the breakfast was nothing exciting but you get what you pay for.

the room was huge which included a whole kitchen

very spacious plus kitchenette.

great place with a kitchenette so saves on take out

not a lot really, no breakfast, no laundry supplies available to purchase

the grab and go breakfast was enough as well

rooms were nice, comfortable and having small kitchen was great to cook quick meals

would've love a warm breakfast, but overall it was a good stay

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

it was right along the highway and there is no pet fee.

parking for truck and trailer.

rooms shake, per laundry being done several times throughout the night

but the bed is bad, it is not a fixed bed, the bed is always sticking out of the headboard ,the breakfast is very bad, there is no option for coffee and a cupcake

laundry on site

laundry on site. clean room

location & kitchen

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

you can't walk there due to the roads, however they provided shuttle service to and from the concert

room was clean, the staff was friendly and professional near to american dream mall the breakfast was good and it has parking

laundry on same level as room for

the gym was way too small, but it was ok.

pool was closed

the pool was the only thing missing maybe next time

location is good and pool

my partner said the gym was great

the pool was very

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

fitness center closed and used for storage

breakfast was good, plenty of options to choose from

clean and comfortable! nice breakfast!

nevertheless, the kids enjoyed the waffles

wifi was good and also

free parking in a garage

bath cubicle is too small & inadequate laundry facilities

is a great place to stay when visiting new york city plus it has free parking

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

hotel employee at the bar was amazing

breakfast was great staff very friendly and room very spacious and comfortable

the room is very spacious and accommodates a family traveling with kids.

breakfast was good and the rooms were nice and clean

breakfast is good

the size of the room and the full kitchen was amazing

pool and management and team

definitely with a big family with little kids

also, breakfast could have been a little better

the rooms have a kitchen

the hotel is very convenient for pets and the pet fee is low.

newly remodeled, comfortable bed, very clean and no extra pet fee,

no pool. no gym.and no breakfast. fue to cov.19

rooms and gym

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

the laundry room was out of order and they were trying to fix it.

more guidance on facilities such as laundry, ice, internet and how to connect, etc

my kids love it

i loved the breakfast

the living room/kitchen suite

no coffee from bar; very noisy bar fri and sat evenings

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

live the view and that i can bring my fur kids

drinks in the bar are expensive

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

parking , food around , acc

breakfast

bed sheets had small holes in them, even after room service changed the sheets

the back view of just the parking lot. however it was huge

convenient location easy access to major highways, free wifi

asked for a late check out

the kids loved it

no hot breakfast

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such pleasant and friendly

breakfast was great, the room were clean with lots of space and storage

staff, dscipline,pool

to the sojo spa i was visiting and lots of good stores nearby

the staff is very friendly and responsive, there's a starbucks and full bar in the lobby, daily newspaper, free parking and surrounded by lots of eateries and activities,

offering mediocre at best and bar is poor

they were consuming alcohol and it was just not appropriate for a family with kids it was disgusting the people were drunk, dancing inappropriately i had a 4 yr old and a 10 yr

location was beautiful, gym was nice

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

is just great for families: from the availability of staff and the little pool to the careful way the cleaners deal with the children's stuffed toys

slow wifi..

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

pool wasn t open and breakfast not included

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

i called to ask if there was a pet fee and was told no and they were dog friendly

staff worked with me on extra pet charges they used to not have and waived the pet fee.

spa and gym well equiped

there is a small gym that you can use free of charge 24/7 but there are obviously not too many machines to use

the fact that kids can't use the pool at all

the welcome from staff at the entrance, hotel front desk, gym reception and spa reception were all always friendly and professional

the bathroom had great smelling equinox bath amenities, the mini bar was well stocked although you can tell some of the items were worn out already so i wasn t

gym access was great, but it was filled with

d freshly pressed orange juice would be

was so quiet and very nicely renovated with a great bathroom and kitchen area

nice quiet area for kids and the downstairs bar is a massive plus

nice quiet area for kids and the downstairs bar is a massive plus

cozy bar with live jazz and nice cocktails

fitness center is kinda small and dungeon-like so if i were going to ask for things i'd like to

to go early for the breakfast vouchers, because the croissants run out quick

location, room, amenities, staff, hotel character, breakfast / bar vouchers

wifi connection was really snippy and not always available.

