beautifully appointed room exceptional customer service lovely pool/sauna caluccio's restaurant

no spa treatments

spacious room, good wifi, good restaurant and very nice and receptive staff

the rooms were spacious and for kids the pool was great

a travel cot for my youngest, showers were really nice after a day of travelling with two young kids

and 3) we were going to mexico

5 charge for room service

little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order in for my kids, pool

very good sports bar and food

gym facilities were great

early check in, large room, close to airport, great breakfast, fast service

it was quiet at night and the wifi worked well

reception and room service hardly picked up when called from the room

great to be able to use the laundry for washing

good gym, laundry room & coffee

helpful staff. kindly an early check in was provided.

didn't like the 30 early check in fee

good location, late check out and great breakfast selection.

superb food at bar . truly lovely clean room

no fried eggs available at breakfast. the extra charge for early check in

they have a small gym which is well equipped and is perfect for a quick workout

free wifi

we had emailed moxy when we booked our stay to ask if we could have early check in and we were advised that they’d do their best for us, which is fair enough

nice design and good rooms. facility s were also good and the late check out was good.

i did not manage to connect to wifi

the gym was up to date and spacious, the best one during our 10

to get an early check in and late check out

gym facility could have been cleaner

s offered early check in which we didn't take) but shower hose broken in one of rooms, and by that late time,

the gym was very basic and worn

car park, wifi, proximity to airport.

they give you wifi password but wifi not accessible in living area

good location for heathrow. bed very comfy and linen clean. free parking. good value.

uncomfortable bed, shower head broke off when turned on, wifi not available in room, when i checked in,the staff tried to get me to pay again even though i

location and free parking

great bar & restaurant

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

we ate breakfast and had room service from the restaurant

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

wifi is intermittent, not reliable

beautiful setting. comfortable, spacious rooms. helpful staff. easy parking.

wifi : in my room,signal was unstable.

wifi wasn't working on the day we were there

cabins are upstairs there s food in the bar right to canal

easy parking and easy check in

ould you opt for it / or if you pay for breakfast on the day) is delicious, with a lot

receptionist did not had any information about early check in even after paying and booking room from a day before so that we have room to sleep

late check out great if having two long haul flights to travel on

of iron and ironing desk and hair dryer in every room

free coffee in the morning and breakfast if you wanted it

facility included, wifi by arra-ngement, some rooms face a courtyard which is quieter than facing the road

booked room as it was close to terminal 2, had wifi and private bathroom

the wifi was hit and miss.

was given the wifi code but was unable to connect properly during

wifi is good, but there is no hairdryer

good, free parking in large car park adjacent river, good wifi reception, food simple but tasty

having to pay extra for hotel parking, and wifi in the rooms

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

facing river, facing town and there is room service

the wifi was fast and worked without problems

the gym was excellent with a great selection of equipment

kids logged on to wifi and cost me 12

i called room service twice but there was no answer. sky sports in the bar but not in the room

the staff were so friendly and brilliant with the kids

didn't get to use the gym

my spa treatment was the best treatment i have ever had, and ruby took great care of me

amazing spa and outdoor pool

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner table, flickering

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

spa and gym are were amazing

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

spacious room with a balcony and view

the gym and spa

liked the bar area, restaurant and pool

little bigger, when we went down there was only one bed free, and no room in the hot tub and 5/6 kids splashing and jumping in the pool, would be nicer if it was bigger and towels were taken off

wifi, lived forniture, breakfast could have been better

a rather forlorn track

breakfast was good and plenty of it

residents parking

great room, fantastic friendly staff, huge breakfast

parking was easy and the staff were friendly

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

for london, the staff on reception and bar were very friendly

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

no room service

still a bit run down. wifi was slow.