parking a big

parking for our motorbike, smooth check in with friendly staff, our room was unique and a fab view

this was a great place for a solo traveller as you could just kick back with other folks at the bar and enjoy a pint at ease

had difficulty with wifi.

great to have free wifi too

the wifi was patchy and dissapointing.

great small gym with good quality technogym kit

the gym was closed, so wasn't able to use it

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members were very cheerful, which made a nice start to the day

staff were really helpful and friendly the food was lovely in the bar and in the wedding we

great food and very comfy rooms with convenient parking.

hotel has it s parking and also breakfast was perfect

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

clean and well kept, a little bit quirky and welcoming, good parking and good location.

exceptional deluxe room, with a brilliant aura around the bar and the hotel.

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

early check in would have been helpful we were booked into the nearby studio tour and drive a long

parking wasn t the best

good parking for my van , the restaurant and bar was a bonus good food a bit basic but still good , i would return for a weekend with my wife as

good wifi, painless parking, nice canalside

wifi not working very well in the room.

very clean with comfy bed. very good breakfast

the breakfast the next morning was outstanding and delicious

staff were always friendly, breakfast was fantastic, and the room was cozy and comfortable with a very large bathroom

con in room 1, wifi, rainforest shower, tv with streaming services so could watch netflix

you had to pay for wifi

hotel was quiet and relaxing, the beds where comfy, even the sofa bed that the kids slept on

hotel is great, good room, good location

comfort of room and excellent breakfast

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle 'formal

kids have a fun

poor bar facility.

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

having kids they wanted there tablet and phone charging

incredible breakfast buffet! we had a nice room with a nice view of the golf course

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor thing compared to the overall

super family holiday lots of activities for kids

the breakfast was wow and so was the dinner at the glass house was exceptional

our massages and the spa as a whole were a definite highlight

have to pay for wifi!

quiet room. prompt service at reception. parking in nearby car park for 1. late check out

the breakfast is superb and delicious,,lot's of choices and variety

could do with a couple more tv in bar area

free wifi

disappointed that the restaurant and in particular room service is no longer available .

the only thing was that the wifi wasn t great.

easily accommodating 2 adults and 3 kids

the staff are really helpful, i arrived in london at 7am and asked for early check in, which the lady bent over backwards to give due to not been able to drop bags off

big, large comfortable bed with seating area and coffee table with coffee/tea kettle facilities wifi was free in the hotel the lobby/bar area is very modern very close to the high street 5

excellent pool and gym is a bonus at this

the corridors were always loud, usually kids screaming or people talking

free wifi; the highlight of the stay

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

the wifi was good.

parking is ample

we had a lovely bar meal as gilbert's was closed due to the date of our stay

wifi signal is very poor and could be made better

location, ample spaces / safe parking

behind the bar was so helpful and polite on checking in angela receptionist went out of her way to be helpful

every time i logged into wifi laptop kept getting attacked by virus

the only thing would of been nice to have number for reception so could ring for room service

wifi a little flakey

room service and location staff, comfort,food,

gym very limited

excellent parking too

nice bar area and good menu choice at reasonable price

helpful staff available 24 hours, reception bar open until late, good wifi, nice garden / outdoor dining area which reminded me of spain of the south of france

very smart, clean and tidy good service including room service parking included

free parking and free wifi are bonus

good design, great breakfast, great gym

e reason i've booked the place) very clean and good wifi

wish breakfast was included or cheaper, or free for kids.

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and i'm not a big eater, my husbands came a few minutes later which was fine and my

door/wall was glazed glass, not suitable when staying with family and kids

breakfast had little to choose from.

moreover, value for money for the late check out and breakfast included

no room service. no fridge in room.

we didn t try breakfast, but the bar food looked great

i wished there an offer in booking days or breakfast

clean, good food, midday checkout, good

we were travelling with two kids aged 8/6

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

ee) wifi and air conditioning all at a very reasonable price

kids friendly

nice aircon gym. comfy beds. good bathroom. aircon.

the cleanliness was outstanding and the equipment in the gym was excellent

kids running up and down or floor made it noisy however this is no fault of the hotel

kids friendly

and will be nice for family holiday for the kids also

easy safe parking

fantastic parking facilities

it's a beautiful property and grounds. bar staff excellent and friendly with a lovely ambience.

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

the bar downstairs and the balcony was quite nice

parking right next to the hotel

the pub was lovely, check in was easy and bar staff were really nice

no lift for wheelchair or heavy luggage, noise pollution from the bar until 4am some nights

excellent location, free parking, lovely staff and clean room.

location with plenty of parking

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

music from the bar did come through the floor of my, otherwise, excellent room

ample parking

delicious beers in the bar too

the bar was pumping the restaurant area was chilled and the out door patio area during the day was

fab restaurant and bar and friendly staff

shame bar close while we enjoyed there

staff, beautiful bar and restaurant

very friendly staff and a chat to the locals in the bar down stairs, lovely breakfast

no bar but plenty nearby.

hotel does not have a bar or restaurant so you have to go out elsewhere

it is an authentic perfect place for a good night sleep and a great bar next door

needs a onsite bar twin beds could do with wider duvets

no bar or

was chilly in the bedrooms at times, also sitting in the reception/lounge bar area was very chilly and did, in fact, stop us from having another nightcap

staff were amazing with the kids. great location for the zoo.

value for money, great breakfast selection,, efficient and friendly staff, lovely room with large shower and large towels

we left at 5am and the majority of the breakfast bar was out apart from

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for 109 a night joke

said, they have a wifi-connection, that's true, but it wasn't stable

lovely property and lovely bar with nice food.

room service as no chef so had to go out to eat again which i really didn t want to do, the staff

wifi was very slow

wifi ok