it has a nice gym, bar and small but comfortable room

uchers included), delightful staff, great location

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

their slogan whatever whenever obviously doesn t apply to room service requests

beds are comfortable, bar is nice and rooms are clean

coffee bar in room with nespressso machine made the morning start great, nice shower

the bar is a bit small and food selection limited.

the small gym had one stepper, which was out of order

terrific gym

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

small gym for use, and outdoor seating

the room was cozy and the bathroom was nice. i loved the spa and gym area.

gym needs updating and had some mold and rust on equipment

elevators took ages to arrive small gym view was not very nice.

hotel is great!! lobby area bar is fab. bed is super xomfy

morning coffee shop and evening jazz bar were a delightful surprise

also, the gym was small but had what we needed

stayed there for a trade show and since it was my kids' spring break, my husband and 2 teenage sons came along as well

no room service

eaning) if you don t ask for it in advance.

very nice rooms shower was lovely room cleaned everyday .gym 24hrs staff helpful & friendly.

new hotel in less busy area good free wifi

slow wifi

thing more as we

room service is very slow, we asked towels and garbage changed for the day

location, right beside hudson yards; super-friendly staff; clean, spacious rooms; good gym with new equipment; great coffee shop

spoke to several people at the front desk to get help concerning the laundry room

breakfast choices were top notch

reopen their restaurant with outdoor dinning, inside patio, a club in the basement and a rooftop bar with pool, honestly i can’t wait to come back and see this place again

- breakfast restaurant with good food, but again very slow service, staff hardly know what they are

roof top bar and wonderful staff

really do have a great team and it makes for a good feeling whether you stay or just visit the bar or restaurant

the rooftop bar and pool were a bonus

the rooftop bar and pool were a bonus

waited all day for an early check in aftet a long flight apparently management allow double booking of rooms and rooms

main floor bar seems to be closed permanently

the roof top bar is amazing

staff was polite, super friendly, and even accommodated my last minute request for an early check in the day before

staff were very helpful and kind, answering all questions, and they were kind enough to give me a late check out and keeping the luggages at the hotel when i went out for food before my flight

loved the prime location in the heart of hell’s kitchen—close to all the major sites and attractions

premier location and convenience to the heart of times square, great proximity to hell’s kitchen, chelsea, hudson river park, and remarkable quality in room amenities, design choices and

for under 10 minutes, right on the corner of 9th ave with an abundance of eateries and hell’s kitchen entertainment

breakfast service - this is something what has to be improved and than the hotel will become one

breakfast was ok

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

fitness center is top notch

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful (-)the food is horrible. the room service is subpar. (-) the room service menu had excessive prices

got lucky with early check in, but is not guaranteed even per advanced request

a decent gym for what you would need on holiday

asked for early check in and was told they would call when available

i didn’t get lucky with late check out, and there is no luggage storage option, so had to figure out where to store my

amazing location! the beds were comfortable and it was great to have a gym with 24 access.

food/room service

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

really looks after its guests, we were able to get a last minute reservation at the hotel bar which had an incredible view

the kids robe and toys are a beautiful touch

pool was closed and no one told us only when we asked

central .. nice gym and staff

the lobby at the front desk was not a non smoking area. our kids could smell cigarette smoke .

breakfast options limited, location a bit shady, not clean around the area, not recommended for kids, rooms small

i didn’t not eat breakfast here. the kids breakfast was too expensive and not necessary

selected the hotel due to the gym however the gym was closed for construction

lift system, late check out, functional rooms, clean

accommodations such as private cars to pick you up/drop you off at the hotel (car seats as well), late check out; early check in

gym was nice & wifi worked well

external laundry service offered was astronomical in cost

location with very friendly staff, both the roof top bar and the bar next to reception were lovely

breakfast: too crowded, limited seats, basic american breakfast elevator: gets too crowded, we

has nice breakfast, nice gym, and the rooms appear clean and comfy

room was very small for 3 people. more cardio equipment needed in gym.

breakfast was the best breakfast it was very clean and nice

they don't have laundry facilities so you will need to go laundromat.

who checked us in was very nice and waived a pet fee, which otherwise would have been atrocious

early check in

having a laundry room for free was so convenient

tting area and lounge chair with footrest) as

/kitchen bathroom room very clean everything was perfect the free coffee water is a lovely touch