wifi was poor 3, i have not yet received the refund the hotel was to refund after double deduction

office clean , room clean and stuff free breakfast

lots of parking

the back view of just the parking lot. however it was huge

breakfast

slow wifi..

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

the pool is amazing

the pool was closed.

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

valet parking, full kitchen

love the pool, because my kids were able to swim

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

went to spend a nice night with my fiancé away from the kids

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

to the bar to have a bourbon, price was fine

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

i needed an early check in on 2 rooms near each other and the team made it happen

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

very friendly and helpful staff, solid breakfast, and fun pool!

maybe it's because there seemed to be a lot of kids around

only they not give breakfast like they say

the kids loved it

they have an ok gym

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress, unbelievable for this kind of establishment

we had two queen suites and were very impressed- a full kitchen with a dishwasher

was the only hotel with the pool open

breakfast, pool, the whole place was amazing

room is excellent, has a kitchen.

wish they would've told us about the shuttle for the cowboy cater concert

was super clean , breakfast included , laundry gym

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

you can't walk there due to the roads, however they provided shuttle service to and from the concert

the hotel offered a shuttle to american

and omg, they’re pool is open

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

rooms are clean love the bed and love the bathroom and love the coffee in the morning i love the bar was able to drink at

home, the pool is heated and they have no problem turning it up for you, close to lots of stores, bar located in hotel, very clean and staff is very happy and

i was visiting sojo spa and it’s a great place to stay nearby

the breakfast was nothing exciting but you get what you pay for.

spacious and clean on site breakfast

loved the the kitchen space the room provided

the room was large and clean. it was very comfortable. full kitchen.

not a lot really, no breakfast, no laundry supplies available to purchase

i didn't have breakfast i slept in

the kitchen was so helpful since we have a baby.

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

need better coffee and breakfast

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

gym, amazing beds, clean, beautiful design, safe

great design, comfy beds, great gym

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

gym is good enough

it was right along the highway and there is no pet fee.

parking for truck and trailer.

eddie was so sweet & friendly to my kids & i

modern feel , parking a breeze , nice vibe, staff very helpful.

my room did not had a microwave and fridge and staying with kids that’s a must have

rooms were clean, service was good, gym was nice.

room service were always available if we needed anything

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down the hallways and they

location is good and pool

the pool was the only thing missing maybe next time

liked the open concept of the room. the gym was great location was exceptional for shopping

breakfast option and gym and pool table front desk staff was amazing and had crib ready for us

is a great place to stay when visiting new york city plus it has free parking

she went above and beyond to make sure i got all information i needed with parking situation

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

the only thing i would say is maybe the parking situation

very far from everything, bar is closed almost all the time

elevators dirty and dog urine on the floor, used towels laying on the floor in front of the house laundry room all evening

laundry on site

the room was very spacious and there were vending machines/laundry machines in the same floor

the breakfast is too simple.

rooms were clean and spacious but basic, bed was comfortable, the kitchen was spotless like it has not been used in a while, bathroom was

didn't like that there wasn't a restaurant in the building; however, there is a breakfast bar and during a finite period of time in the early morning, staff will make sandwiches

nice gym. friendly staff. room was big by new york standards.

location, the gym, the front desk. staff was very nice and helpful.

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

bathroom door was dirty. gym was not available for the whole trip

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

bugs, managers said they would contact us and never did, fitness facilities unusable because of storing mattresses in there

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

nevertheless, the kids enjoyed the waffles

have to enter laundry room through the fitness room, it needs it

major downside is that the bar only carried shelf liquor and did not include brand liquor

breakfast was good and the rooms were nice and clean

hotel employee at the bar was amazing

there was no restaurant that served you for breakfast & the bar was rather cheesy.

fitness room was nice & the parking accommodations was convenient

location and breakfast was great.

the gym. they need a real gym

pool n fitness wasn’t open but that’s not their fault

food in the bar was exceptional

desk really good, i request early check in and she help me , and its really pet friendly hotel

the room was wonderfully designed, with spacious kitchen and living room

the rooftop bar menu was also uninspiring

everything the view the room and that we could of cooked well set kitchen had what we needed sad that it was just for one

facilities in great conditions. great room. great gym

the living room/kitchen suite

the reception is on the 6th floor and so is a bar with a lovely view

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

live the view and that i can bring my fur kids

drinks in the bar are expensive

complimentary breakfast was a delicious treat from the french bakery downstairs,

gym room is fine, location great for the uws, staff helpful, lobby often feels like a bus

convenience of bar and delightful french breakfast/bakery next door

small lift and no restaurant or room service.

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for the bakery breakfast was nice, we were also pretty done with

fitness center is kinda small and dungeon-like so if i were going to ask for things i'd like to

toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren’t allowed, understandably) but i would have liked to know more about for future visits

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat

looking forward to going back once the bar and kitchen are open

a 2 night stay, especially considering the bar/cafe was separately priced and we didn't use the gym

gym wasn’t open due to renovations

live entertainment in the bar on weekends

the location is also really good and the bar as well

hotel is great!! lobby area bar is fab. bed is super xomfy

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

gym was good, and room was clean.

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

emailed the property several times regarding an early check in they responded and i confirmed the time

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge, building happening early in the morning next door, loud neighbors with no front desk to

the room next to me kept making loud noises and the kids kept open and slamming the door

the best part of my stay was the fact i got late check out.

very safe zone for kids and elderly

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

bad service customer service, bar service

newly remodeled, comfortable bed, very clean and no extra pet fee,

the hotel is very convenient for pets and the pet fee is low.

the kids liked the pool and contenental breakfast

the gym was well equipped

breakfast was good, but not great

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

downsides are rooms abit small and the breakfast room is cramped with little choice

night my kids and i came back late with food and the front desk gentleman asked us if we needed utensils and

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was freezing

really low profile, best place to stay with your family and kids to scape the day-to-day life

breakfast and location were excellent

main floor bar seems to be closed permanently

loved all the all the mini bar options and the style of the hotel lobby was very

had an early check in and very friendly staff who were quick to help when we had a heating issue

the gym was closed

the rooftop bar and pool were a bonus

staff, dscipline,pool