool, though didn't use with all the kids

kind of turned a relaxing dip in the pool into a nightmare… i kept hoping they would smack into each other at one point, but it

pool water cold.

pool was too small.

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

enough lighting in the pool area

the swimming pool and the bowling

pool area could have been a little cleaner

my kids really enjoyed the big pool

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

pool was open

the pool looked like it could use a refreshing.

pool and jacuzzi were

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

the pool was a bit smaller than i expected.

pool area could have been heated more because it was cold that day so the heat should have been

the floor on the swimming pool was a little aggressive.

the fitness center & pool.

large rooms clean pool area great staff

no hot tub with the pool.

clean, put together, clean pool

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

need a centrifuge spinner for swimsuits in the pool lounge

the kids loved the pool and hot tub

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

the pool was amazing and a great way to relax

rooms on the first floor lack of sun light. cold pool. tiny fitness room

there is a pool but we missed the hours it was open

staff, pool, room setup

very friendly and helpful staff. free parking. pool.