the wifi in the room didnt work, parking wasnt easy

staff were friendly, everything was spotless, the bar area and breakfast area looked lovely

parking was a huge plus, free and plenty of spaces on a saturday night, and the car park is hidden

little parking

lady made me wait with 5 kids for 45mins -

not enough residents parking..

room was above the laundry room i think could here some machine all night long room 201, i think the halls were way to

very quiet location and loads of parking areas

balcony view over garden and fast wifi

wifi signal is very poor and could be made better

spanish manager of the restaurant was lovely and exceedingly welcoming, as were the staff in the bar who made my 70th birthday so very special

really friendly ,spotless clean ,breakfast 1st class

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle 'formal

good good too, nice selection of breakfast and bar food and room service was quick and delicious

r the harry potter tour) and good breakfast, even for us vegetarians

facility for kids, the welcome information while checking in by the staff is amazing

too many noisy kids to enjoy that part

facility for kids, the welcome information while checking in by the staff is amazing

-the children's pool open daily 10am-6pm

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

clean and well kept, a little bit quirky and welcoming, good parking and good location.

secure car parking good food and good choice of drinks in a great location

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

lovely rooms and dining bar area.

lovely staff very clean free parking, breakfast,wifi

many food places near by, free parking, reasonable sized rooms, secure door locks, polite staff, early check in

lovely staff very clean free parking, breakfast,wifi

parking was also available and used by us

very polite and allowed us early check in

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

it had character lots of parking comfortable bed

good available parking

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

location with plenty of parking

very dirty gym

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

clean, well organised with a good restaurant and cafeteria, as well as gym facilities

need to rdgister to get the free wifi

always on their phones and gym was not worth dedicating a room to it

late check out, great location, only 15-20 minute walk from train station

was fine nice breakfast, was visiting strictly and it is the perfect venue studios are 2 minutes away and parking

good free wifi in room and around the property

breakfast can have variety and more inter-cultural options because when we are travelling for long

very nice breakfast and good choice food

wifi free and strong everywhere in the hotel

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

fab room all toiletries and extra towels hotel bar and food all in one place car parking have

still a bit run down. wifi was slow.

drinks at the bar were not overly expensive

the gym, the pool and the great big breakfast!

i only filter on free wifi and air conditioning for hotels in europe

gym equipment was limited

lovely breakfast.

price of the breakfast was on the higher scale of things

room service arrived quickly, perfect temperature and extremely tasty

wifi having decent size tv screen close to tube security at lifts good breakfast little biscuits in

great variety of food at breakfast which was not only excellent but also

room service breakfast was cold & no beans with fry up.

the fact that we booked an executive room for 2 adults and 2 children, yet when we go there the kids sofa beds were not made up and we had to request for bedding to be brought up for this to be

out stay was fully accommodated with early check in and baggage storage

the bed was super comfy and the staff were so friendly. pool and spa were amazing.

no room service on the sunday night and no local food places open so plan ahead.

up to the sky bar for a drink but was a band on which was far too load so didn t

gym and pool facilities were good

excellent breakfast. free ev charging

a shame the lovely little bar is no longer open like pre covid

very spacious lounge area, bedroom was comfortable and wifi good.

i had a special request for early check in and the hotel was quick me to help with me options

wonderful bar and food

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

very comfortable room with shower tv wifi coffee making facilities

tv didnt work, no wifi

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from that

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

good parking available

easy free parking

wifi not available in ourroom

location for gerrards cross golf club

hot food for breakfast, clean room, plenty of parking, friendly staff

they gave us an early check in as the room was ready

clean. lovely staff. good breakfast. parking. near a restaurant. lifts. facilities.

it has usb charging points and the wifi is free

was perfect for what we were staying there for, breakfast went down a treat with the kids

we really appreciated the very early check in after our flight from australia

good wifi fair

bar had friendly atmosphere; really good all round - top

convenient parking, great breakfast, comfy bed...

the breakfast was well worth the money and and the staff were so kind and helpful

room for 2 adults and a child was excellent with comfortable beds, very clean and we arranged a late check out

wifi wouldn't connect so had to use husband's 3g

bar and restaurant facility

excellent location with friendly staff free parking and breakfast provided

great bar & restaurant, staff went out of way to try and accommodate our request for an early check in

kids loved the pool

free cokes orange juice bath robes and slippers receptionist francesca was so helpful and lovely gym and pool small but lovely as

the spa is the bonus added touch

everything you need supplied in the room and great they have 24/7 room service

7 and 5 year old loved the pool

free wifi

really nice hotel and staff . the kids loved the breakfast .

there a little gym too to do exercise and the foot the rueben the chef cooks is top class the guy should be in a

facilities were good. liked the gym.

the continental buffet, even a waffle machine with chocolate and marshmallows

safe parking- lovely grounds

the staff were extremely friendly and helpful, the food was good - excellent breakfast

a nice way)

easy parking on site

room quiet and good off road parking. good location for west ealing rail station.

the gym was well equipped with modern machines

staff are really friendly and make a fuss of the kids

lovely breakfast, good scrambled eggs

gym was also nice and quiet, not packed at all

from the hotel, there is a beautiful playground which is an asset for families with small kids