kitchen in the apartment was small. you could hear the road from the room.

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

villa was great with wi-fi, modern furniture and kitchen tools (microwave, oven, dish washer) a beautiful terrace and private garden

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was well-equipped

nice view and swimming pool and very friendly staff

and tranquillity coupled with the scenery was amazing, the children of 17 & 18 appreciated the spa baths which was an extra nice touch after long days of exploring the surrounding region

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

lots of lovely fresh ingredients for a lovely filling breakfast

good breakfast. too dark in room suggest white paint

the staff were excellent as was the breakfast

continental breakfast was good with lots of choice

the breakfast not included.

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

room service food was quite average

good wifi

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the gym is fantastic

did not have time to try gym but it seemed nice

drinks at the bar were quite expensive.

take breakfast but the buffet looked plentiful

rooms, good shower, good breakfast with late check out

not to forget, this ibis is located just across the road from a shopping center with kids center in it

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

amazing buffet breakfast with everything you could want

also breakfast was plentisome, fresh and very good selection of products

would have liked interconnecting room for the kids.

breakfast was a very good surprise, good variety including gluten free options

24hr reception and bar area an big advantage

delicious & generous breakfast

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

the location is great and the staff are really friendly. specially the guys from the bar :)

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

a notable feature, not often found in many hotels, was the fully equipped gym with professional fitness equipment

couldn t connect to wifi from our room

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

limited reach of wifi

were upgraded to a deluxe room with free access to the sky bar, free soft drinks and free laundry

liked my whole stay but what really stood out for me was the bar at the 13th floor

en though pretty much

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

wifi was very poor and if you wanted better you had to pay

at is for 2023 absolute joke to pay for wifi)

dog friendly, and with ev charging in the garage.

the pool is tiny not like in the photo

nice rooms, friendly staff

about the size of 2 double beds, when there s kids in the pool it s not at all relaxing

although we didn't use room service it was available

the spa and massage treatments were excellent and the welcome drink was a nice touch

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

gym is basic

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

might have been nice to have had better bar facilities.

the bar onsite was fantastic and the bar tender provided such wonderful service

24 hour gym was really helpful after eating so much pintxos

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

reception & room service staff were really attentive and helpful

wifi cut out at times which was hard when we had t do unexpected work calls.

they put in twin beds for my kids

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

the room service was efficient and tasty but we would have preferred eating in the restaurant

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

wifi in the room is abominable

good location in old town of the city

also there was a little play area in the breakfast room for kids

staff very friendly and kind. lovely gifts in the room for our kids.

staff was friendly and room service meant that my bed was cleaned very quickly.

staff very friendly and kind. lovely gifts in the room for our kids.

the gym wasn't in action whilst we were there

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

also would have loved to visit roof top bar but didn t appear to be

given that we were with small kids, this was a huge hazard

the rooftop bar and gym is closed, essentially most of the amenities

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the old town is right across the street check in time is 12pm no early check in

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

good secure disabled parking, free wifi throughout and nice dog walking round about

this has a gym but no pool (which didn't bother us) (-) not the hotel's fault at all, but i would have liked to have made use of the gym and of the communal spaces as lots of lovely areas to sit and take in the views but corona (+) spacious gym with bikes (-)gym i ever saw, broken and squeaky equipment, would call it more of a yoga area than a gym (+)it was okay.. nothing really special about it, we used the gym once it was a nice area

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

ite) and dinner were all

t pricey by spanish standards) meals in the cafeteria

nothing apart from could do with an earlier breakfast time for camino pilgrims

lively bar/restaurant with good bar menu

friendly, efficient staff. comfy, clean room. free bus shuttle from/to airport. breakfast.

private parking, comfortable bed, decent size room for family with two kids, great customer

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

nearness to airport and airport shuttle

the room is big enough to put your luggage comfortably, the little bar downstairs is very

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

has a nice cold pool to refresh after a long walk

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

breakfast was buffet style with various options, and for the price we paid for the night was

breakfast very good and plentiful. excellent shower and effective aircon

modern, immaculately clean, basement parking, breakfast available - and excellent staff

didn't have breakfast. but did have free coffee. excellent.

had breakfast for 5 euros each that was good too