duvets were pretty thin so i was sometimes cold at night, and the wifi kept cutting out.

did not like the fact that there is a service charge of 3.50 for room service.

clean, well organised with a good restaurant and cafeteria, as well as gym facilities

nothing really. a gym would've been nice.

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

)

breakfast was expensive for what it was.

bar and restaurant is next to reception and i was made to feel welcome on arrival and at a budget

in reception

going up to the sink, the hairdryer nozzle wouldn't stay on, the entry card didn't work, the wifi went off and on

price of the breakfast was on the higher scale of things

beyond expectations. excellent gym with great equipment. staff really friendly

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

kids running up and down all night screaming couldnt sleep

the corridors were always loud, usually kids screaming or people talking

location, ample spaces / safe parking

not enough parking for the garden suits

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

behind the bar was so helpful and polite on checking in angela receptionist went out of her way to be helpful

balcony view over garden and fast wifi

staff , check in and car parking all sorted

friendly staff and the pub was centrally with high street with parking

hotel has it s parking and also breakfast was perfect

on site parking was also helpful

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

service was excellent rooms spotless service at breakfast was brilliant and the food both in the bar and at breakfast was

spanish manager of the restaurant was lovely and exceedingly welcoming, as were the staff in the bar who made my 70th birthday so very special

friendly staff, my kids loved the little glass ketchups

stayed for one night in the hotel and the kids loved it, the breakfast was amazing, extremely helpful and friendly staff, the kids loved it

i asked them to put outside door as kids were

they have a parking which was very useful for me

can request early check in

lovely staff very clean free parking, breakfast,wifi

hotel location is perfect free parking plenty of shops pubs and takeaways within walking distance and the tube station is a 5min

didn't use the wifi

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from it the windows only opened a tinny bit rooms were so hot, the lady who came on the

good wifi in the room and a brilliant price for a stop over

easy access to potters bar for rail services etc

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

poor bar facility.

parking right next to the hotel

went back to the pub and the lady at the bar changed our room which was better than original double

the pub was lovely, check in was easy and bar staff were really nice

no lift for wheelchair or heavy luggage, noise pollution from the bar until 4am some nights

the bar downstairs and the balcony was quite nice

rived at 2pm) telling me the room wasn t ready , when the room was ready to

parking was in short supply but we arrived late.

the bar was still open at 1am when we got back and staff were happy to serve us until we went to bed

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

good location, clean room, room service, bar and food available, good price

tv didnt work, no wifi

very comfortable room with shower tv wifi coffee making facilities

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from that

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

great wifi

it s very clean. the breakfast was great.

room door just after i checked in, and a man explained that he was there to update the hotel's wifi and needed to come into the room; no one mentioned this was happening when i checked in, as

room spotless and comfy, breakfast great and staff polite and friendly

would've loved more room service food menu items.

fantastic gym

up to the sky bar for a drink but was a band on which was far too load so didn t

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

really good with a great range, omelettes made to order and even had a pancake maker which the kids loved

views from sky bar amazing. staff were so helpful

breakfasts and dinner were delicious and the gardens superb, and the parking was excellent

food and room service top quality

evening bar meal very good, quick friendly service from all staff

staff couldn't do more for you arrange a late check out for no extra fee and an extra night they matched the online price

responded to messages really quickly for last minute early check in

great if you are playing golf

facility for kids, the welcome information while checking in by the staff is amazing

the valet at the entrance was not welcoming, and service in the lounges and the stables bar fell short of expectations

wish kids could use the spa swimming pool especially at the wknds even if different times to adults and

our massages and the spa as a whole were a definite highlight

location , breakfast , free car parking early check in

the mini bar and room service was all half price to compensate, didnt affect us at all and we enjoyed a good

clean comfortable room. easy to find. secure parking. exceptional breakfast

bar had friendly atmosphere; really good all round - top

i didn't use the hotel wifi so i can't comment on that

late check out added an hour too if we stayed for breakfast

the second night the next door room were continually shouting at each other, kids screaming and doors banging until 4am … started again at 6

let me have early check in as i needed to be ready by 2pm

r london), didn't get a chance to try the food as we were back too

wifi free and strong everywhere in the hotel

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

great, quiet location with a nice view. room was clean and the wifi was working very well.

clean, it has a gym, huge tv screen in the room, close to the subway station, supermarket close-by, the employees

room service would of been good

wifi

i just wished we had enough time to use the gym etc

good value for money in london, decent breakfast, very good free wifi, nice staff.

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want feeling well

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

lovely bar area

town shops restaurants short walk free on site parking room very clean comfortable bed shower tv wifi tea coffee all included in the 70

location free parking lovely pub only had a drink so can t comment on food but nice atmosphere

are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere we stayed

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains (-)check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily after i'd been out for the evening (+) are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere we stayed (+)able to accommodate me my wife and 3 kids (+) the hotel is full of character and my 3 kids really enjoyed the stay (-) breakfast tasty but limited menu for vegetarians/kids, and no vegan options

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains