and tranquillity coupled with the scenery was amazing, the children of 17 & 18 appreciated the spa baths which was an extra nice touch after long days of exploring the surrounding region

kitchen in the apartment was small. you could hear the road from the room.

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

villa was great with wi-fi, modern furniture and kitchen tools (microwave, oven, dish washer) a beautiful terrace and private garden

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was well-equipped

nice view and swimming pool and very friendly staff

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

lots of lovely fresh ingredients for a lovely filling breakfast

good breakfast. too dark in room suggest white paint

the staff were excellent as was the breakfast

continental breakfast was good with lots of choice

the breakfast not included.

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

room service food was quite average

good wifi

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the gym is fantastic

did not have time to try gym but it seemed nice

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

breakfast was a very good surprise, good variety including gluten free options

with small kids it would have been reassuring to know in advance

would have liked interconnecting room for the kids.

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

the gym needs updating

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

doorman, bell hops, 24 hr room service, a good restaurant

wifi signal was very poor the first two days and we had a small delay in our check in time

no pool which was a slight let down. gym was standard.

the staff was very helpful especially they helped us for early check in

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

spacious room and well equipped gym

the location is great and the staff are really friendly. specially the guys from the bar :)

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

wifi is either free and extremely slow or paid

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

good tv, good mini bar and excellent service

at is for 2023 absolute joke to pay for wifi)

gym was clean with good selection

gym was sufficient for a light workout

decent wifi. comfortable bed.

shame that nothing was open

feels a little expensive for size of room and lack of amenities like gym, etc

wifi cut out at times which was hard when we had t do unexpected work calls.

the spa was wonderful the guys there helped as to relax and to feel special

had a room service issue sadly

), the gym is pretty nice, and the location is just great

the family room accommodates two adults and two kids. good location. parking available.

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

the gym very basic

facilities smell like new. strong wifi signal. location! hotel security.

also there was a little play area in the breakfast room for kids

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

staff very friendly and kind. lovely gifts in the room for our kids.

good breakfast! great variety every morning

staff was friendly and room service meant that my bed was cleaned very quickly.

given that we were with small kids, this was a huge hazard

the bed was a bit hard for me, also it could do with room service.

room service was limited times

helpful staff good gym great view of river

roof top bar wasn t open :

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

friendly staff, also towards our kids

nice hotel and breakfast was good, ev charging available to use

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

t plenty of excellent alternatives close by, so

the pool area and facilities are a little small but very clean and great sauna.

the old town is right across the street check in time is 12pm no early check in

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

the breakfast was from a wide variety and delicious

drink too expensive. people not using bar as prices too dear

not to forget, this ibis is located just across the road from a shopping center with kids center in it

location, clean, staff very friendly and helpful. breakfast great selection.

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

good secure disabled parking, free wifi throughout and nice dog walking round about

this has a gym but no pool (which didn't bother us) (-) not the hotel's fault at all, but i would have liked to have made use of the gym and of the communal spaces as lots of lovely areas to sit and take in the views but corona (+) spacious gym with bikes (-)gym i ever saw, broken and squeaky equipment, would call it more of a yoga area than a gym (+)it was okay.. nothing really special about it, we used the gym once it was a nice area

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

ite) and dinner were all

t pricey by spanish standards) meals in the cafeteria

nothing apart from could do with an earlier breakfast time for camino pilgrims

lively bar/restaurant with good bar menu

friendly, efficient staff. comfy, clean room. free bus shuttle from/to airport. breakfast.

private parking, comfortable bed, decent size room for family with two kids, great customer

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

nearness to airport and airport shuttle

the room is big enough to put your luggage comfortably, the little bar downstairs is very

once again another pleasant room, private bathroom, off street parking, free wifi, breakfast included, dogs accepted at no additional cost

kitchen, the room, the bathroom, it has everything you could want

wifi was a little bit hit and miss, but this is to be expected in a rural location

all new equipment in kitchen

good breakfast